Ari R.
Yelp
I never complain or yelp negatively, but my experience in this store made my blood boil. When I walked in the first time, I noticed there was something a bit off about the man at the register who I believe to be the owner. Not very friendly or approachable, but I saw some cute cocktail glassware and decided to make a purchase.
Sadly, that evening, the paper bag with the glasses wrapped in tissue paper, lightly tipped over on the dinner table and one of the glasses shattered.
I thought it would be worth a try to go back and see if they could accommodate with a solution as the glasses had not even been unwrapped yet.
I went back, and the same man was there. He was extremely hostile when I asked if he could help me out in any way. When I mentioned that the glasses were only wrapped in tissue paper, he became very defensive and suggested that I was blaming him for the accident.
"It's my fault," he yelled. He very childishly huffed and puffed through the store as he grabbed me a new glass and some bubble wrap. As he handed back the bag, he very rudely said, "don't blame me if you're not careful and it breaks again."
Although I don't think it was his fault, I don't imagine the glass would have broken if it had been well wrapped the first time around.
To have a grown man yell at me, a young women in my 20s, felt extremely scary, disrespectful, and and sad that this is a world where men think they can speak to women so harshly.
Don't recommend visiting if you are looking for a pleasant customer experience.