Alicia W.
Yelp
As other reviews have mentioned, the waffles are delicious but the service is terribly slow. The service gets 2 stars, the food gets at least 4 stars, so I settled on an average of 3 for this experience. We came on Memorial Day around 12pm. They had several people dining in but there were still open tables and there was no line at the counter. We ordered some coffees and our waffles then went to sit down. Our coffees were brought out within 10-15 mins which wasn't too bad. I got a vanilla latte, my standard order at most coffee shops. This one was actually better than most vanilla lattes I've had! The vanilla flavor was strong without being overly sweet. My friend ordered an almond latte, it was supposed to be served iced but they brought it out hot. After fixing this mistake, she was super impressed with how good her drink was! Then the waiting began. The guy at the counter originally told us it would be about a 20-30 min wait, so I was expecting at least 30 mins. Once it got closer to 45 mins, it started to feel like a noticeably long wait and my husband went to ask how much longer it would be. We were informed that they were starting our waffles now, so not much longer.
It took about a full hour before we got our food. This wouldn't have seemed like a terribly long time had it not been an order-at-the-counter place, plus they really didn't seem to be excessively busy. Luckily, the food was all really good when we did finally get served! I got the Apple Strudel which comes with baked apples, cinnamon, caramel, and whipped topping. The baked apples were soft and tasted delicious when combined with the caramel drizzle. The waffles themselves were soft and filling. I love that they came with tons of whipped cream on top too. My husband got the Fat Andrew which had peanut butter and bananas on top, he really enjoyed his as well. The waffles are very reasonably priced at $10 each despite being a pretty large serving size. If they could figure out how to be more efficient with their time management, I think this place could easily have an average of at least 4 stars because their coffees and waffle products are quite good. However, people come to a place like this for a quick breakfast, not a wait time that is more expected at a dine-in restaurant.