Jehaert K.
Yelp
The food is amazing, no doubt about that, however their service needs improvement. The last 4 times I visited the place they got orders wrong.
Yesterday a complete meal was forgotten, even though I only ordered two things!
I noticed at home and was especially angry, because, to my shame, I didn't have enough money with me for both of the meals. I was missing 50ct, but noticed too late, so I asked the person packing my order if that was okay, he grudgingly agreed and took all my money. And before all I that I had made sure he got everything right: Schwarma plate and a Hamburger. He said : Schwarma plate and a Hamburger. So i thought I was on the safe side.
Now I am kind of at awe what must have gone through his head: I asked him for both my orders, he agreed (I think? if not, why not say something?) and then took more money than was needed. Shouldn't he have noticed?
I get that their German isn't perfect or anything, but even if he did not understand me, from how much money I gave him and what I asked for it should have been obvious.
So in conclusion: The staff is nice and friendly, but won't understand you very well and mess stuff up.
This kind of neglect did it for me, tbh.