Ferlina Franciscus
Google
If Google Review has zero star, I would give zero star instead of one star.
I booked the room through Booking.com, last minute but I confirmed that I will arrive late and received a text from Bloomfield management saying "thank you for your info, our security guard will help you to check in"
I arrived at Bloomfield late night 12.30 on 20th June, the asked the security guard to help me check in, he looked very confused. He said that I already checked in. Then I asked him if he see the ID card of who checking in, and he took loooooong time to read, and to see the paper multiple times. Turns out he gave the room to a person named Valentina, and my name Ferlina. Then he told me "Ferlina, Valentina, Ferlina, Valentina?" I showed him my ID card. Then he made multiple phone calls, then it triggers me a lot since my flight was delayed.. and arrived late night, I just want to rest. After I spoke to a woman on the phone and if the security is illiterate and not able to read and spell, the security guy got insulted and immediately showed me an empty room. Turns out there is an empty room!
The door is difficult to open and close, when I complained to the management they said the door is actually broken and they are fixing it. I just can not believe Bloomfield selling a room with broken door, like its a total fraud and not safe.
After I woke up in the morning, there is construction going on NEXT ROOM. Literally nailing the wall.
The wall is super thin and I could hear full conversation of the room next door.
It has been a truly WORST EXPERIENCE staying in Bali.
The ricefields view also lie, its a wall of somebody elses house / villa