Bolton Hotel

Comfortable, clean and quiet. Has great service including decent room service. Prices are reasonable and food was surprisingly good. Bed was comfortable and shower good. Location is handy and easy to use public transport or head up to the gardens. Excellent stay.

Premium experience at reasonable prices. Bolton has friendly and helpful staff in all areas from front desk, housekeeping to the restaurant. Facilities justify the high star ranking from the pool and fitness area to the size of the rooms. Will stay there again.

We were in NZ for 44 days and stayed at 20 accommodation sites. This was the best in location, amenities and most of all, service. The manager, Gary, was not only efficient and professional, he was warm, funny (I think it was to relieve us of our travel stress) and observant. He would notice that we needed help without us asking, and he offered excellent advice on a variety of topics. The night manager, Nona, was also genial and a problem-solver. We had been in NZ almost three weeks by this time and had many issues with the itinerary prepared for us by our local travel agent. It was the Bolton Hotel staff who eased our concern that we might not have a positive experience in NZ.||We stayed in a classic suite with breakfast and valet parking. The suite was large and had a great view. It also had a combination washer-dryer which was quite unusual in a hotel and a very desirable amenity. Breakfasts were buffet style with lots of choices. The hotel also offered a complimentary one-way cable car ride – a nice gesture that made us feel welcomed. If you plan to visit Wellington, stay at the Bolton Hotel Wellington.

Fantastic experience! Sparkling clean, lovely view, fully functional and equipped kitchen and washer-dryer, excellent fitness room, great minibar, robes/slippers/ drying rack/etc provided.|Location was perfect, within walking distance of CBD, lots of excellent food places, the Beehive and one of the University campuses.||The only downside I can think of is that the TVs do not connect to the internet so there is no streaming.||Otherwise it was pretty much perfect.

Stayed here while in Wellington for a meeting. The location is great! I had a 5 minute walk to the meeting venue and very easy access to shops, restaurants and the waterfront. The hotel itself was very clean and comfy, with a free gym/lap pool/sauna. The staff were also fantastic and went out of their way to help guests. Highly recommend!

Location was fantastic, not being too far away from the CBD. The room itself was great, given we stayed for a week long stay, we were provided with an oven that also grilled, a dishwasher, sink, cutlery and crockery. The kitchen condiments were replaced daily, as were the bathroom essentials. The cleaning staff did an amazing job. Given we have a young son, it easily got untidy, but each day when we got back to the room, it had all been reset - I truly appreciate how hard they work (it's not easy). The valet staff and front desk were very friendly, even bringing down our car without us asking, as they knew what time we were leaving the next day. All in all, given this was our first trip to New Zealand/Wellington, I would highly recommend staying at the Bolton Hotel.

Basically 2 turns off the express way, so really easy to navigate to. Great location, lovely rooms. Free use of the gym / lap pool / sauna was appreciated after a week on the bike. Super comfy bed. Quiet area after dark.

I have just had the best breakfast of my life at the Artisan, Bolton Hotel! The food was varied with a broad selection and they easily catered to my specific dietary needs upon request. The service was absolutely unbelievable!! The restaurant was nearly full but still my specific needs were accommodated almost instantly! I’ve never seen anything like it. Highly recommend the Artisan at the Bolton Hotel.

This review is for the deluxe high tea only. We started with a selection of whole leaf teas from TWG (Singapore), supposedly only sold only to five star hotels. I selected their signature 1837 Black Tea while my partner tried the Royal Darjeeling and later their South African red tea, Eternal Summer. All of our choices were whole leaf teas with distinctive and complex aromas and taste. We each had a glass of Allan Scott's Cecelia Brut, with fine bubbles, from New Zealand's Marlborough region. On the three tiered tray were savory items including a cheese and bacon scone with an avocado spread, a ham and cheese sandwich and a sausage in a puff pastry. All of the sweets other than the tiramisu were chocolate items. A fruit tart or a scone would have been appreciated. We enjoyed lovely service by a friendly local who was quite engaging and educational about the extensive tea selections available.

We had a nice, clean, spacious room for our brief stay here. The in-room iPad Mini was a surprising, useful touch, and the kitchenette -- complete with pots, pans, and dishes -- would have been of use during a longer stay. The staff members we dealt with were excellent and very helpful. Most importantly for us, we had a combination washer/dryer in our room! This was wonderful, although it was smaller and _much_ slower than was useful. (We really couldn't get it to dry anything. But still, we had a fighting chance to wash at least some of our clothes!)

I work for a mega hospitality hotel chain so I know big. We have policies and processes to homogenize the stay because consistency is our service byword. So although we gain global brand supremacy we do lose our soul. And this is where a local player such as Bolton comes in. With a professional accommodating staff you don't need local friends. Every service or dining suggestion was spot on. We upgraded to a clean and comfortable apartment suite. Just a few NZ$ more than coach class and double the space and amenities. Small sitting and dining area plus a 2 burner stove with pots, pans and crockery. Even a combi-washer/dryer if you are on a extended trip. 4 fixture bathroom so you can choose shower or soak. Silky smooth bed linens and black out curtains that work. So all is well in your temporary living space Location is close to everything. Wellington is not a large town. You can get to all the in city stuff within a 15-30 minute walk. Loads of great restaurants and museums to fill your day. Take a tour or two and hit Mt. Victoria if the weather is clear and you will rewarded with a 350 degree panorama of Wellington. Bolton is well worth your choice as an accommodation. Forget the big box and stay with some "friends!"

1 We booked 14th floor but when we arrived only 13th was available,which is acceptable 2 When we got to the room, we are so disappointed by their bad ventilation system and a building shaded us from views But what made me to rate one star is their VERY unprofessional service. When I finished checking out, they did not find my card was declined at the spot. They said thank you and goodbye. After that I went abroad. A month later, their manager sent me an email said they gonna took their video of me to the police because my card was declined and they called me but I did not answer. I was so shocked they offended and insulted me like that! I feel so disgusted on both their stupid stuff and also their backward system.

The Bolton is a very nice hotel, and is in walking distance to all that Wellington has to offer. 100 meters from the botanical gardens, 100 meters from the beehive, and 10 minutes from just about everything else. Rooms are plush, spacious, and inviting. The lobby and the rooms each have free wifi. The gym is decent, and there's a small lap pool, sauna, and jacuzzi in the same room as the gym. The only reason I give three stars and not five is because of the front desk receptionists. Not all of them, but a fair amount, are cold and unwelcoming. As the first people customers see, I think they should be especially welcoming, and in this regard they fell short.

Nice hotel. Don't expect a 5 star, but it's comfortable.

Very nice hotel in Wellington. They are within walking distance to Cuba Street, Te Papa etc. but it's a longer and stressful walk than we expected. We found our rooms clean and tidy and with a very nice deluxe king size bed. Nicely furnished and the hotel has good atmosphere and design. Service: Parking is 30 NZ dollars and vallet parking. Seems to be reasonable as parking space in Wellington down town is rare and generally quite expensive. In Germany parking in a hotel's garage is up to 20€ as well. I would definitely come here again and recommend this hotel.

Excellent staff, comfy rooms (especially the snuggly throw on the bed), free wifis, and a strong menu at the Artisan Restaurant. Good location just downhill from the Botanic Gardens (the hill is pretty steep but) and a quick walk to the CBD.

How am I supposed to live without you, Bolton hotel? You are my soul provider. And after a 3 hour ferry ride from the south island, truer words could not have been crooned by Michael himself after sinking into the simple comfort and convenience of the Bolton. While there was nothing extravagant about this business hotel (outside of the Kiwi-themed bed throw blankets, which were out of this world and equally suitable for snuggling next to a fire and going on a bear hunt) it certainly had everything we needed from the necessary (fast, free wifi) to the plush (great bath products and a deep tub). It was one of those "hey, they thought of everything" hotels that makes staying feel more like coming home than entering a soulless stuffy box. I'd absolutely stay again. The staff, the price, the location, and the overall ease from online reso to check-out made it a very positive experience.

I stayed here for 2 weeks and really enjoyed my visit. Is it the Intercontinental no it's not but it's still a nice hotel with nice staff. The breakfast in the morning is good, not a ton of stuff to pick from but good. Located right by the Beehive, reasonable walk to Cuba street. I would stay here again.

I was there 5 years ago when the hotel was new. Back in then it was so nice and cool. I went back again last week. They are still the same. They need to re new lots of things. The carpets need to be changed. The room style and so on. Its a clean hotel and staffs are so helpful.

Stayed at this hotel before our ferry ride to the South Island. It's not in the city center - a little off the beaten path but a 10 - 15 minute walk to a big shopping district and restaurants. The rooms were also roomy and so was the bathroom. Also had a nice sitting area in front of the TV. Only trouble we had was getting on the wifi at first but that cleared up. Staff was nice and welcoming. They have a valet or right next store there is an additional self park lot if you are driving. Seems like more of business hotel as you are close to the parliament buildings but that didn't have an impact on how we felt about our stay. If walking around town it's on a level above the main street and up a steeper hill.

I have stayed here for business trips since 2012. Rooms are spacious. Staff is very friendly. The Artisan restaurant has excellent food. The lamb rump is wonderful! My one recommendation is that the hotel partner with a local gym, as their fitness center is tiny.

Very roomy accommodations with a living room/dining room, small kitchenette, mini washer/dryer, and a LARGE bathroom, as well as a comfortable bed were welcome after a week of traveling. Friendly staff, a tasty breakfast, and a quiet night's sleep.