Bitez Garden Life Hotel & Suites

We have just came back from a week long trip with family and friends.|Altogether there were 5 children in the group, aged 15, 15, 13, 13 and 3. |We come from England, and are standardly picky when it comes to food. At the restaurant at every meal time, most adults were able to find something, for example at breakfast - bread (most of the time without butter) and fried eggs. Other than that the kids were unable to find anything to their taste, and it was very difficult every meal time to find something. The restaurant never served the basics, chips, nuggets and pasta, therefore the kids had to stock up on food from the snack bar, and go hungry for dinner. Safe to say, the menu wasn’t inclusive for everyone’s taste type, resulting in spending and extra £500 on eating at a restaurant most nights.||Aside from the food situation, the rooms were clean and comfortable, the air con was helpful in the 40 degree heat. The pool was clean and refreshing, and finding sun beds weren’t an issue. Music was played during the day, a lot of turkish music though. ||However, during our stay, we were asked to move from our sun beds multiple times so they could play darts. The dart board was pinned up against a tree, which is inconvenient and frustrating to move, when there is plenty of other places to play it.||The wi-fi was shocking in our room, and had asked to get it sorted out on numerous occasions and nothing was ever done, meaning we weren’t able to contact family. ||Aside from that, the hotel was nice, clean and friendly.

I have just got back from a week here with my sister and our mum and we all had an amazing holiday. The only fault we found with this hotel was our balcony. We booked a triple room and there was only space for 2 chairs. Staff are all so friendly and cannot do enough for you. Ok so the food on offer isn’t to everyone’s taste but we found something to eat almost everyday. They have the buffet restaurant and also a snack bar that does the likes burgers and things and a grill that does chicken and fish and things to go alongside the evening options in the buffet restaurant. I had a Turkish bath and cannot recommend it enough. The guys who work in the Spa are an are amazing and we always had a laugh with them. Plenty of loungers around the pools. There are 3 pools but we stayed around the main one. The beach is literally less than a 3 minute walk through the hotel grounds or about 5 minutes if you walk around. Hotel had its own private area but the beach is so long you can choose to sit anywhere all day on the loungers, all you’re asked is to buy food or drink from from the restaurants that own the specific strips off beach. here is a fabulous bar just around the corner called Elvis bar and we spent most of our nights there. The owner and his staff treated us like family. The area is totally safe and i didn’t hesitate to walk around on my own. There is a fab place called sunset restaurant on the beach that do an amazing full English breakfast. I also have to mention the amazing pistachio ice cream I had from the ice cream stand on sunset restaurant.

So here I’m going to write an honest review (and not one that the manager tried to get me to write before I left). ||Good bits:|Lovely clean pool areas and plenty of sun beds. |Good variety of drinks and good cocktails. . |Cat and kitten heaven - they are everywhere especially first thing in the morning 🐈 .|Rooms could do with a little bit of work but were absolutely fine for us. |Mostly friendly staff. ||Not so good bits: |Very few British people staying and whilst this is not really a problem, it meant that we were not included in the entertainment and this felt a little isolating. The chap in charge of the entertainment team and the lady that works with him did not speak to us once during the entire week. |3 power cuts during our stay. |One night spent in the dark. Unable to get drinks and weirdly it stopped the water working so couldn’t flush the toilet/wash hands etc. |Now for the biggy…food. |Very little choice, especially for children. You will not be able to get chips, nuggets, pasta etc for your kids. Maybe some bread but no butter at lunch or dinner.|Food would often run out if you weren’t there early and what was on offer was not consistent. For example, steak was cooked. If you weren’t there early then it would have all gone and then replaced with something else, usually chicken. |Difficult to get a table if you arrive at the restaurant between 7-9pm. |Sometimes no cutlery. |If you like salad and cheese you’ll be fine at every meal. |We had to eat out several times and would thoroughly recommend Elvis’ Bar just around the corner where you will find a good, varied menu, at a good price and a cracking atmosphere. We ended up here most evenings as we were all starving! ||Overall we had a nice week with friends but the food was a big issue for us as it felt like the hotel could not cope with the capacity and the lack of options made life difficult,

It’s a good place to stay. Food and location are good. WARNING: DON’T GO TO MASSAGE there, it’s dangerous for ladies! Yesterday I was at massage and the person who made me the massage behaved not professionally. He harassed me, he was touching me in a sexual way during massage, though I clearly asked him to stay professional. He also was breathing hard and making comments about my body like a very horny man. We were alone there so I was afraid and shamed. I asked him after the “massage” why he did it and told that I will complain. He asked me not to tell anyone as he will have problems. Besides that at the end he told me that he usually don’t do the massage as he’s an employee who promote and sells that massage. I was shocked it all can happen in a normal hotel. However I think people should know that - another lady or teenager can experience that again. The same day in the afternoon my female friend was kissed and hugged by force by another guy from massage-spa area, bathhouse owner. So there just two people working in this spa-massage zone, so one harassed me during the massage and another one kissed and hugged my friend by force. Please be careful!

Very bad experience, rooms, attitude|Staff begin for tips and not living the room complaining how the economic is and they need money.|My wife decided to gift us a holiday for my birthday, and our daughter first holiday she is 2 months old.|We arrived around 2am was given a very small room we asked for a crib but instead we was ask to survive the night without and will be given on the next day , in the morning we end up having a huge staircase to go out with pram only choice is to be carried, there was no space for the crib neither. We went to reception we complained with obvious facts and knowledge from them side about baby however they got us a diferent room, we ask again for crib and towel as we was needed one more for baby.|And like that the day was passing no towel no crib 8pm ish bedtime for baby no crib no towel those 20 - 30min never came i went to ask again, was told 10min towel 30 crib well I didn't left without a towel neither crib I got them.|Food was not bad, but boring, refurbished leftovers to make new food , huge beetles around the foods in the restaurant. Sorry, I didn't make a photo, I found a dish on the buffet with mouldy food that was disgusting .|We got to ask about the check out as we fly midnight and transfer is 8.30pm.We need to know as we have a 2 months old baby Well, we was not allowed to stay at least untill 5pm to wait to cool down we was kicked out and nowhere to go it's over 36C° boiling, and with language you can't move.|We are staying on reception they refusing to put A/C feeling like in a oven. Baby got fussy obviously due to the heat she never been on .|Very bad attitude, i never expect that. Visit few times the country but people was always friendly and helpful but not in this hotel.|Late checkout 2pm it's 100€🤯|After 3.30pm we got offered to bring baby to the office after easyjet call them as we contacted them

We stayed as a family of 4. The hotel is organized as a set of several smaller buildings with several rooms. These objects are scattered like a mini-labyrinth. The best thing is that there is a lot of greenery on all sides, so it's literally like being in a garden. Because if this peopel are scattered and the noise is reduced. Although everything is old and in need of renovation, the staff is putting double effort to keep everything clean and tidy. There is no shortage of food, no shortage of towels. Food is really delicious. One day we were delighted by the future cook Melike Durmaz and her friend Yonus Emre, they made special homemade meatballs and we thank them for persuading us to try them, they are excellent. There is all day activities around pools organized by good animation team, for kids and for adults. We had a realy good fun. Hotel has it's own sunbeds and a small part of the beach for free. The beach is sandy so under water is not for snorkeling. Nothing to see. It's good for open swimming as there are no big waves. All in all greath experiance for those who like all inclusive hotels.

Hi all , speaking as a English tourist. Single female traveling with grandchildren. My experience was very good. We found the food really good. Breakfast was good . Snack bar really good for kids. Pizza my favourite. Dinner always bbq for us. Chicken breast, steaks, kofta, desserts where amazing. Reception staff always try to help. A special thanks to foruk.who went the extra mile. Water slides really good. More sunbeds, more English songs would be great. Its really a great hotel. Thanks for a lovely holiday

Very bad experience, rooms, attitude Staff begin for tips and not living the room complaining how the economic is and they need money. My wife decided to gift us a holiday for my birthday, and our daughter first holiday she is 2 months old. We arrived around 2am was given a very small room we asked for a crib but instead we was ask to survive the night without and will be given on the next day , in the morning we end up having a huge staircase to go out with pram only choice is to be carried, there was no space for the crib neither. We went to reception we complained with obvious facts and knowledge from them side about baby however they got us a diferent room, we ask again for crib and towel as we was needed one more for baby. And like that the day was passing no towel no crib 8pm ish bedtime for baby no crib no towel those 20 - 30min never came i went to ask again, was told 10min towel 30 crib well I didn't left without a towel neither crib I got them. Food was not bad, but boring, refurbished leftovers to make new food , huge beetles around the foods in the restaurant. Sorry, I didn't make a photo, I found a dish on the buffet with mouldy food that was disgusting . We got to ask about the check out as we fly midnight and transfer is 8.30pm.We need to know as we have a 2 months old baby Well, we was not allowed to stay at least untill 5pm to wait to cool down we was kicked out and nowhere to go it's over 36C° boiling, and with language you can't move. We are staying on reception they refusing to put A/C feeling like in a oven. Baby got fussy obviously due to the heat she never been on . Very bad attitude, i never expect that. Visit few times the country but people was always friendly and helpful but not in this hotel.

I stayed here for five days and my experience was beyond terrible. Everything looked fine until we walked into our room. There were nice pools and acceptable food, but the rooms were horrible. First of all, the rooms were not very clean overall and the beds were very small. There was no hot water in the bathrooms so showering was a struggle. Also the key card to the room stopped working after 2 or 3 uses and when we gave it to the front desk they acted like this happens all the time. Another thing is that every night they blast music outside till midnight and it made it very difficult to sleep. Overall, this hotel was unacceptable.

This is not a hotel you want to visit. There is a major lack of hygiene (The bed sheets weren't changed, the plates for food were not cleaned well). The room was very small with a TV the size of an iPad and the card to open the room never worked. If you lose your card, you'll have to pay money to get another which is very unnecessary. The food seemed cheap but was okay, although I definitely expected better. The pictures on the website looked very nice and the cost of staying was expensive so I was looking forward to having a good time but was definitely disappointed. Music was blasted by the pool during nighttime until 12 and could be heard from my room, so it was hard to sleep. you like it posted The pools are nice but that is the only redeemable quality this hotel has. Do not come here.