M P
Google
Our experience w/Black Tomato was nothing less than spectacular! We crafted a 5-week trip to India with their help and every bit of planning made in advance prior to the trip came to life on the ground during the trip.
In retrospect, that was because all BT advisors and planners with whom we spoke listened very carefully and thoughtfully to what we wished our trip to be. And then following up on that everyone with whom we worked made sure all details were covered and, further , that we understood exactly how.
From the moment we arrived in India to the moment we left nothing was left to chance and everything was planned so we could maximize the quality of our experience and minimize behind-the-scene details and logistics. And when the invariable, but few, snafus occurred, the 24-hr BT emergency hot line was everything one would hope for. Not that our snafus were large or difficult but rather BT simply made sure they were resolved, literally, in realtime, so our entire journey went as planned.
At the same time my wife and I had a some special dietary requests that required supervision and some cultural events we wanted to experience that weren’t on what we would imagine as a “usual” track. And all of those special things that we requested unfolded perfectly.
What became apparent as we traveled,always and at each destination, was BT had extremely resourceful partners on the ground in India. And nothing was left to chance.
We’ve since recommended BT to other family members and close friends. And we look forward to planning out future travels with BT. Yes, they are THAT good at what they do and BT really cares, cheerfully annd thoughtfully, about the quality of the experience they provide to clients.
