Amber S.
Google
An Honest Review -Solid Business Stay, great customer service
The executive lounge is excellent and genuinely rivals the food of the JW Bogotá lounge. It’s one of the stronger features of this property. The rooms are adequate and comfortable, and if you receive an upgrade, the experience improves significantly. The gym is small but functional and sufficient for a business stay.
The only issue I encountered was with the spa however the manager listened to my feedback and made the necessary changes and offered a better experience. Rosie was a great masseuse who customized to my requested pressure and focus areas.
For the Marriott brand, this is one of the top hotels. I would stay at this hotel again.