Juan
Google
Terrible experience the worst I’ve had in Krakow, I ordered a filtered coffee Colombia natural 25 zl
Instead they gave me an American coffee, I think it’s a very bad consumer deception.
Update on your response: I ordered a filtered coffee and was told the preparation time would be around 15 minutes, which I completely understood and was happy to wait for. However, my drink was ready in just about 6 minutes. At first, I thought perhaps they had a faster process, but when I tasted it, I realized it was actually an Americano rather than a proper filter coffee.
The difference in flavor was quite clear — the drink I received had the sharper, slightly bitter notes and thinner body typical of an espresso diluted with water, rather than the smoother, more nuanced and balanced taste that comes from a filter brew. Filter coffee usually brings out more of the beans’ natural sweetness and clarity, which wasn’t present in this cup.
I don’t mean to complain, but I’d like to suggest to review the cameras of preparation process, since you mentioned that the coffee was indeed filtered. This would help confirm whether the correct brewing method was followed.
Overall, I just wanted to share this so the experience can be improved for future customers.