Marla P.
Google
I ordered dinner for my family on 1/4/26. We ordered 2 pork chop dinners, a beef ragu pasta, and 2 soups. The order was a disaster from the start with items being left out of the order which required a second trip to the restaurant to remedy their mistakes. In addition, although carbonara pasta was on the menu, the restaurant stated they could not create it because they did not have cream.
The pork chops in both dinner orders well were severely overcooked, and the pasta meal had been microwaved to the point where the noodles were a pile of mush. I suggested my daughter contact the restaurant and request replacement meals. However, she was reluctant to do so and because I was actually paying for dinner, I decided to contact the restaurant manager the following morning and requested that the restaurant replace all three meals with meals that were eatable. I spoke to restaurant manager, Alyssa who stated that she also spoke with the general manager, and they reported that since the incident happened 14 hours earlier, they would not be able to accommodate my request. I told the manager that this was unacceptable, And the fact that they were reluctant to make right on a situation that was at their fault was a lack of integrity on the restaurants part. The fact that I had to initiate a complaint is onerous in and of itself. Secondly, the fact that the manager used a 14 hour delay as justification for not replacing meals that were badly cooked by his restaurant is shameful. They were reluctant to take any responsibility for meals that were badly cooked and presented as entrées by their restaurant. Therefore, I advise anyone considering to have dinner at this restaurant pay strict attention to the number of “1” star reviews that this restaurant has and if I could give them a dozen zero reviews, I would. Businesses that lack integrity need to be held accountable. I am asking everyone who experiences shabby food at this restaurant to please leave a one star reviewS so that other patrons do not waste their time going to a restaurant that apparently can cook only pizza.