Bona Fide Masks

I've been a loyal customer of Bona Fide Masks for a while now, and they consistently deliver exactly what I need. The masks themselves are of good quality, well-made, and very comfortable to wear for extended periods. I specifically use them during travel, in crowds, and in-transit, and they have been quite effective in helping me prevent illness. What truly sets Bona Fide Masks apart, however, is their incredible customer service. I recently had a minor issue tracking down an order, and their team was amazing. The response was top notch and speedy—they were so helpful at resolving my issue quickly and with genuine care. It’s so refreshing to find a company that stands firmly behind its products and its customers. I highly recommend Bona Fide Masks for anyone looking for reliable, effective protection and a company that truly values its customers.

I have been buying Bonafide masks since soon after the pandemic started and they have consistently sent me high-quality, excellent masks -- and I have yet to get Covid because of wearing them. The company has also been fantastic to deal with. When I accidentally ordered the wrong thing and sent an email, the owner of the company himself answered within minutes and made sure his staff promptly sent my corrected order. I highly recommend Bonafide masks and am so happy I found them! They are an example of what every company should be like.

I’ve been ordering KN95 masks from Bona Fide since 2020. Their easy to use website offers many mask types & colors, plus more. Delivery is quick & the quality top notch. The customer service is friendly, helpful & accommodating. I had an opportunity to speak w/ Bill, the owner, & found him friendly, caring & professional. This is a great company!

This is a great company- we order the K95 masks, they are comfortable and come in different colors. The best part though, is the customer service- the owner is so helpful and responsive, and treats you like a family member- if only all businesses were run this way! I am grateful to have learned about Bona Fide and have referred many people to them.

Terrific customer service! After ordering the small/children's size masks (and finding that I finally have masks that fit my face comfortable) I went back to order more in my preferred colors. I received 2 black packs, instead of the one black and one purple I ordered. I wrote a friendly letter back to the owner wondering why I didn't get the purple (my fave color), thinking maybe they were out of stock, or it was a just mistake, and the owner immediately asked them to send me some, free of charge. The shipping has been super fast (I don't live far away, but still) and as this is a family-run business, you get better service than that big corporate website that sells everything. Buy local! Buy from small businesses!

When Covid struck in 2020 I ordered KN95 masks from Bona Fide Masks. The quality was very good and the customer service was great. Since then Bona Fide has been my one and only go-to place for masks.

I have been buying my KN95 masks from Bona Fide since the early beginnings of the Covid pandemic. I have always been impressed with the quality of their masks, the affordable pricing and the quick turnaround on my orders. My latest purchase was apparently delivered to somewhere other than my address so I didn’t receive the order. I contacted Bona Fide and they immediately sent out a replacement order. I received it two days after my contact. I greatly appreciate their excellent customer service and I highly recommend them for your mask purchases.

Have been ordering since 2021 and never ever disappointed. Excellent products, fair prices, and fast delivery. As a chronically ill person with a weak immune system, I'm glad to have their Excellent products available !!! I love all of the fun colors the masks come in too.