Luke Cassanell
Google
An outstanding hotel. Do not be fooled by it's demure exterior, this is a hidden gem that boasts a prime location in the heart of the city. The service is impeccable, from the receptionist, to the cleaner, to the lady who serves breakfast; the tradition of Greek hospitality is showcased throughout your stay. I would like to break down my comments as follows:
Location: Surrounded by a host of restaurants, shops, banks, supermarkets and other useful amenities within minutes on foot; this hotel is superbly situated and easily accessible by road, rail and air.
Rooms: I stayed in the junior suite, which was tastefully and pragmatically furnished. However, I marked this particular field down in terms of a star rating as the TVs featured only a small number of channels. In addition, although coffee and tea making facilities are provided, the options are limited to a couple of sachets of Nescafé and the odd tea bag. This is slightly surprising, particularly when we consider the next criteria.
Breakfast: I have stayed in number of hotels which employ an 'a la carte' approach to breakfast service with limited levels of success. This hotel absolutely nails this by offering either a 'build your own' option, or a selection of three menus. This is a very astute addition as the set menus demonstrate very clearly to the guest what their expectations are in terms of order size and the diversity of foods they may enjoy. In this particular case, it is generosity to their guests that ensures that their particular brand of 'a la carte' works to a 'T'. Indeed, everything they serve is fresh, delicious and prepared very rapidly by an extremely hospitable and efficient waitress.
General: I arrived at the hotel much earlier than the check-in time of 14:30. However, the very polite and courteous receptionist allowed me to leave my heavy luggage behind whilst I explored the area and she went the extra mile to ensure that the room was ready to occupy much earlier than anticipated; yet another vivid example of how the staff show dedication to their guests, and their work more broadly.
In summary, you will receive Hilton-level service at Best Western prices at this establishment. The hoteliers clearly understand what a guest wants from their stay and this is very evident from the moment of arrival. Well done The Blue Bottle!