Blue Horizon Hotel

I had a wonderful stay at the hotel! The rooms are spacious and come with a balcony. The location is fantastic, with plenty of restaurants, coffee shops, and shops just a short walk away. It’s convenient and vibrant, making it easy to explore the area. Plus, the price is very reasonable for such great accommodations. Overall, it is a great choice for a comfortable and enjoyable stay!

Great stay. Comfortable beds. Good sized bathroom. Our bathroom only had a shower but that suited us fine. The pool/hot tub area was great. Hotel located on Robson street but room was quiet. Great to have access to a balcony.

We stayed here 2 nights and found it exceptional for our needs. Granted, our needs are pretty simple. We didn't drive, so there was no dealing with the parking lot. We got the room we booked, accommodating our request for a high floor. We loved the view, found the location excellent for a quick city experience, enjoyed the hot tub and pool, used the gym, and left happy with the decision to stay at Blue Horizon. The room was extremely spacious and clean, the TV had a device for casting (much more enjoyable than just having standard channels, in my opinion), and the beds were good. They also happened to be doing a preventive bed bug inspection with a bed bug-sniffing dog while we were there, which was hugely reassuring, even though we didn't suspect any problems.

Spacious well appointed rooms. The bed was incredibly comfortable and the pillows were perfect. So nice to get a good nights rest. The hotel is in the perfect location; walking distance to lots of shops and things to do. Great restaurants within a block or two. I also felt very safe walking around this neighborhood. Public parking is connected to the hotel which was very convenient.

Such a perfect place to stay while vacationing in Vancouver. The location is in a area with dining, shopping, and close access to shuttles and transports to destinations, or you can easily walk to many great spots as well. Our room had a lovely balcony which had a delightful view. We were so very fortunate to be able to catch a view from the 30th floor! The front desk people were so kind and helpful giving us information and answering any questions we had regarding restaurants, park locations and travel arrangements. The hotel also has a restaurant which served a lovely breakfast.

This is my second time at the Blue Horizon. My son and I enjoyed our stay so much last year we knew we had to come again. Last year we were lucky to get a high floor room - so my son had high hopes we would have the same this time. At check in the person who helped us welcomed us back (!) thanked us for choosing their hotel again and offered a complimentary upgrade. We ended getting not only a high floor, but a one bedroom suite - which thrilled my son. I believe there has been some renovations bc the carpet and furniture all looked brand new. There is a living room area, which includes a sofa and daybed/trundle bed. A separate bedroom that can be closed off to the living room by a door. 2 full bathrooms and lots of closet space with extra blankets and pillows. This room would accommodate a family easily, perfect for get togethers. The hotel location makes it so easy to walk to the beach, coal harbour or to the game/concert. Honestly, one of the best hotel rooms I've had. Thank you to the staff as well, they really are the best :)

My favorite hotel. Quick check-in, got the room level that I had requested, and even got my favorite parking spot. Hotel lobby and grounds were clean and bright. The weather was typical for the Holiday season, but not a hindrance. Front Desk, housekeeping, and reservations all worked to make for a great week! Can't wait to get back soon!

Our stay at the Blue Horizon Hotel was fantastic! The hotel was incredibly nice and clean and the room is spacious which made our stay comfortable. The location was also very convenient, with the hop on hop off bus and free shuttle to Capilano stop right outside the hotel. We were also pleased to find that there were plenty of restaurants around the hotel, making it easy to find a delicious meal. Plus, everything we needed was nearby, including souvenir shops, a pharmacy, and convenience stores. And for those who love to shop, the hotel is located in a great shopping area near or Robson street. I highly recommend staying at the Blue Horizon Hotel for a wonderful experience in Vancouver!

Funky hotel on vibrant Robson st. Easy walk to downtown past boutiques and restaurants Rooms are spacious and comfortable although the decor is a little bland. Loved the art work in the lift however Helpful friendly staff

My recent stay at the Blue Horizon Hotel in Vancouver was nothing short of exceptional. The hotel's prime location in the heart of the city made it easy to explore all that Vancouver has to offer. From the moment I arrived, I was impressed by the friendly and welcoming staff. Jasmine at the front desk was particularly helpful. She not only upgraded my room to a stunning waterfront view but also provided valuable insights on local attractions and dining options. The room itself was spacious, clean, and equipped with everything I needed for a comfortable stay. The beds were incredibly comfortable, ensuring a restful night's sleep after a day of sightseeing. The hotel's location offered breathtaking views that were simply unforgettable. I spent hours relaxing on my balcony, taking in the beauty of the surrounding area. Overall, my experience at the Blue Horizon Hotel was fantastic. The hotel's convenient location, friendly staff, and comfortable accommodations made it the perfect choice for my Vancouver getaway. I would highly recommend this hotel to anyone visiting the city.

We stayed here 2 nights and found it exceptional for our needs. Granted, our needs are pretty simple. We didn't drive, so there was no dealing with the parking lot. We got the room we booked, accommodating our request for a high floor. We loved the view, found the location excellent for a quick city experience, enjoyed the hot tub and pool, used the gym, and left happy with the decision to stay at Blue Horizon. The room was extremely spacious and clean, the TV had a device for casting (much more enjoyable than just having standard channels, in my opinion), and the beds were good. They also happened to be doing a preventive bed bug inspection with a bed bug-sniffing dog while we were there, which was hugely reassuring, even though we didn't suspect any problems.

Wonderful hotel right in the middle of things on Robson! Perfect location for exploring Vancouver and staying the night before our cruise. Check in was quick and easy, staff was friendly and helpful, and the entire hotel was immaculate. They even have a lovely little breakfast cafe on the first level. A thoroughly enjoyable experience!

Stayed here for one night before a cruise. The King bed room had a comfortable bed, coffee maker, mini-fridge and a smallish, but adequate bathroom. My only complaints were the continuous loud hum from the mini-fridge, loud ( but unavoidable) street noise, and very loud slamming noises when nearby room doors closed. I rarely require ear plugs, but used them for this stay The front desk was friendly. The stay seemed expensive for the value received

I really like this hotel. I can't beat the location it's close to everything it was very clean and the view is beautiful right in the middle of the city so many E close restaurants if you were going to Vancouver and love food, this is a good place to stay there's so many good places to try right across the street.

Our family has made Blue Horizon our home base in Vancouver for years. It's a good location if you want to explore Robson and the West End/Stanley Park areas. They've done a nice job updating it, especially the little pool/sauna/spa area. We appreciated the Nespresso machine, too-- but we had to buy our own creamer at the London Drugs across the street. This visit we upgraded to a one-bedroom suite and it worked perfectly for our two teens and my husband & I. The kids each had their own space in the living room (daybed and sofa bed), and my husband and I had a nice bedroom with a king bed. The bonus is that these rooms are only on the 29th & 30th floors, so we had a nice view. The wet sauna was something my husband was looking forward to, and it's very nicely updated. Unfortunately, it just gets too hot rather quickly. The other guests in the pool area agreed with us. There's no shutoff switch or temperature controls, so once it's too hot-- not much can be done except to wait. The spa was perfect, and the little lap pool was also a nice refresher. There's also plenty of gym equipment available, which seemed updated but not brand new. The room was very comfortable and well appointed. Easy to relax and unwind and enjoy city/harbor/bay views depending on which side you're on. Water pressure was a bit weak, but we're wondering if that's a 30th floor thing? It wasn't terrible, just took longer to rinse the shampoo out. Glad to be back to familiar experiences again, and the Blue Horizon is still quite pleasant.

"Memories" 'Blue Horizon Hotel' provided my lodging during several stays in downtown Vancouver when out this way on work and pleasure trips from my homes in Atlantic Canada at the time. The Robson Street area of the city was a big favourite of mine during these times, and the 'Blue Horizon' so convenient and handy t0 everything, and just an easy walk away to other areas of the city. My first discovery of the hotel was made via a business trip. I called ahead for a reservation, and so enjoyed the room and view, and the hotel's location, made a point of seeking out the same view each time I stayed there. Back then, Robson Street and other nearby streets had not been crammed with high-rise condos, blocking the views to Vancouver Harbour, and the north shore mountains. I always caught rooms on the back side of the hotel, they were quieter than those out front, and when I was in my room, I was able to enjoy the wonderful views and sights of the seaside of Vancouver at that time. Some real "picture postcard" scenes. Several of my stays were during mostly pleasure trips, and I really enjoyed staying there at these times. My Mother and friends became part of my stays, and we enjoyed several get togethers downtown. At that time Robson, Davie, and Denman were our most-enjoyed streets, and we had places we enjoyed dining, drinking, and such, along with walks to English Bay and Stanley Park. The hotel made for a handy base to these activities, and such a great spot to relax at the other times while in the city. Service was friendly, and always very accommodating. The rooms were clean and comfortably furnished, and each had a kitchenette, which was always a used and much-enjoyed aspect of my stays. I shopped at nearby stores, markets, and such, and always found some great take outs for dining back at my room when desired. The 'Blue Horizon' was 'my' place to stay on a good number of occasions, and such a fond favourite during several years of travel.

It was our second stay at blue Horizon. We choose it for my birthday celebration in Vancouver. I like location and rooms are very spacious and view is gorgeous. First night we arrived at 10 PM since our flight got delayed for 3 h and there were problem with the toilet in the room, they tried to fix it until 12 midnight but they couldn't so they changed our room to double queen. I didn't like inconvenience that it caused also we couldn't go to bed until 00-30 am because of packing & moving to other room. They charge us for queen room first night which was 20 CAD cheaper. I didn't like how it was handled but in the end of the day they gave us our room back. A lot of packing and unpacking & moving to the rooms just wasted too much time. I was upset that they didn't reimburse for that in any way. I think it should be handled much better. Also the fact that it was my birthday and I didn't received any card or any note from the hotel... But otherwise everything else was good. Was surprised steam room still wasn't working.

Checked in on sun July 23rd they generously upgraded us to king superior room with views of ocean and city scape. Friendly staff, they are holding our luggage while we are staying overnight in Victoria . We are coming back Wed and staying few more nights. Glad reviews were spot on this hotel . We'll come again.

Great location with (paid) parking. The hotel is in the heart of Robson St, which is a vibrant and bustling higher end street. Lots of cool restaurants, bakeries and shops just outside the hotel. Also outside the entrance is the shuttle to the capalano suspension bridge (a must see) and hop-on-hop off bus. Most rooms have a decent view. We were on the 14th floor and the view was magnificent and the balcony was a refreshing retreat with a cup of Nespresso (included in the room). The room itself was nothing special. For the price, kind small with a desk and TV chair. Bathroom was quite small and luckily we're small people so we had no problem getting in and out of the very narrow shower entrance. My biggest complaint was the transition time from hot to cold water at the sink. Usually it's the other way around, but for this place it took several minutes for the water to go from hot to cold. Weird...and annoying. I think next time I will find some places with better value. However, I would still give this place 4 stars.

I'm giving this place four stars because we booked a Superior room and ended up on the 26th floor with a killer view. The views were so amazing we had booked two nights but stayed for a third. The room was clean and the beds were comfortable. The bathroom is updated. The internet is free. The location is fabulous (there are oodles of cheap, authentic diverse restaurants right outside your door). But the views--the views (of the city and the ocean from the side we were on) make it a four star place. Here are the drawbacks: 1. We had to pay $3.99 for a toothbrush 2. Parking is $18 a night 3. No rollaway beds It's also loud, but we ran the a/c and brought a noise machine/earplugs so we slept soundly.

Blue Horizon is a little bit of heaven! Great staff, starting with all the tips and coupons offered by Kartier at the front desk upon check-in. The 26th floor room was large and had a mind-blowing view. Three elevators minimized the wait time to get to the palatial heaven. Good location. Convenient, with great sites within walking distance, including Stanley Park. Good restaurants nearby. Incredible gelato directly across the street! Great breakfast and service at the hotel's restaurant, Abode. If you're a shopper, you'll be in heaven. There's even a money changing spot one block over. Reasonably priced parking with convenient spots available. Not inexpensive, but this felt like a great value at the price. Especially compared to everything I saw while doing comparison shopping on several sites. I got a good rate on Booking dot com.

Clean rooms and an excellent location right in the heart of Robson Street so you can shop, eat, and drink til you drop. The hotel itself has a shared public parking garage but it isn't very big car friendly. I drive a 17 honda pilot and managed to squeeze into a tight space. Anything larger than that would be a struggle. Staff is very nice and informative - the room we had, had a view of the parking lot on the 3rd level. It was a handicap accessible room so everything was very spacious. Biggest gripe is that from the top floor parking lot, to get to the rooms, you have to go down a short flight of stairs in a very tight hallway. so it's not handicap friendly or stroller friendly. Overall - i love this place for the location more than anything else. Room rates are reasonable for it's location as well. As it is mentioned above, right in the heart of it all, shopping is outside your doorstep, the indoor shopping centre is about half a mile down the street, plenty of night life over on Granville is a few blocks away. And the nice part is its not loud at night at all. I wouldn't hesitate to recommend this hotel to anyone visiting Vancouver BC!

This hotel is right on Robson Street centrally located to plenty of shops and restaurants. Checking in process was smooth and staff were able to check my whole family in with our multiple reservations seamlessly. Many of the local taxis know this hotel which made getting around easier. This hotel is a tall building and sometimes may take a while to get an elevator on you floor, especially during checkout. Our room had a balcony overseeing Robson Street which is beautiful day or night. The shower is a dream with dual shower heads. Provided shampoo, lotion, conditioner, and body wash. The body wash is a bit exfoliating and didn't use it on our stay for that reason. They have Keurig and tea kettle in the room! They also have robes which i didnt notice until our last day here so didn't use them :( The closets are extremely spacious and can fit various luggages. They have an attached restaurant which is very convenient (and a bit overpriced). Wait for Happy Hour! Definitely see myself staying here again!

This is a very upscale hotel. The staff is reserved and dignified but very knowledgeable. The rooms are exceedingly spacious and the bathroom is contemporary. We had a high floor room with a gorgeous water view and large balcony.The towels and sheets are superb. The cleaning staff is TOP notch. You can go anywhere in Vancouver from here. The hop on hop off bus is right there. Great coffee shops within 2 blocks.y

Loved it! This hotel has been recently remodeled, but you can still tell it is an older building. The lobby is bright and open, but not terribly big. There were lots of people checking in/out when we went through each time. I think they were tours. Anyway, elevators aren't super fast and they are pretty small, so frequently we'd be full up and have to turn people away on other floors. The hallways are narrow and not terribly modern looking. When we first checked in, I was like, oh boy, what have we gotten ourselves into.... then we opened the door to our room and my son said "holy crap, this place is NICE!!" So it seems they kept the halls narrow in favor of keeping the rooms large and open. Each room is a corner room, with lots of light and great views if you're on higher floors. The bathroom is pretty small with a low ceiling - I wish they had taken a bit of the space near the "kitchenette" (fridge and counter and coffeemaker) and added a little space to the bathroom, but oh well. Rooms were quiet and private, and truly had space to move around. Huge closet, robes, a safe, all the things you expect from a nice hotel. Staff at the front desk was courteous and quick. Prices were very reasonable, and I would definitely recommend and stay here again.

Upon checking in after a very long drive from Seattle, WA we were assigned our room with 2 queen beds. We asked for a room with a king bed and were informed they "upgraded" us. The hotel is a maze to find the rooms after parking in the structure with what is likely the world's smallest parking spaces. After arriving to our room and drawing back the curtains we were extremely disappointed that our view out both sets of windows was the top of a dirty roof. We then decided to rest a bit after such a long drive and were unable to do so because the rooms are so loud and what sounded like construction was going on the entire time. The beds were extremely uncomfortable and both my husband and I experienced back pain after sleeping in them. Every time someone opened or closed their door, walked down the hall, or got off the elevator we were disturbed because the rooms allow all noise to penetrate the walls. The bathroom is probably the smallest bathroom I've ever been in. I'm very tiny and had trouble showering. My husband, who is 6 foot, had a horrible time trying to shower. I would not recommend anyone stay in this hotel and in fact while exploring the city the Holiday Inn seemed to be a better choice which in my opinion is sad.

If you want good costumer service, DO NOT GO HERE !!!!! I came to the blue horizon hotel for one of my best friends Bachelorette expecting a good experience and good service. While it physically is a nice hotel after booking in advanced they were not able to accommodate us as we asked and only told us after we arrived that we would not be on the same floor while being rude about it. When I complained to the front desk staff about not calling me back when I was trying to contact them from my room. I was threatened by the lady at the front desk that she would call the police on me. This upset me greatly and when I talked to the manager she pretended to understand but did nothing for me... plus they don't have duvet covers in the rooms . I will go out of my way to make sure no one I know will ever be going to this hotel thanks to their rude and unprofessional staff.

My experience was alright. The pillow was smelling, so I suggested them to wash. I tried 3 other pillows and they were all smelling the same, so I threw a towel over it. All good. The mid elevator was broken so it took us 20 (twenty) minutes to go downstairs. It was checkout time, so we were a bit nervous about getting downstairs late. They gave us 1 more hour to compensate. That was nice.

We spent one night at this hotel. The night view of the city from the 27th floor is spectacular. Everything is clean and modern in our room.

Awesome hotel, conveniently located. Reception was welcoming, and very helpful. Rooms are comfortable, beds did not disappoint! We had a beautiful city view! The restaurant was fabulous! And the coffee, definitely worth getting a to go cup! Shopping right at your door step, and walking distance to Rogers Arena, and B.C. Place. Well worth checking this hotel out!!!

The hotel is located on the West end of Vancouver, from time we stepped in the service was top notch. The rooms where extremely clean and the staff's knowledge of local attractions and activities was more than anyone could ask. There are free shuttles that stop at the hotel every 15 minutes that drop you off at local attractions like the Capilano suspension bridge.

I love this hotel. Not the newest or nicest. But my favorite. Clock is ticking on my 100 reviews in 2013, so I am going back into the memory banks for this one (and probably a couple others here soon). Stayed here twice now when I was a broke student, so never on my dime. But if it was on my dime, I don't think it would have broken the bank as bad as some other places which would not have been as good. Nowhere near as expensive or fancy as the Fairmont Pacific Rim, but I imagine that the views at the Blue Horizon are better as you are smack dab in the heart of the city here. Location on Robson Street puts you right in the best part of the city. Think I was on the 17th floor once and the 19th floor the other time. The views are absolutely amazing! Every room is essentially a corner unit, if memory serves me correctly. You are surrounded by high-rises and mountains and water. Vancouver is the way a city should be. Dense and compacted with growth going up rather than out The Twin Cities are built like people running away from each other, whereas Vancouver is built like people coming together (yes, I know I live in River Falls and work in MSP). Can't recommend the Blue Horizon highly enough! Stay here when you go to Vancouver. I would be surprised if you say that it sucked if you get higher than the tenth floor with your room.

Pro: Good Location and a lot of shops and restaurant around. Abode restaurant on the site. Cons: Unprofessional Staff We stay at the hotel for 3 nights to visit our family. The first night we came back for our long and exhausted outing and we came back with unclean room. They are 2 side of the sign " do not disturb" and " please make up room" And they argue both side was the same when we called front desk for towels. The house keeper came up and we showed him the sign and he said "ooo" not even apologized. We were so upset . We don't plan to stay here anymore.

We started our BC--2010 vacation by spending two nights at the Blue Horizon. Located on Robson Street, we were in the middle of dining and shopping central. We heard that the traffic can be bad on Robson at night, so we got a room on the 28th floor overlooking English Bay. There was still plenty of motorcylcles to be heard, but that's something that be expected staying in the big city. Having a balcony overlooking the city reminded me of the skyline in Honolulu. The room was nice and the bedding/linens/pillows were awesome. Slept like a bebe. Can't beat the view. Being a high up as we were, it was easy to understand why the water pressure of our shower was lower than perhaps the lower floors. The elevators are small and slow--not good if you are claustrophobic. I thought that they added to the charm of the place. Plan to pay for overnight parking (~$15 CDN/night) if you have a car. They have a garage that is open to the public, so don't leave your valuables in your vehicle. The staff was friendly and willing to answer questions. Most importantly, great location. The best thing about the Blue Horizon: being able to open my balcony to feel the breeze and the bed.

One of the best--if not THE BEST--places I've ever stayed! I went during off-season, so was warned well in advance that there was construction going on, but was reassured they'd make it as unobtrusive as possible, restricted to the hours of 9-5. Frankly, I hardly noticed. When I arrived, not only did they give me the least expensive pricing possible, they upgraded me for free to a queen-double-bed corner room, meaning almost two wall's worth of windows for a WATER view. (28th floor.) Stunning.(Thank you, Paul!!) The room itself was neat, had a Kerug coffee maker, refrigerator, and my best friend, the water kettle. I ended up spending an entire day working out of the room and it was the perfect place to get everything done, while not going stir crazy. Housekeeping politely left me to my own devices, but did check in on me later in the evening just to ensure I had everything I needed. The day I checked out, I had a few hours to kill before my flight. The concierge (a lovely, lovely Asian woman whose name I didn't get, but whose level of customer service and sheer amazingness must be noted) held on to my luggage for me and said they'd be happy to help me call a taxi when I got back. Well, when I got back, not only did she remember my luggage and had it ready to go without me saying a word, the taxi was already waiting for me curbside, too. Seriously, AMAZING! The place itself is perfectly situated on Robson Street; close walking distance to Gastown and tons of food and shopping. They have a pool and gym (two places I never actually made it to, but thought a lot about), and there's a restaurant inside. I had such a great stay here and highly recommend it!

Kelly at the front desk is an amazing person. I'd say come in here just to see her. A great person and a beautiful hostess. Unfortunately I believe that there may be more than meets the eye. Ask for the "blue horizon" and you may get something unexpected. Justin Trudeau has been seen here as it is a @safespace

The best thing about this hotel is its excellent location on Robson. Our room itself was spacious and very nice as well. The staff is friendly and the restaurant surprisingly good. We were on a high floor and the elevator (car #2) was reluctant at times to properly transport us!

Was treated terrible by staff, booked a room with a bar , didn't receive it. When I informed staff they had no solution. Way over priced for the service and accommodation.

Great location, great room views, room was clean and staff was friendly. I would recommend staying here if you are in Vancouver. We had a great experience and was easily accessible by walking to anything in the city.

I booked through booking dot com and got the room for 143 a night excluding tax. We were arriving early so I requested an early check-in at 12 noon. When we got there at noon, our room was ready and they upgraded us to the 28th floor. Happy dance! The location is great, lots of shopping on Robson and surrounding areas. The rooms are so roomy (5*) but the bathroom is small (3*) and dated compared to the room. I think someone else reviewed the hotel as 5 star rooms with 3 star amenities. That's a pretty accurate description. Beds are big and comfy with down pillows and comforters (5*). The Keurig coffee maker is a nice touch but the coffee that I made from it tasted off (3*). I think the machine was new so it had that weird chemically taste. It wasn't a big deal though since I could get coffee at any number of nearby places. I also bought Japanese ice coffees from Konbiniya across the street. They don't supply individual toiletries like shampoos and conditioners for "green" reasons but they do offer it if you really want it. I didn't mind that either since I bring my own anyway. They do have a liquid soap dispenser in the shower that you can use for shampoo or shower gel (3*). They provide bath robes for use (5*) but no slippers (3*). They do have a pool, sauna, and exercise equipment but everything is minimal and in one small area (3*). The exercise equipment is 1 stationary bike, 1 elliptical, and 1 stepper. I read other reviews of it being noisy but I didn't hear anything but the kids above us stomping around every once in a while. The views were spectacular (5*). I'm not sure exactly what Matthew's title at the hotel is like is he a bellman or like a concierge but he's a very helpful young man in the blue polo shirt. He's a little over eager but sweet. We missed him when he wasn't around : )

Location-Very good. Parking-easy and inexpensive. HINT: If you park on the rooftop, simply take the elevator from your room to the lobby and then walk up the ramp. Taking the stairs to your car parked on the rooftop is brutal, and there is no elevator to the rooftop. The staff is friendly. The rooms are clean and big. Our rooms had a great view of Robson. We would definitely stay here again. I know that there is no complimentary breakfast, which is something a lot of hotels do, but don't stress. Just grab breakfast at the hotel restaurant OR simply walk outside to numerous breakfast joints.

The front desk does not honor the offer they have on Yelp. I called the hotel ahead of time to learn the rates if each room and when I mentioned the offer on Yelp, the gentleman at the front desk advised me to come in and negotiate the rate in person. Sadly, this gentleman had left just minutes before we arrived and I was faced to deal with two inexperienced front desk clerks with zero awareness of customer service. When I presented the Yelp offer, they looked at us strangely and said, "we've never seen anything like this before." ... Well... We didn't make it up. We spent 10 minutes going back and forth on why they should/shouldn't honor the price. They tried calling a sales rep who knew nothing about the offer and concluded that the best price they could give us was $280 CAD. It was too far a stretch to be considered a deal and for that price, we wanted to stay at a nicer hotel. Needless to say, we left disappointed.

We stayed for a couple nights here right at the end of December 2016. We were told by the hotel in advance that there was construction taking place during our stay, and we were willing to overlook that fact. I'm thankful to say that we only heard them working for about an hour during an afternoon during the week and nothing during the weekend, so no construction noise impeded our stay. The rooms are nice. They seem to be mostly be corner suites which means they have their own balcony, but also that the room was nice and bright. At the same time, the blackout curtains did the trick to allow us to sleep in until a reasonable hour. The view from our 16th floor balcony was overlooking Robson street, but also provided a really nice view towards the water and mountains. My only complaint during our stay would be the "Aquatic Centre" which although had an adequate sauna and half decent hot tub, the pool was tiny and often filled with kids. But in the end, compared to what other places were charging nearby, I'm happy with what we paid and got in return. The room was everything we needed it to be and was walking distance from Coal Harbour, Gastown, various Vancouver Transit stops, and of course the Robson shopping areas. Recommended!

Excellent hotel. Clean, accommodating, and friendly. Highly recommended for small group meetings.

All around great hotel experience, thanks so much for a pleasant stay! Room was well appointed with updated furnishings, and bed was very comfortable. Fantastic view of English Bay made the stay even more enjoyable. Highly recommended!

Stayed one night at the Blue Horizon before a cruise, and what a find. The hotel was clean, convenient to shopping, restaurants and free shuttle to Capilano Suspension Bridge. The rooms were big and the staff was very friendly and helpful. If ever I find myself back in Vancouver, I will definitely stay here again.

I stayed here for two nights and can't wait to come back to this lovely hotel. I love love love the views of the city while looking out of this corner room. The two walls with windows opens up the room. The floor space is not compromised by this room quality. I thought that the restroom & closet areas were of normal size. I did not have a problem finding any parking spaces during my stay, although they may look limited. There might be a problem for huge vans and trucks fitting into the spaces. The spots were not too far from the hotel lobby, so lugging my luggage up down all around from the car to my room was not an issue. The location is ideal with many shops and dining options a short walk away. I would say that the area was safe enough to stroll along the streets during the evening. I look forward to staying here again the next time I'm in town.

It has been great! Up on the 27th floor with wonderful views! Comfortable bed, a real shower (not a tiny tub and shower), a balcony (large enough for a tripod), and all the other normal amenities. Yes they are doing construction during the day (until the end of March), however if you are out enjoying the city, who cares.... I expect to return when there isn't snow on the ground.

There were clearly bedbugs and when we spoke to the manager they said there would be "an investigation". Their report indicated the box spring was not searched - this is where bedbugs hide during the day! Almost 3 weeks later and we are still scratching. We had to take everything to a laundromat and double wash as soon as we got home, throw out unwashable (leather and suede) items and pay to see a doctor who confirmed these were bedbug bites.

Fabulously convenient location right in the middle of the shopping and restaurant district in the West End. Wonderfully helpful staff and an immaculately clean hotel, gym, and pool. Spacious rooms with excellent views and also very clean. Modern shower and bath, good wifi, and cable TV. What more could you want? Great access to the Translink electric buses outside the door of the hotel. In-house restaurant and great food places all within walking distance.

Stayed at this hotel for the first and last time. Found blood on the sheets in the bed I was sleeping in. Checked myself over head to toe and it was not my blood. Absolutely appalled and disgusted by the lack of cleanliness. The hotel manger had the nerve to suggest, that it was new blood and that because I had stayed there for 4 nights, it must have been from a guest I had if it wasn't from me. I didn't have anyone visit the room. He then said he would take $100 off my bill of $800+. So if you are brave enough to stay here, you'll get a discount if you find someone else's blood in your bed. Fantastic.

We stayed here for a long weekend trip up to Vancouver. It was the first time to Canada for my husband and I - and we poured over different travel tips and reviews of hotels and where to stay before we decided to book at this hotel. For us, the biggest plus was the location of where the hotel was - right on Robson Street - and it was nearby to all the different things/attractions what we wanted to check out. We took a red eye out to YVR and when we got into Canada, it was quite early in the morning. Front desk was very friendly and knowledgeable - and more importantly, they hooked it up as there was a room available for us to check in to early in the morning. My husband really appreciated it as he didn't sleep much on the plane - and we were really tired as we had got on the plane right after finishing work for the day. We took a long power nap and began our trip well rested. Also, throughout the trip, the front desk employees were knowledgeable and quite helpful in helping us plan out our days and which activities to go for. The room itself was a nice size, with a TV, desk, chair, balcony and queen size bed. The bathroom was newly renovated - so it was done up real nice and there were organic amenities for you to use. The only reason why I took off a star, was due to the fact that we were at an end corner room near the stairs and ice machine - and unfortunately any time someone was walking to the stair well or getting ice, we could hear everything right int our room. Minor inconvenience as I'm usually a heavy sleeper, but my husband's a light sleeper and he would wake up each time. The hotel has a restaurant in the lobby - we didn't check it out, but it seemed pretty busy whenever we walked by. There's also a gym and pool rec area in the hotel too which was a nice amenity to see. Overall, we would definitely stay here again when we visit Vancouver. Was in great walking distance to many places - and there's restaurants, bakeries and a supermarket across the street so it was very convenient.

I was visiting the great country of Canadia from Seattle for a one night excursion. The location was fantastic being that it was right smack in the middle of the city. Positives: The rooms were surprisingly spacious with a big screen tv, a desk, a balcony (with an explosion of bird poop that made me not step outside), mediocre beds, nice long closet full length mirrors, soft robes : ) Negatives: Ah here we go... Check in was at 3pm. I arrived with my friend at 3:30 after a grueling day of hiking, ziplining and the normal tourist activities wanting to take a nap and freshen up before dinner (because who like's going to a nice dinner smelling of sweat and Canadian dirt! I don't). The concierge said in a frantic manner that they were really busy and that the room wouldn't be ready for another 30 minutes. After a half hour jaunt around the surroundings of the hotel, we were fully ready for some rest and they still weren't ready! They were making excuses that they were completely booked the night before... maybe have more staff for a busy weekend? They told us to come AGAIN in 30 minutes... GUESS WHAT! We got a key and was able to go to the room!... GUESS WHAT! The maid had just got to the room for cleaning by the time we got up to the 19th floor.GUESS WHAT! We had to leave again and come back in half an hour! We were only using this hotel for one night and they were finally ready 2 and a half hours after their check in time!! I've stayed at Motel 6 and I've stayed at Pebble Beach. i completely understand you get what you pay for. But this kind of service was ridiculous and it wasn't the cheapest hotel around the block.

I have to admit. This place has been a treat since I got here. Now as a traveler from New York City I'm always paranoid about Bed Bugs but from what I've seen this hotel is very clean & has not shown a since sign of them. Once I was comfortable being here my only regret was the fact I didn't get a bigger room with a guest to share it with. The hotel is close enough to English Bay Beach to get a tan with a view. The buses are located all around the hotel so access to the popular areas of Vancouver is easier than I ever expected. The best part to me was the staff. They go out of their way to make your stay pleasant. This one girl named Jordan was very friendly and sweet whenever I needed something. She was kind enough to help me order some Dominos when I had a craving for it. If your planning to save a few bucks and get a tour of the city I would recommend this place. Next time I come to Vancouver I may stay here again but with a bigger room.

This is a great hotel. It's not a luxury hotel or anything but it's by far better than chain hotels. If you're trying to figure out what hotel to stay in, here are some pros and cons about Blue Horizon: PROS: 1. fast check in 2. garage parking 3. fast elevators 4. fast wi-fi (impressively fast!) 5. cleanliness 6. good water pressure 7. all rooms are corner rooms 8. very private 9. located right on Robson 10. free internet 11. every room has a balcony 12. shuttle to Capillano is right in front of hotel CONS: 1. no security in parking garage and warnings of break-ins 2. no room service 3. shampoo/body wash dispensary is not good for hair (bring your own!) 4. 11am checkout For the price, location and cleanliness, my husband and I were very pleased. We will definitely consider this hotel in the future!

We've stayed in this hotel a few times now. LOVE the location - within walking distance to everything downtown. Great shops and restaurants nearby. The views are great. Convenient parking. The staff are always professional and friendly. The rooms are clean. The hot tub and pool are decent. Rooms and facilities are a little out-dated, but it's not that bad at all. To me, the bed isn't the most comfortable, but it's definitely not the worst. One time when we stayed, we were in a room right next to the housekeeping's storage closet. They were opening and closing the door constantly, making a lot of noise. One morning, I went to buy a coffee from the cafe downstairs and he only had small to-go cups for $4. I thought this was weird. After that, I just went to Blendz on the corner. I think they're just trying to do too much in this 'cafe/bar/restaurant/diner'. It gets confusing. Otherwise, it's quiet, reasonably priced, friendly and super convenient. We'll continue staying here whenever we visit Vancouver.

Very nice hotel in a great location with many bars, restaurants and other attractions in walking distance from it. The service you get is kind and helpful but there's no room service so if you want to enjoy breakfast in bed (which we definitely did with the amazing view from our room on the 30st floor) you have to call their restaurant, order and pick it up when It's ready. Overall we had a positive experience, we enjoyed our stay and even extended it for another day. Won't even check other hotels for our next trip to Vancouver.