Heidi M.
Yelp
My mother, who I love very much, gave me a $500 gift certificate to this bed & breakfast for Christmas. To many this may not sound very special, but she is retired and works part time for $8/hr to be able to pay for Christmas for her 3 children. So, I went into this trip with nothing but happiness and thoughts of how much my mother loves me! I looked at the website, and picked the Magnolia Suite at the Dog Trot House. It had everything I wanted....a 2 person Jacuzzi tub in the bathroom, a nice charcoal grill, and a pool. Calling to make the reservation was very easy and Carol was pleasant. I asked questions about staying in the Dog Trot, because it seemed like it was a shared house on the website. Carol explained the grill and pool are shared, but the housing is actually separate with a wide corridor between the two. That sounded fine. I printed the directions, so the arrival was easy. Beautiful drive into the property...I even got out and petted some miniature donkeys and a horse in a field. The house was nice and cutely decorated, but there were dirty towels in the hamper and cobwebs on the chandelier over the Jacuzzi. Minus 1 star for cleanliness. The breakfast provided was definitely not what I expect from a Bed & Breakfast....fruit, yogurt, muffins, and bagels. I expected a nice ranch hand (hearty) breakfast. I get a better breakfast at La Quinta, so minus another star for that. Friday night the Jacuzzi tub worked fine, but Saturday afternoon when we got into it again it wouldn't even turn on. We called maintenance, and the gentlemen came out to try flipping some breakers. But, that didn't help, so he said we would have to go to plan B. Ok, that's not terrible, but when someone specifically rents a house w/ a 2 person Jacuzzi that usually means they wish to spend some time relaxing in it together. So, subtract another star. Where was the offer to move to another house with a 2 person Jacuzzi? So, we went outside, and I cleaned the grill so we could cook. This is where things went downhill quickly! Up to this point we knew there was someone and a dog that barked a lot in the other part of the Dog Trot, but we had never seen them. As we are sitting on the deck after cleaning the grill, a man comes out and asks "Are you planning to grill tonight?" We both answered yes! He talks some about his dog, and goes back inside. We go into town to get 2 bags of ice, and come back to start grilling dinner. He has both sides of the grill going with their food. I asked him why he did such a thing, and he said they had been there since Thursday and that they would grill whenever they wanted. He even told me that I couldn't confront him about it, because he could talk to the manager about us. And, he did call the manager, and the manager came out and said well you can wait until they are done. It is 7pm at this point, and they are just putting another round of food on the grill. When exactly where we supposed to have dinner...9,10pm? The manager kept saying you cant change people and what do you want me to do about it?! Well, let's see.... offer to let us use another grill somewhere on the property. Offer to move us to another house, since obviously we cant use 2 of the main features of this one. NOPE! His answer was just wait until they finish doing what they want with the grill. Ok, nice! So, we packed and came back to Houston so we could grill our food at our house, since there is no stove, oven, burner in the Magnolia. We couldn't have another night with no dinner. This may have been a nice place at one time, but it is looking a little tired and neglected. The management and service quality are not what you expect for this kind of price.