Bloomingdale's

There is this kind off hidden treasure in blomies that few people know a about. They are a vender called Rebag inside the stores 1st level and they have hard to get luxury brands for resale and discounted prices. They carry brands such as Hermes (Birkins and Kelly and a couple other models), Goyard, Rolex, Cartier Van Cleef, Tiffany's among others. It's super convenient because you don't have to wait months for some items and get retail prices they also have some vintage items that you will never see in retail stores again. I visit periodically because their inventory is always changing.

As a loyal Bloomingdale’s customer for many years, I’m extremely disappointed to say that I can no longer enjoy shopping there. I’ve spent a great deal of time and money at Bloomingdale’s, but the loud and inappropriate music has completely ruined the in-store experience. I started noticing the same songs playing every single time I visited, so I asked about it. Based on what I was told, the same exact songs are on repeat every day, and that I’m not the first customer to complain and many other customers have made the same comments. I was informed it has been brought it up to management multiple times, but nothing has been done. The staff members I have talked about this said they don’t like the music either, which says a lot about how disconnected corporate must be from both customers and staff. I feel bad that they have to listen to this garbage every day. What makes this worse is that many of the songs being played are sexually explicit and even religiously offensive. For example, the song "Taste" by Sabrina Carpenter includes lyrics like “I heard you’re back together and if that’s true, you’ll just have to taste me when he’s kissing you,” and “He pins you down on the carpet, makes paintings with his tongue.” These lyrics are not appropriate for a luxury shopping environment, especially when families are present. Another example is “Garden of Eden” by Lady Gaga, which used religious imagery in a sexual and party-like context is distasteful and completely out of place for a store that markets itself as refined and family-friendly. Shopping at Bloomingdale’s should feel elegant and enjoyable, not like stepping into a Forever 21 or a club. The music is loud, repetitive, trashy, and completely out of touch with the Bloomingdale’s brand. It is exhausting and quite literally drives customers out of the store. With Bloomingdale’s long-standing reputation, one would expect a thoughtfully curated playlist that enhances the shopping experience rather than cheapens it. Until this issue is addressed, I will be taking my business to Nordstrom and Neiman Marcus, where the environment actually matches the level of quality and service expected from a luxury retailer.

I wanted to take a moment to recognise one of your team members at Bloomingdale’s Fashion Valley, Daniel Reyes. After assisting us in the men’s fitting rooms, Daniel went above and beyond by checking the storeroom for sizes multiple times. Once he returned to the floor, he immediately set about tidying and organizing every piece of clothing on display. While other staff were standing by waiting to be approached, Daniel worked continuously, ensuring the store looked impeccable and customers were supported without having to ask. I have not seen anything like this level of dedication in a department store before. His proactive attitude, professionalism, and genuine work ethic stood out in a remarkable way. Employees like Daniel make the shopping experience at Bloomingdale’s truly exceptional, and I felt it was important to share this positive feedback.

Mary Pat Mcauliffe at Bloomingdale’s is amazing, deserves 10/5 stars… I fell down, spilled my coffee, and she saved me with cologne purchase in a while! Highly recommended, I even bought 2.

Had a really nice time sampling fragrances here with my lovely wife after lunch. Great selection including Roja, Marly, Acqua di Parma. Super nice people.

Review for Bloomingdale’s San Diego – Shoe Department The gentleman who helped me (dark hair, light eyes — wish I remembered his name!) is an absolute gem for Bloomingdale’s customer service. And April was hands down the kindest, most helpful person I’ve ever had assist me in a shoe department. Their exceptional service made me genuinely happy to spend more — this is how you earn loyal customers.

I had an amazing experience with Nishan! I really hope I’m pronouncing his name right because he was incredibly welcoming from the moment I stepped in until I checked out. His service was outstanding and made my visit truly unforgettable!

Definitely my favorite store great prices great product friendly service love the staff

This has been my favorite store the past 2 years, more than Nordstrom. I love the selection in every department. The staff are consistently pleasant and helpful here- our go to person there is PHIL! Shout out to him!

Highly disappointed in the service I received last Friday (Labor Day weekend). I approached the fragrance counter where Dorothy and another lady were working, to test out some newly released fragrances before purchasing. I asked the ladies if they had any samples available because it's always advisable to test by wearing first, but they informed me that they didn't have ANY sample bottles or manufacturers' samples of ANY brand. Of all the brands in front of them that are entrusted to represent, they failed all of them and at their job as sales women. I am a fragrance collector and own over 100 bottles both niche and designer brand, purchased by me throughout the past few years. It's a shame that they chose to treat me poorly and deny me samples. Which by the way miraculously appeared over the weekend when my friend went to the same counter. Shame on them and the management that encourages such behavior. But at the end of the day they lost out on commission.

I came in there just right before the store was closing. Okay, I can understand that but I wanted to look at some higher end sunglasses. I had been looking at them up online, and I knew what I wanted to try on. There was this Asian girl in the department. He just looked at me all crazy, didn't even greet me. Didn't ask me if I needed anything. But she followed me Around the different little cases and then she says, oh can I help you find something as if I was going to try to steal the sunglasses? I caught her vibe immediately. Okay, I came in with my head wrap on which I always wear. I'm an ethnic person. I just came from my workout, so I always wrapped my hair. And this happens to me quite often I think it's shameful, I think just because I'm dressed in my workout clothes, and I'm not in some cutesy little yoga outfit with my matching purse that I am be made to feel that I am being watched, or that I'm being thought. Of in this manner, I have a Bloomingdale's credit card. I don't need to come in there to try to swipe designer sunglasses. Especially at that hour of the night when there's not many people in the store. And there's a d*** alarm on it. So what am I going to do run out the door honestly. Possibly, I need to buy my sunglasses. Somewhere else?