Black & Gold

Well-curated shop with beautiful home decor items and fun gifts. I was in this week looking for a photo frame and the gentleman running the shop took the time to show me everything they had that might suit my taste. I ended up getting a perfect present for a friend. Will definitely be back!

My recent visit to this store was utterly bizarre. My partner and I browsed this store with the intention to purchase items for our new home. My partner asked if there was a restroom he could use, and we were met with weird energy and demand to know what we plan to purchase. I politely informed him that we were still browsing and he begrudgingly allowed my partner to use the restroom. As I browsed the store, the atmosphere became increasingly uncomfortable when the store owner made unwarranted comments about my partner's absence. His insinuations about my partner's well-being and the state of his restroom were both unprofessional and uncalled for as my partner had only been absent 1-2 minutes. As my partner emerged from the restroom, I informed the owner that he had made me very uncomfortable and my partner and I promptly exited the store. I was left feeling insulted and creeped out. Honestly, it was a bad experience. A store visit shouldn't make you feel uneasy or like you've stepped into a bizarre personal drama. It's a clear sign that something's off when the owner can't handle a simple thing like a customer using the bathroom without making it weird. I definitely won't be back.

Nice shop for fun gifts and to stroll around in

Cute shop - great for gifts!

I ADOREEEE this shop!

When I visited this store, it was NOT FULLY WHEELCHAIR-ACCESSIBLE, because of how the owner has laid out the furniture and other home goods he's selling, not because a wheelchair can't fit in the front door. When asked for assistance, he at first assisted me, but then made me feel really uncomfortable by blaming the lack of accessibility on one of his employees. When I asked why he didn't simply ask that employee to do things differently, he giggled and went on and on about how "it's complicated". It left me wondering, if you're the boss, why can't you insist on a certain amount of discipline from your employees?! To me, this apathetic attitude is unfortunate. It demonstrates to me that he's really unwilling to change things himself, and that he'd rather make someone else who wasn't there himself the scapegoat rather than make necessary changes to increase accessibility in his shops (his other location on Valencia is even MORE inaccessible due to overcrowded merchandise). The conversation ended when he took a phone call, and I took the opportunity to get away from what, for me, had turned into a very awkward and uncomfortable conversation. It's a shame when business owners make excuses for why they "can't" make their stores wheelchair-accessible. What they're really saying to wheelchair-users is, "I don't value your business." That's very short-sighted, because this store sells items at certain level of expense that might not be affordable to the average San Francisco resident. In order to sustain any business in this city's competitive climate, but especially one in this price range, one cannot necessarily afford to alienate potential customers.

Expense and cool. Very Noe Valley. The sales person was as about as pompous and rude as you'd expect for a store like this.

Oh my gosh, what in this store would I NOT buy?? If I had the money--that is... Everything in this store is hella expensive, but you can get some beautiful, unique pieces that you'd really want to keep forever.

I've only come here once and unfortunately didn't really get to look around. The employees or owners who were there were pretty rude and off putting. I felt uncomfortable the whole time I was there all of maybe 5 min. Not how you should act at all when selling what I assuming is over priced home goods. I went else where to spend my money.

I recently purchased a lacquered chest from this store and I could not be happier with the quality of the pieces this place offers, but the attention to detail of placing the order and making sure it was delivered in my timeframe was outstanding. I will definitely be frequenting both locations!!! And, going broke. Some places are just TOO good. This is one of them.

Beautiful collections. Every items in shop were hand picked by owner. He was very friendly and knowledgable of each furnitures.

Had some pretty great stuff but the attitude of the employees were horrible. Snooty and entitled, wouldn't even give us the time of day because we don't look rich.