Blake's Lotaburger

We were looking to get a quick meal from here after a long day but was not to happy with the experience ordered two new Mexican style cheeseburgers, and a buffalo style chicken sandwich that only had two chicken tenders instead of three but I forgot to ask the lady for double meat. we offer to pay for the double meat but, the worker said it was okay after we got our food, they had forgot the bacon, lettuce and cheese and green chili and mayo. We proceeded to ask The cashier, and she said that there was a “Miscommunication” It took about seven minutes for the lady to come back and apologized and gave us a tray that had all of the missing ingredient but they still forgot the bacon The cheese was broken when it was put into the tray and I was eating my fries, and we found multiple fries that were not cooked and were cold while we were eating our food and assembling it a couple other people came back into the store and had complained to the manager that their food was incorrect overall was not happy with the customer service The cashier was not very friendly, and atmosphere was not what I was expecting

Ordered 3 NM Lota Burger combos $50. Burgers were decent enough, except they forgot the bacon on one order. The fries. The fries were awful. Soggy, not crispy and golden brown, undercooked basically. All three orders were just over half full. Really disappointing. We should have just taken it all back 🙁

Ordered three different meals. Was immediately talked to with a mean attitude saying the order would take a long time. I said that’s okay. Waited 45 minutes for cold food and one of my meals missing along with the burgers not being what I ordered. Incompetent.

Placed a carry out order here and my husband was not allowed to use the restroom! Unless the bathroom was out of order and they didn’t say that… a payin customer spending over 25 dollars and we can’t use the restroom!!!! Fast forward to today! This is the smallest burrito I’ve ever gotten from any Blake’s in all of New Mexico I think they forgot the hash browns🤷🏽‍♀️taste like a bean burrito barely sausage or bacon! They usually put a lot of hash browns but not today😒😕😏 OmG the third chance I’ve given this Blake’s🤦🏽‍♀️ My burger was ice cold and I didn’t get the cheese I paid extra for and my sons buffalo chicken sandwich was soggy wayyy to much ranch!!! Fries were fresh🤷🏽‍♀️ not going back and I need a refund.. I feel bad for tourists in the old town area that wanna try Blake’s… this one just doesn’t cut it!!

My first time at a Blake’s. Love the green chili on the burger. The burger was huge. Bonus points for having shaved ice with the soft drinks.

This is one great burger. My husband had the green chili burger he loved it. They are just great! Haha Chili cheese fries are also 🔥 but I don't eat spicy so I didn't eat much it was damn good minus the burn.

Green chili cheeseburger was tasty. Aside from having to get permission to use the restroom facilities ... everything else was great. I am not used to going into establishments as a paying customer and having to ask permission for restroom use.

No matter the time of day or who works at this location it is always SO SLOW! There's always ppl waiting,c told to pull aside food isn't done. All other Blakes are on point. The food is still really good same blakes quality, it's just not somewhere you want to go of you're trying to hurry.