nikolapN4737XK
Google
Since our family came back a few weeks ago and we all had timeto put everything into perspective here are our takes on this hotel:|- First the rooms. We thankfully didnt notice any mold or anything like that but the room upkeep could be better. I do understand that a deep clean after every client is not possible however I do believe that wiping down superficial areas should be done. The doors in our rooms seemed to be littered with some sticky droplets, maybe someone's spilled drink. Also we noticed that some ants made their way into our room. The water pressure nor temperature were constant. Sometimes the temp would go down (not freezing, but noticable) or up, same with pressure. The internet in the family rooms is not good, we had to go to the pool area to enjoy a stable connection. But there is a pro: most family rooms are pleced near the slide pool and a playground so thats great.|- Food: it was... dissapointing. There is variety and the sweets are really good but everything else is either bland, or cold, or dry or a mix of all three. There is almost no choice for the kids, no fries in the main restaurant, only in the snackbar (we will circle back to that) and our 3 year old struggled with eating during our stay, she mostly stuch to rice and some veggies. Fruits were also limited whish was another suprise. The only meal we weren't struggling with was breaksfast, that was really well done. |- Beach: it is small, cramped and often overflowing with "reserved" sunbeds. Also: we asked at the reception if there was anywhere we could get water from once we reach the beach and the receptionist assured us that there is and it does come with our all inclusive packagge. But once there we were told we had to pay. And look, it is okay for the hotel to not have a beach bar but I think the staff should be truthfull about it, we would have at least took some cash with us. Also there is no real indication that that beach is a hotel beach, no sign or anything. |- Pool area: the sunbeds are cramped together. I will admit it is difficult to get one without "reservation" but that is not hotel's fault. Also the floors are not swiped regurarly and it shows. And look, I'm not talking about immediate pool area, I am talking about the bar that is at least 15 meters away and still have constantly wet floors. Also the speakers are loud and sitting down near the bar can be difficult. And a sign with slide open hours appeared around our 4th day. |- Snack bar: during lunch there is a really long line and it suprised me that there are only 2 people working there. Sometimes it is even one guy and I think he is new cause his speed is... well... |- Staff: overall we didn't expierience any hostility towards us BUT they speak very limited english. I get it, cleaning staff and maybe even bartenders don't need to speak a lot but we sometimes had trouble communicating at the reception where I think English is, like, essenstial?|- there is a lot of cats but most of them are friendly or at least not outright hostile, except a new mother, but she was protecting her kittens so if anyone was stupid enough to come to close...|-a pro is that there is a dolmush stop near the hotel.||Over all our stay was not the worst but it could be better if staff and managment made a tiny bit more effort.