Bob W Munich Old Town

Rooms are great and modern. Accessing the building and the rooms was virtual, but very easy. There is no staff on site but we didnt mind. My only recommendation would be more of a laundry service to be provided but I know this is supposed to be a no frills type of stay. We enjoyed the walkability of the location but that it was just outside the main city area. Very close to a train station to access the airport and other parts of the city.

Great location in downtown Munich - walking distance to lots of shops and restaurants. Rooms were clean and modern, as was the bathroom. Only hotel we’ve stayed at during our two week Europe trip with hair conditioner! Loved the free tote though I know that feature is changing. Parking garage across the street was very convenient once we figured out to pay in the gas station! For a front desk-less hotel, was pleasantly surprised by the service and communication via WhatsApp before/during/after our stay!

Small but clean and nice enough rooms. Everything (including opening your room door) is through a webpage. There is no reception desk. Communication with staff is through WhatsApp. This was fine for me but if you prefer good old in person communication when staying at hotels this place may not be for you. Location wise this hotel is great. Walking distance to public transport, Marienplatz and the Deutches Museum.

There’s no lobby/front desk and the company can’t do anything to help you if you have a problem or situation. they told us they was a luggage room but it was full when we arrived and had to wait with our suitcases in the lobby for 3 hours. also, the shower didn’t work properly

Only perk of this hotel is location: it’s a two minute walk from Isartor station. The room was teeny tiny, and we paid extra to have a courtyard view and this got us put on the first floor with entry via door to the courtyard, which didn’t feel super safe. The door to the courtyard was also coming off of its hinges, so when opened, it almost falls. There’s no receptionist, and no human in sight who works here. We had a tv with no remote, and when we tried to call the help number, no one answered or called us back. Would’ve been nice to have a receptionist who could’ve helped us with this (or a remote in the room… we looked literally everywhere which wasn’t hard because the room was two feet by two feet). There’s also no room service.

Good location and modern room. Fantastic breakfast but please inform of the maximum price included in the booking. Security issues should be improved: 24h chat is ok but connected from Berlin. We had a serious problem and they couldn't call Munich police because the assistant isn't based in Munich.

Highly recommended — clean, great value for money, and in an excellent location, only 4–5 minutes’ walk from Marienplatz. A perfect spot for exploring Munich on foot, with everything close by. Great overall experience and definitely worth it.

Extremely clean, very comfortable bed, and close to Marienplatz, and right beside Isartor station. The staff were very helpful and kind, allowing to leave our luggage for a couple of hours while we sorted our train. Excellent.