Augie L.
Yelp
I've ordered from Blackhawk Pizza several times in the past and have always found both the pizza and the overall experience to be exceptional. However, this past Friday (May 30), I had a disappointing experience.
When I called to place an order for two pizzas and cheesy bread, the first person who answered the phone couldn't hear me well and, unfortunately, responded with rudeness. I hadn't spoken to her before, and the call ended with her hanging up on me. I was eventually able to speak with someone else who was more courteous and helped me place my order.
I requested the pizzas to be par-baked, as I've done successfully in the past. However, when I got home and finished baking them, the crust was so thin and flat that it came out more like a cracker than the usual pizza I enjoy from your place.
I understand that every business can have an off day, so I'm going to chalk this up to that and give Blackhawk Pizza another try. I've had great experiences in the past, and I hope this was just an isolated incident.