Blackbird Health

Blackbird was a life saver for us. Our daughter was going through an extremely rough period, the roughest in all her years of struggles. We had been bouncing from one therapist to the other, “throwing spaghetti at the wall”, not seeing much improvement and feeling very overwhelmed. Blackbird helped us slow down and get organized with its holistic diagnostic approach. Everyone we interacted with was highly professional, insightful and truly caring and considerate. We now have an informed and targeted treatment plan, and 5 months later our child is dramatically improved and thriving. Huge thanks to Tom and his team for the good they’re doing for families like ours out there.

We loved Blackbird at first. They provided our diagnosis and offered us a wonderful therapist for 6 months. No major issues to that point. Then in April 2025, Blackbird eliminated all of their part-time therapists, so we lost ours who we loved. For 6 months thereafter, I called and emailed Blackbird to inquire when we’d be placed with a new therapist. No answers to any inquiries. They ghosted us for no reason.

Blackbird health is 10/10!!! The best!! Since 2022. I’ve struggled to get my children the correct diagnosis and medication management. When my youngest was diagnosed with ASD, the pediatrician sent me here. Honestly I was skeptical. I had already been through some of the worst experiences, psychiatrist not listening and just pushing sedating medication, on so many wait list for therapy and testing. Blackbird Health is really a one stop shop for mental health and diagnosis. Anyone I talk to I refer them to BLackbird. The best part is it can all be virtual. All of my children were tested and I only paid my copayments because they actually accepted health insurance. I spent thousands and thousands of dollars before finding Blackbird. Their doctors and therapist really care. That’s my favorite and the best part!!! I hope that they participate with your insurance because they have not only changed of 4 of my kids life, but mine as well. They are always supportive. We currently see 3 different therapist and all see the same medication management doctor. I couldn’t be happier. I will always recommend Blackbird health

We’ve been trying to get help for my son for almost 3 months. Even spoke to the CEO. So many assurances that a DNA kit was on the way. Meetings scheduled where the counselor didn’t show up. I had heard good things about this organization but they have completely dropped the ball with us.

Blackbird is a needle-in-a-haystack kind of find. They fill a niche that no one (in my experience) has been able to fill: A holistic diagnostic and treatment plan that covers the full gamut of what a child might need. Very professional and very thorough. We came out of our sessions with the staff as more informed parents. Our son was given a full battery of tests and diagnostics, which have really helped us zero in on treatment options for him. Very grateful to Tom and his team for what they've built.

My son has been going to therapy for about a year with Kelly Krissel - she is absolutely amazing and so is Blackbird. They make you feel welcomed unlike typical therapy offices - my son looks forward to Ms Kelly every time!

The lack of communication or ability to get a hold of anyone at this place is beyond frustrating! If you were looking for ways to reduce stress, this place did the opposite! When you call, no one picks up the phone. They tell you to send an email but then you get a brief BS answer that doesn't actually answer you question. Therapist was a no show to the appointment with no notification, no explanation. All I got was, sorry for the mix up and they scheduled an appointment with another person without even asking if that time/date works for me. And since then I've called and emailed several times, all I get is the email that someone will get back to me but 3 days later still nothing.

Lovely practice and therapist. We have only had experience with Dr. Laura thus far and she has been wonderful working with my daughter.

The psychologists are the best. The billing is horrible. They messed up their claim submission and on top of it charged my cc without my knowledge. They are not taking responsibility and expect me to pay for a submission claim to my insurance they did mistakenly. I recommend the psychologists but I will not go back.