Bloomie's by Bloomingdales

Exceptional service from Thomas at Bloomie’s! I’m accustomed to good service I in high-end retail, but Thomas truly went above and beyond and made my shopping experience memorable. From the moment I walked in, he was warm, attentive, and genuinely helpful—long before he knew whether I would make a purchase. He patiently listened to what I was looking for (specific colors and sizes in cashmere sweaters), and without hesitation went to the back multiple times to track down exactly what I needed. Never once did he seem rushed or bothered; his attitude was consistently positive and professional. When it came time to wrap my purchases, Thomas treated each piece with incredible care—laying them out neatly, folding them perfectly, and even taking the time to remove a tiny speck of lint. His attention to detail made me feel like my purchases were truly valued. Thomas made the entire process effortless and enjoyable, and it was a pleasure to buy from him. Bloomingdale’s is lucky to have such a dedicated and outstanding associate. He deserves all the recognition—thank you, Thomas, for the five-star experience!

For the area, they have nice clothing options However, the service is lacking! I waited in the shoe department 30 minutes to get shoes brought out to me. Then I waited on line to pay another 30 mins!!! Some of the staff is not professional. Bloomingdales, you can do better!

ABSOLUTELY LOVE THIS STORE! The staff was fantastic. Although they didn't have the item I purchased online in the store to exchange the sales girl was great and helped me find 2 other items to replace them.

Bloomies has a human gem as a sales person. I first met Nessa while she worked in fine jewelry, she was extremely helpful, patient and an overall pleasure to work with. Today she again was so helpful and knew exactly what I needed for an upcoming trip. Nessa defines customer service. Thank you Nessa!

I had a fantastic experience and got to spoil my mom. Nicholle was wonderful—helpful, cheerful, and made the whole visit seamless.

Bloomie's is a great extension of the Bloomingdale's family of stores. Lots of high quality merchandise, just like you would find in a larger Bloomingdale's store. The staff are friendly, and go out of their way to assist you. I will definitely be a regular returning customer!

I had a wedding to attend in California, very upscale and I wanted to look my best to represent family. I found my dress there! I went to every department store, and they all had the same styled dresses, nothing excited me. This dress was perfect for me, And believe it or not I didn't break my bank. It was responsible priced. Which was a win, win! I will go again for a November wedding this coming year. This time I will make an appointment, so I can get the treatment we all deserve. I can't wait. The staff was very pleasant, and helpful.

VERY DISAPPOINTED IN THE CUSTOMER SERVICE. NOT HELPFUL AT ALL. I ASKED TO BE HELPED AND WAS TOLD SOMEONE WOULD BE OVER. THE LADY AT THE JEWELRY COUNTER LOOKED MY WAY BUT DID NOT ASSIST!. SOO SAD!! MUST HAVE BETTER TRAINING IN CUSTOMER SERVICE!