Jayce W.
Yelp
5-star service for a budget hotel!
As a budget traveler, I have never been treated as well in Asia as I have been at Bliss Hotel Singapore. Provided complimentary smartphone with reliable wi-fi throughout my stay in Singapore, unlimited drinking water (because the area is normally very hot and humid) and even complimentary neck pillows (for the airplane trip back home). The beds and linens were clean, there is an electronic safe and flat-screen TV included, and a clean, well-maintained bathroom.
Both the room (Superior Twin) and bathroom are still larger than ones I experienced in Tokyo, Hong Kong and Seoul, so if you know how tiny Asian hotel rooms are, you'll be pleasantly satisfied here. It comfortably fit both twin beds with enough room for 2 people's luggage as well.
The front desk staff and even the cleaning staff understood English. The front desk staff especially have been very helpful in answering questions, providing tips, and even making phone calls to tourist companies for us. (I especially want to thank Jessica for providing excellent service!)
The location is the best in Singapore as well. You're within easy walking distance to the metro underground trains, air-conditioned malls (including one with a $1 supply store and a breakfast place, which is rare in the city) and the best and cheapest food in Chinatown (including the Michelin-star rated Hong Kong Soya Sauce Chicken Rice) as well as plenty of souvenir shopping stalls.
The only issue might be the thin walls (or else, they would probably be charging guests much higher room rates in line with luxury hotels). The first night, we heard karaoke from the attached building, but otherwise, it was quiet during the rest of our stay. We never heard any neighbors, so it's really not bad.
If I ever return to Singapore, I wouldn't stay anywhere else.
Disregard that lone 2014 review; read the reviews on TripAdvisor, Hotels.com, Agoda.com and other major hotel sites. They will all tell you that Bliss provides incredible value for what you pay.