Tilandia
Google
I visit this café quite often and genuinely enjoy it. The food and coffee are consistently excellent. On this visit, I ordered a toast for the first time and honestly one of the best café toasts I have ever had. I enjoyed it so much that I even recommended it to another customer sitting nearby, who was deciding what to order.
Unfortunately, the experience was significantly overshadowed by the service. The waitress was extremely rude at the time of payment. She did not say much, but her attitude, facial expressions, and overall demeanor were cold, annoyed, and dismissive. What made the situation even harder was the feeling that my difficulty with the language may have been a reason for the irritation, which left me feeling worse as I left.
This was especially disappointing because I was in a great mood and eager to compliment the food. I have worked in cafés all my life and I understand that staff can have difficult days. I am also very critical of rating systems and never leave reviews. However, when a customer is treated in a way that feels disrespectful, it deserves to be mentioned.