Bianca M.
Google
I honestly don’t even know where to begin with how disappointing our experience was at Bison Bar & BBQ.
First of all, I made a booking in advance and clearly stated that there would be 5 of us. When we arrived, we were given a table for 4. How does that even happen? We had to point it out ourselves, which was already frustrating and embarrassing.
On top of that, the noise level was unbearable. The people behind us were playing pool and it was ridiculously loud. We could barely hear each other speak. We noticed an empty table and asked staff if we could move, and they confirmed that it was fine — so we moved ourselves. No assistance, no apology, nothing.
We ordered drinks and waited an extremely long time to receive them. We tried to be understanding because it seemed busy, but what followed was unacceptable. We ordered our food and waited an hour and a half. An hour and a half. We arrived at 8:00pm and didn’t even receive our starter until 9:20pm. Meanwhile, a group that arrived around 8:30pm received their food before us. How does that make any sense?
When the food finally came, it was completely wrong. We asked for simple wings with the sauce on the side and fries. The wings arrived plain — no sauce, no fries. Just dry, basic wings. The food itself was extremely hard and honestly disgusting.
I ordered a crispy buttermilk chicken burger and it was inedible. The crust was rock hard and the chicken inside seemed undercooked. It was absolutely not crispy in a good way — it was just tough and unpleasant. For the price we paid, the quality was shocking.
The overall service was poor, disorganized, and inattentive. No one checked on us, no one apologized for the delay, and there was no effort made to fix the issues properly. It felt like we were completely forgotten about.
This was genuinely one of the worst dining experiences I’ve had. Between the incorrect booking, excessive wait times, incorrect orders, awful food quality, and chaotic atmosphere, I would not recommend this place to anyone. Very disappointing from start to finish.