Bloomingdale's

There is this kind off hidden treasure in blomies that few people know a about. They are a vender called Rebag inside the stores 1st level and they have hard to get luxury brands for resale and discounted prices. They carry brands such as Hermes (Birkins and Kelly and a couple other models), Goyard, Rolex, Cartier Van Cleef, Tiffany's among others. It's super convenient because you don't have to wait months for some items and get retail prices they also have some vintage items that you will never see in retail stores again. I visit periodically because their inventory is always changing.

I wanted to take a moment to recognise one of your team members at Bloomingdale’s Fashion Valley, Daniel Reyes. After assisting us in the men’s fitting rooms, Daniel went above and beyond by checking the storeroom for sizes multiple times. Once he returned to the floor, he immediately set about tidying and organizing every piece of clothing on display. While other staff were standing by waiting to be approached, Daniel worked continuously, ensuring the store looked impeccable and customers were supported without having to ask. I have not seen anything like this level of dedication in a department store before. His proactive attitude, professionalism, and genuine work ethic stood out in a remarkable way. Employees like Daniel make the shopping experience at Bloomingdale’s truly exceptional, and I felt it was important to share this positive feedback.

Had a really nice time sampling fragrances here with my lovely wife after lunch. Great selection including Roja, Marly, Acqua di Parma. Super nice people.

Mary Pat Mcauliffe at Bloomingdale’s is amazing, deserves 10/5 stars… I fell down, spilled my coffee, and she saved me with cologne purchase in a while! Highly recommended, I even bought 2.

Review for Bloomingdale’s San Diego – Shoe Department The gentleman who helped me (dark hair, light eyes — wish I remembered his name!) is an absolute gem for Bloomingdale’s customer service. And April was hands down the kindest, most helpful person I’ve ever had assist me in a shoe department. Their exceptional service made me genuinely happy to spend more — this is how you earn loyal customers.

I'm really disappointed with how Bloomingdale's handled my recent exchange request. Here's what happened: 1. Wrong size received - On April 21st, I received a dress I ordered in size M (clearly stated in my order confirmation) as a gift for my mom. Since I was bringing it to China, I didn't open it until I got home, only to find they sent size S instead. 2. Contacted within 30 days - I reached out to customer service on May 21st - exactly 30 days after delivery (April has 30 days, so simple math says this should count). Your policy states: > "Report within 30 days of delivery for wrong/damaged items... If not reported within 30 days, we cannot issue a refund." But nowhere does it say exchanges (not refunds!) have the same strict deadline! 3. Ridiculous policy interpretation - The agent claimed the 30-day window includes the delivery day (April 21), making May 20 the cutoff. That's: - Mathematically wrong (April 21-May 21 = 30 days) - Completely unreasonable for an exchange request 4. Terrible customer service - The agent refused to escalate or offer any solution (store credit? supervisor review?). For a department store of your reputation, this lack of flexibility is shocking. All I wanted was to exchange for the correct size - something that should be simple. Instead, I got rigid policy enforcement and zero customer care. This experience has seriously made me reconsider shopping at Bloomingdale's in the future. This is no way to treat loyal customers. I hope Bloomingdale's rethinks how it handles these situations.

I had an amazing experience with Nishan! I really hope I’m pronouncing his name right because he was incredibly welcoming from the moment I stepped in until I checked out. His service was outstanding and made my visit truly unforgettable!

It's bloomingdale's. You know what to expect. Lots of nice merchandise with great service from staff. There's three levels with women's on the second floor and men's and children stuff on the third floor. Their product is organized and sorted which makes shopping pleasing to the eye. Washrooms are clean and kept up. Happy to shop here.

This has been my favorite store the past 2 years, more than Nordstrom. I love the selection in every department. The staff are consistently pleasant and helpful here- our go to person there is PHIL! Shout out to him!

Highly disappointed in the service I received last Friday (Labor Day weekend). I approached the fragrance counter where Dorothy and another lady were working, to test out some newly released fragrances before purchasing. I asked the ladies if they had any samples available because it's always advisable to test by wearing first, but they informed me that they didn't have ANY sample bottles or manufacturers' samples of ANY brand. Of all the brands in front of them that are entrusted to represent, they failed all of them and at their job as sales women. I am a fragrance collector and own over 100 bottles both niche and designer brand, purchased by me throughout the past few years. It's a shame that they chose to treat me poorly and deny me samples. Which by the way miraculously appeared over the weekend when my friend went to the same counter. Shame on them and the management that encourages such behavior. But at the end of the day they lost out on commission.

I came in there just right before the store was closing. Okay, I can understand that but I wanted to look at some higher end sunglasses. I had been looking at them up online, and I knew what I wanted to try on. There was this Asian girl in the department. He just looked at me all crazy, didn't even greet me. Didn't ask me if I needed anything. But she followed me Around the different little cases and then she says, oh can I help you find something as if I was going to try to steal the sunglasses? I caught her vibe immediately. Okay, I came in with my head wrap on which I always wear. I'm an ethnic person. I just came from my workout, so I always wrapped my hair. And this happens to me quite often I think it's shameful, I think just because I'm dressed in my workout clothes, and I'm not in some cutesy little yoga outfit with my matching purse that I am be made to feel that I am being watched, or that I'm being thought. Of in this manner, I have a Bloomingdale's credit card. I don't need to come in there to try to swipe designer sunglasses. Especially at that hour of the night when there's not many people in the store. And there's a d*** alarm on it. So what am I going to do run out the door honestly. Possibly, I need to buy my sunglasses. Somewhere else?