Melissa B.
Yelp
I appreciate that the airport is clean and feels modernized, complete with tons of windows and cool displays, but it didn't feel useful enough overall.
TSA is definitely not as surly or rude as it is at other airports, thank goodness! Weirdly enough, the precheck line funneled into the standard line. We got through a smaller line, which was great, but it was awkward because we then basically had to cut across the standard line, and I felt like a line jumper :( After that, the scanning baggage process started, which is often relatively efficient. I understand that you don't want to rush safety, I really do, but this was hilariously slow, like 10 minutes of waiting; it would make sense for this to be happening with multiple flagged suitcases, but there was really just one that got pulled anyway. It felt like the sloth DMV scene from Zootopia.
It is also frustrating that there are very - and I mean very! - few places to eat. I am not sitting here saying it needs O'Hare or JFK amounts of restaurants, since it doesn't have that level of traffic. Even so, you could count on one hand which options you had, if that. I went to my gate and then saw the Talladega Grille. I noticed people at the bar and didn't know if I could pick up food. The very sweet bartender, who called me sugar, mentioned the drink availability, which would be nice for a less rushed occasion, but I then asked if I could pick up food there, and she said the restaurant wasn't serving food that day, just drinks. ??? After that, I went across the terminal all over again to a Burger King that was friendly but hilariously inefficient. (To be fair, the woman at BK offered me free fries for waiting so long, which I thanked her for but declined. Again, not efficient, but friendly and warm, which definitely is good to experience!)