Real R.
Google
I had visited this café before, but this time I decided to give it a second chance and try their choux pastries. Unfortunately, I really didn’t like them at all.
First of all, the jasmine flavor strongly reminded me of matcha. When I brought this up in order to return the pastry, the staff member did not understand me at all. She simply stood there smiling and insisting that everything was correct. The first time I tried matcha, I found it overly sweet, and this jasmine pastry gave me exactly the same impression.
What upset me the most was the reaction of the staff. They made no attempt to resolve the situation or find a solution — they just smiled and did nothing. It felt like they were robots placed there purely for appearance, not for customer service.
Will I come back? Absolutely not. I didn’t like anything there except the beautiful presentation. The pastries themselves still need serious improvement in flavor, and the staff clearly needs proper training.
Pros: nice visual presentation
Cons: staff (a major downside)