Elle C.
Yelp
I honestly have no clue how this hotel has any good reviews at all. I gave it two stars solely based on the outside appearance and the location. I'm not really sure where to begin. Check-in in was smooth but the cafe was closed due to "the pandemic" which is strange at this point. The room we were put in on the first floor was right next to the laundry room and was one step above a hostel style room if you ask me. It wasnt warm, updated, or even that clean to be honest. The "king" bed was two twins pushed together with a blanket shoved in between and it was hard as a rock. When we complained the next day the lady at the desk said "I've never got that complaint so I don't know how to even deal with that to be completely honest." When we returned that day she had spoken to her supervisor and said she could offer us the room across the hall that they usually keep unbooked in case of an emergency, and don't book because it's next to the laundry room and it usually gets loud (remember,ours was also right next to the laundry room!) We checked it out and she immediately apologized for the smell of food and blamed it on the restaurant across the street. At first, we bought it, but after switching to that room because we couldn't spend one more night in that awful bed, we realized that it didn't even smell that bad outside, so it couldn't have been the restaurant. We thought maybe they were using it as a break room? Not sure, but also not the worst of our problems. The room was horrible. The bathroom was awful. The floor was dirty and had mold everywhere. The shower curtain was old and it was hanging on a rusty old pole. There used to be a shower door, but it must have been taken out and just replaced with a cheap, old shower curtain. I pulled off the towel and the rack broke right off the wall! There were bugs on the floor and our room never got cleaned once. I honestly would have been happier in my car if I had one. The people who worked there were nice enough and I realize none of this was there fault so I don't blame them, but I am appalled that the owners of this place could charge over $100 a night for these rooms. Do not stay here!