Bonchon Waterford Lakes

When this place first opened it was really good, but I’m not sure if the owner is really present to see how the business is ran. I’ve been here multiple times to be let down just to give this place another chance and I guess today just did it over the top for me. Just a couple things I experienced when I wanted to give Bonchon another chance— -If you are calling in to place an order around 6pm, expect your call not to be taken. -I understand it’s summer time and AC usually breaks down. At least have some fans for your customers that are dining in because me sitting at the bar just waiting for my food I started sweating. -If you are understaffed, or your employees are overworked.. you can tell. Walked in, one waitress frantically getting to go orders ready and serving another table. I was ordering on the kiosk and didn’t need assistance but I made the first gesture and said “Hello how are you?” Of course not a simple welcome in or let me know if you need anything, just kept on walking. I could tell she was stressed. -And lastly, the small wings are fine. But if you order the large drumsticks, it’s the luck of the draw which chicken they cut into to check if the chicken is done because 3/4 of my drumsticks were RAW. I was going to feed some to my kids but after seeing that, it made me nervous feeding my kids anything from this order. Im usually not this critical but if you’re not going to listen to your customers, whats another review saying the same thing going to change?

First & last time at this restaurant. They were out of a couple items. There's no service. There is a kiosk for you to order at, and then one server brings the food out to you to go style. I ordered the pot stickers in the photo, came with no silver ware. I could get more pot sticker at a better price & quality at the sushi place next door.

They claim "double fried" but there was hardly any breading on the wings or strips at all. The strips were thin and tough. When done right, Korean fried chicken is awesome. Not here though. Go to the location near the airport. Food was great there when I went. Also, this place was hot and muggy. Air conditioning was set too high.

I don't know what happened to this shop but the food authenticity went downhill to the point where your home cooked frozen food will taste better than this. The fries portion was like someone ate a bunch then they bring you the leftovers ,takoyaki looks like it was scorched earth balls and the chicken strips weren't even crispy. Whoever the owner is please get back your original chefs. I can't imagine this shop will be open for long with this decline in quality.

Expectations vs reality. I spent 14$ on a chicken sandwich, which with the proportions is more of a coleslaw sandwich. Shrinkflation? Or just nonexistent quality control? This isn’t even at rush hour, this is 5 customers in restaurant quality. While wings may be Bonchon’s speciality- it’s really not that hard. If you want good korean fried chicken for wings or sandwiches, go to Chi-Kin on Mills. They will give you 5x the chicken for the same price. Unacceptable

Chicken kitsu was really good. The wings were good and service was. Udon soup was also good and spicy. The fried rice was very good and was very spicy. The dessert was delicious!

The service was great 😊 Chris was very attentive and great. Wings I give a 5 the outside of the chicken was very crispy and good the inside of the wing was bland… rice was mushy veggies good.. potstickers 9/10 they were great and coleslaw was delicious.

First time to this location, and still a happy customer. Service started off a little slow due to the restaurant bring a little full. It looked like one guy was a server, and the other guy was a bartender. The server was doing his best, but the bartender jumped him to give him a hand, and things flowed just fine. The food came out hot, fresh, and tasted great. All and all it was a good dinner experience to make me return again anytime. If you have never tried the place then make sure you give it a try, and get the wings...

Bonchon is a place that I revisit from time to time. It's always delicious and has one of the best korean fried chicken I've had in Orlando. This review is for the Waterford Lakes location. Anyone who's been to the area knows that parking is typically very easy since it's in a large plaza. The entrance is a little hidden in a corner so I won't blame you if you miss it. On the inside, it's relatively clean, well organized, and it doesn't get overly crowded. Lastly, the bathrooms are a little far as you have to walk way towards the back. The last server I had was very nice and patient while she waited for us to order our food. She made sure we were happy and always had our water glasses filled. I ordered the bibimbap and a combo fried chicken with korean bbq to share. The bibimbap was very flavorful and filling with enough rice and vegetables to leave me satisfied. And finally, the highlight - the fried chicken. They were large pieces and remained crunchy and juicy for the entirety of the meal. The korean bbq is my favorite flavor, but I hear the garlic soy is also really good. Overall, I always recommend this place when people come to town and I always hear good reviews for it. I see myself going back several more times in the future.

Korean fried chicken is the best!!! Used to get it in NYC all the time and this is just as good Whatever flavor you choose is delicious I prefer the original The spicy is pretty damn spicy so just be careful - it really has a kick

5 star- just got service and promptness. I casually walked into the restaurant and decided to dine-in. Super quiet. Friday afternoon, a little after 12:30pm. 6 patrons jn the restaurant including me. Ordered the lunch special. Mixed small: 4 wings and 2 drums in soy garlic. Soy garlic taste different from Cali. I get it's not Cali. But just tasted differed. I could've used a little bit more sauce on the chicken. Some parts of the chicken was dry so the sauce could've helped. Service was good. He was attentive and refilled drinks without being asked. Checked on me frequently. Food came out quick. Maybe within 10 mins of me ordering. It was great. We were surprised. I would give the place 4 stars but honestly, nothing really went "wrong" per se. just the chicken maybe needed more sauce. I guess I expected more. Not sure. But overall, will eat here again. In a huge plaza with plenty of parking and lots of other restaurants and shops.

So today (January 1, 2024), I finally tried the Bonchon location that is located in the Waterford Towers shopping plaza. I have been trying to decide the rating that I would give it and I kept trying to justify giving it three stars, but after all was said and done, I could at best only give it two stars. So, like all the best stories, let's start at the beginning. I tried to call in a takeout order and was told that they did not take takeout orders over the phone. I had to do it online through their website or through Doordash (or maybe it was Ubereats). Anyway, not a huge deal, but still an inconvenience for those who want to do it the "old-school" way. Anyway, I drove over to Bonchon and went in and I will say that it had a cool enough vibe to the place. I could not help but notice the sign saying that they do not accept cash payments. So, you are forced to pay with a credit card or probably via the various cash app ways. Whatever happened to legal tender? What about people who either do not have credit cards or choose not to use then? Anyway, I have and use my credit cards, so fir me, it was not a big deal. I did have to stand at the counter for a few minutes though there was only one person at the counter. When the young man came to assist me, he was friendly enough. I ordered a bibimbap, pork potstickers, popcorn shrimp and since I never had Korean fried chicken and they had a special of $1.50 a piece of either their wings or their straps, I wanted to order a few pieces. I was told that the minimum order was eight pieces. I tried ordering four wings and four straps and was told that they had to be the same. Also, a normal order is ten pieces and you saved two dollars and some change and got two pieces less. Not really much of a deal. They were also out of the popcorn shrimp, so I went with the eight piece "special" that really was not much of a special. Anyway, the food came out in about fifteen or twenty minutes and I headed home with my takeout order. The prices here are higher than what they should be and honestly, the food did not justify the price. I almost went with the bulgogi, but they were calling it USDA Select on their menu. USDA Select is the lowest USDA grade, so I went with chicken. The bibimbap was a poor version and was a small portion for the price point (around thirteen or fourteen dollars). The potstickers were also priced at about twelve or thirteen dollars and were not the best. Even the Korean fried chicken, which is supposed to be their specialty, seemed lacking. I thought Korean fried chicken was supposed to be crunchy. This was sticky with the sauce, but had no crunch and was overcooked. I honestly cannot see myself returning here. Again, I had giving a two star review, but could not even begin to justify giving it a three star and as I wrote it, I started wondering if I should give it one star. It was quite a disappointment in terms of a meal. I will keep it at two stars as the man working here was friendly and the place had a cool enough vibe. So, two stars and the only thing that I would recommend is going somewhere else for your meal.

On my 3rd visit I finally got the wings! lol, I had the 8 piece mixed. The gochujang wings are pretty spicy! No full head sweat but very tasty. The sweet soy wings balance it out. Perfect combo. I've had the radish kimchi and I love it. Another great side to balance some heat. Their rice is meh unfortunately. If I only got their wings I'd give it 5 stars. But the first 2 times I got their bibimbop. It's unfortunately not good hence the 1 star slip. Moral of the story, stick to the chicken!

I love this place! The fried rice and wings are my favorite. The fried rice doesn't taste greasy and tastes amazing! I door dashed for the first time from them, I got chicken sliders and octopus dumplings. I was a bit disappointed considering the price and the fact that the sliders were mostly loaded with coleslaw, and one tiny chicken tender (which is not what the menu picture shows!) But on the bright side, the dumplings were pretty delicious! Ambiance and service are overall good!

First time overload! We came here with just a few of us and couldn't help ourselves! This was just my order and a few sides and I didn't even post everything! The food here is great! If you love Asian friend children, you will be happy! It doesn't matter which way you go, bone in or boneless, it's all good! All the sides are Korean inspired and my favorite side of all of them is the japchae, Korean noodles and the bulgogi and fries. Trust me! Anyway, I was disappointed with the Kimchee, it was not fresh, tasted like it sat in the fridge for a long time. Anywho, you will love it! Pretty cool place for families with large to small tables, you can bring your entire family!

So we finally tried the Korean bbq in Waterford lakes and I was pleasantly surprised. The kfc was super crispy and the soy garlic sauce was the icing on the cake. The prices were a bit high compared to other kfc spots, but again the chicken was worth it. I also tried the beef bulgogi. It was decent, I've definitely had better. The service was great but the food took a while to come out. Doesn't seem like they have enough staff, especially in the evenings. The pickled radish was pretty good as well. It was a great refresher for the bbq sauce. I've gone back a few times since our initial visit but stuck with ordering just the Korean fried chicken. They also didn't have enough sides to choose from. They have a good concept but still need a bit of direction and tweaking.

Full disclosure: I eat here all pretty regularly, but almost always get take out. The Korean BBQ chicken here is superb. The boneless wings are not quite as good as the regular wings. The regular wings however are amazing. They have a truly satisfying crunchy crispness and the chicken always stays wonderfully tender. I've tried several of the other main courses and appetizers, and I've never been disappointed. That being said, the Korean BBQ chicken is really the main attraction here. Also worth noting: the chicken generally doesn't reheat very well unless you put it in an air fryer, so plan accordingly! The ambiance here is alright; it's very much a no-frills kind of place that's focused on the food more than the visual aspects. I've also always had good interactions with the staff here. I've seen some unpleasant reviews about the staff on here, but I've never experienced poor service or interactions with the staff. I also saw that there was a bad review posted with pictures from the Korean BBQ place 2-3 doors down from BonChon, so I figured that's worth noting as well. TL;DR: excellent KBBQ chicken here if that's what you're looking for!

I ordered 20 piece chicken strips, and the size of the strips was significantly smaller than it was the last time I got it. It looked to be the size of nuggets not strips. I will not be buying from Bonchon anymore unless the size portions go back to what they were or the price is drastically reduced. The chicken strip was the size of the 2 ounce sauce on the side ridiculous overpriced.

I was greeted by a darling young lady from behind the bar who has the biggest most beautiful smile. Her energy was amazing. I ordered the 20 PC wings half and half with confidence that it would be as good as the Jacksonville location....BOY was I wrong. I'm sorry to the bartender, but the food is trash. SHE was the only highlight of this trip. I would love to get my $42 back because this Home fried rice isn't good either. I hope this is just one bad meal. Give it a shot if you'd like, but sit in and eat instead of taking it to go. Not saying it'll be better because I don't know...

Top 5 wings in Orlando for sure!!! The wings were so CRISPY and everything came out so good. Our server was great and explained everything very well. I'll definitely be back to try some different dishes, and get more wings!

Forget about eating at this place. The food is just terrible. It's not even close to being Korean or fusion. This Bonchon location doesn't live up to its good reputation at all. There's nothing worth spending your money on here. We tried the Ttokbokki and Korean BBQ wings, and they tasted like something a third grader would cook up. It's a complete disappointment.

So we were out shopping around Black Friday, and we didn't have time to prepare a meal at home, so we had to try and find something good to eat in the Waterford area. This place had been on our radar for a few years, actually, but we just never made it in. Well, this was our night. We wander in, get seated, and get started. So we order a couple of starters. Shrimp Shumai (Steamed or fried shrimp dumplings drizzled with honey dijon dressing). Very good! We got them fried, per our server's recommendation. There weren't huge pieces of shrimp, but the flavor was perfuse throughout the dumpling. Not too oily. I was a fan. Takoyaki (Fried octopus dumplings drizzled with Japanese mayonnaise, katsu sauce and sprinkled with bonito flakes). This was super interesting. The fritter itself was lovely, with huge chunks of meat in there, and they weren't too chewy. The Japanese mayo just goes good on Everything. And the bonito flakes added a fun texture. Ok, enough fluff. Onto the main event. The Korean Fried Chicken wings (Served with a complimentary side of pickled radish or coleslaw). We got the Half & Half Combo (wings and drums). So we got both flavors, Soy Garlic & Spicy. Yelp, I gotta tell you, I found the best chicken wings in Orlando. I know there are great wing joints out there, but they are not as good as these wings were. These huge, juicy wings were as crispy as crispy could be. And they were sauced so perfectly. Not too little, not too much. Of course, some of the people reading this might think that any of the spicy sauce might be too much. It wasn't ridiculously spicy, but it lingered. The radish helped cool things down a bit. But seriously, I don't think I've been anywhere better for wings. Go check this place out.

My second time ordering here in a while. The last time I ate was at least a year or 2 ago but was craving chicken and remembered it was decent, so why not? We got half garlic half spicy boneless wings, buldak, takoyaki, and fries. The wings flavor was pretty good, but wish there was more sauce! I'm a wing stop kinda person and love how there's always ample sauce. Here it was just lightly coated and not anything special. The breading was thin which I enjoy, but the chicken could've been a little juicier. Granted, it is boneless so it's not as fatty but yeah not my fav! The takoyaki was good as a side but the fries were not pleasing either. I don't expect delivery food to be perfectly crispy but they weren't super flavorful and the seasoned ones were $7 :0000 As for the buldak, I looked forward to it since the menu said it included rice cakes to satisfy my craving, but there were none to be found! ): the flavor is pretty good and I like the little chicken bites in there. It's also not that spicy which is a little disappointing. But I def wouldn't have ordered it had I known there would be no rice cakes ): Overall it's good if you're craving Korean food in Ucf area but I'd much rather drive a bit for something a little better !!

Visit with my daughter who was excited to try. I'm not overly experienced in Korean food (big in to Thai and Vietnamese), but was in for the try. The menu isn't vast, but was ok. I ordered the SOY GARLIC BONELESS WINGS and she ordered TTEOKBOKKI. The wings were nicely cooked (maybe a tad overdone which added to the dryness), but didn't have as much flavor as I was hoping. I asked for their Korean spicey sauce and their spicey mayo for dipping to hopefully add some zip. The spicy sauce is WAY spicey but mixing it with the spicey mayo worked for me. The Tteokbokki, while she found it interesting, was just too spicy, but she tried. Overall, she found it interesting, but couldn't eat it. While it was an interesting visit, we probably won't return. . . just not our thing.

Great food and really great service. We loved everything. Spicy means spicy but it was all delicious. The octopus dumplings were unique and tasty. The bulgogi tacos were great. Their signature chicken was great and the fries were very flavorful. All was great.

Udon soup delish!! Service good but not a busy time. We also ordered wings, delicious wings, and fried rice and we've got the dessert the curly cube dessert that was super good.

I am visiting my mom from out of town, and was excited that a Bonchon is nearby! Unfortunately, it's not one of the better ones. I ordered for pick up, and when we arrived nothing was started even though we ordered it about an hour prior. We had boneless chicken tenders (soy garlic and bulgogi sauces), fried rice with steak, coleslaw, shrimp shumai and pork dumplings with bulgogi sauce. The food was different temperatures when we got home- it seemed like the tenders were sitting for a bit, and were already starting to get mushy. The rest of the items were still really hot which was great (it was just a 5 minute drive). The pork dumplings were by far the best! The shrimp shumai was okay, the coleslaw was good, the fried rice was delicious but the pieces of meat were so tiny we thought they were mushrooms, and the tenders disappointing because they had no crunch, though they tasted good. I'm not sure I'd return to this location. If so, I'd eat in.

Pretty great Korean Tacos! Happy with the service and the restaurant environment. Would come again!

food's ok. Awful service. I ordered pork buns, thats it. Took FOREVER. The place was maybe 25% full at best. Main worker was having a protracted conversation with one table. I asked the secondary employee to please check and my order was back there, probably for a while. No one should wait so long for pork buns in an empty place when the person is distracted

Despite making it perfectly clear that I have an allergy to sesame seeds and specifying NO SESAME SEEDS when I ordered. My food was covered in more sesame seeds than I think I've ever seen in my entire life. Won't return because I choose life.

PROTIP - Follow Bonchon on Facebook. They'll give you some awesome offers from time to time. Bonchon has some really good Korean fried chicken! That said, it's their prices that keep me from coming back. I'll only come here if I have some kind of discount. This time it was a free order of chicken strips with the purchase of another entrée. The chicken strips were tough, frankly. The flavor was good, but it was hard to get past the toughness. the wings were amazing. We got half soy garlic and half spicy. Let me warn you: the spicy is a slow burn that will get you in the end. Figuratively, that is. Maybe literally too. Your mileage may vary. A nice surprise was the cole slaw. It was very good! I'll be sure to have that as my side from now on. The pickled radish had a mouthwash-like aftertaste. It didn't kick in until late. I'll be avoiding that for sure. We also tried a side order of bulgogi. the flavor was good, but it was cut up like pieces of ground beef. Probably better as an entrée. We'll definitely be back next time we get a good deal!

I hate this shop. I got the worst dine-in experience in here. I have a dog small so we were sitting at one of the tables outside. Took 20' for someone to come to take order. Another 5' for water. I even gotta wipe the table myself. The shop was slow at the time because I see nobody inside. We ordered a japchae & wings. It took like 15' for japchae & another 10' for wings. We suppose to have them on our table at the same time. It wasn't right. Staff was slow & sleepy. I still left tip on the table because i hate not tipping, but this is extremely bad attitude.

Unfortunately I left pretty underwhelmed. The restaurant smelled when I entered, and the table I sat at outdoors was dirty and clearly hadn't been wiped down in a while. The chicken wasn't very tender and I found that the it was very lightly sauced. The flavor of the soy and spicy sauces were good, though. The rice tasted a week old, the kimchi was not flavorful, and the pickled radish did not taste fresh. Overall, I would not return. I have had much better Korean food at this price point!

Meh. Food is alright, but unfortunately, the place seems consistently understaffed. Every now and then, I get a craving for that yummy, saucey fried chicken the chain is known for (bulgogi fried rice and seasoned fries are okay too). If I'm dining in, the service is mediocre, if it's takeout, the order is rarely ready at the specified pickup time, and curbside is a pipe dream. Nobody is walking food out to you. Not a huge inconvenience to most, BUT if you've got little babies in the car you can't leave and don't want to lug 'em in just to grab a bag.... or you're disabled, it's a huge turn-off. I really hope staffing will improve. In the future, I'll stick with doordash so it's brought right to me without the hassle.

Ordered takoyaki to-go for 7.99 and they forgot the sauce, cabbage, and fish flakes. Very disappointing.

I recieved a BOGO free small chicken plate coupon and decided to use it today. The restaurant is in a plaza in between two other restaurants and has a cute modern look inside. I really liked the thick wooden tables and the cute private/non-private room there. It's a glass area that's blocked off with a table that seats 6 people. That would be cool for a small party celebrating something special. Our waitress was a very nice and soft spoken young lady. She answered all of our questions, let us know the most popular dishes on the menu and was pretty attentive. Now the chicken was super flavorful and the portions were huge. My boyfriend and I both got the small chicken strips in Soy Garlic and they came with 10 large tenders each. I ate 2 and felt full, where my boyfriend was good with 4. Honestly, 2 people could eat off of one smallborder and be satisfied. We didn't know how big the portions would be so we also got the Kimchi Bacon Fried Rice to split. I wasn't a huge fan of the rice though. It was flavorful as well, but with the chicken strips having such a strong flavorful taste to them, having a side equally as flavorful with spice wasn't the best combo. I would have been fine with the strips alone or maybe with plain rice. Overall, I liked the environment and the food was pretty good. Since its so close to my house, I'm sure I'll be back soon. I looking forward to tasting their potstickers next.

We drive 45 minutes just to get a taste of BonChon. It reminds me so much of home (I used to frequent Bonchon on John in NYC) Theres nothing on the menu that leaves you disappointed. Food: Today I ordered 1/2spicy, 1/2 sweet crunch 10pc strips. My absolute favorite. My husband ordered the combo and he savored every bite. Service: meh, it was indifferent.it wasn't bad but wasnt WOW. I'm not expecting much She was efficient. Wait time: amazingly quick. We ordered take out one day and wait was about 30-40 min. Today, our food was ready in 10. Thanks for that!!! As long as Bonchon will have us, we will make that drive.. you guys rock

First go at Bonchon! Kept hearing everyone say the Wings were dry, but I had to check it for myself. Sunk my teeth into the soy garlic sauce covered skin.. quite crispy. My tongue was then greeted by moist, delicious chicken, nothing dry here! Also got the Pork Buns containing savory pork belly, cucumber, coleslaw, spicy mayo, and katsu sauce. And Korean Tacos, Flour tortillas containing Bulgogi (marinated ribeye) lettuce, coleslaw, red onions, buttermilk ranch, and spicy mayo Aside from me wishing the Tacos contained more meat, no other complaints here!

The food was great, although the ambiance could use a little work. There were a few tables that were notably dirty, and the table that I sat at was a little sticky. But overall this was a great choice for some wings.

So I visited a Bonchon in Norfolk, VA a couple weeks ago. I wanted to try the Korean wings that folk had been blogging and talking about. The wings I got there were basic at best. I was not impressed and questioned the hype. But one thing they did have that was not available in the Alifaya location was seasoned fried zucchini. I would drive 30 miles for the zucchini alone. Unfortunately, this Bonchon didn't have any on their menu. But I did order the soy garlic drums and wings combo. I must admit that it was really good. It was so good that I doubled back a couple of days later and hit it again. I was about to write off Bonchon before I hit the Alifaya Trail location. One thing that did stand out was that the high top table we sat at had a sticky surface even after it was wiped down. Not a good look when your arms and hands are tacky when resting on the table.

This place was okay. We were craving korean fried chicken and decided to get some Bonchon. We ordered the large combo with drumsticks and wings, which was enough to feed the four of us. My friends preferred the wings more than the drumsticks though. It did take a while for the food to come out, but that is to be expected since it is cooked to order and the drumsticks were pretty big. Our server did stop by a couple of times to apologize for the wait when he saw us eyeing another table that got their food first. He explained that they only ordered wings and those take a shorter time to cook. What I didn't like was the water. It was probably tap, but it still tasted like the pipes? I could not drink it at all since it had such an off putting taste. Otherwise, a pretty standard Bonchon experience, except for the water.

We were feeling like we wanted some sort of Asian cuisine last night so the hubs suggested this place. It was a first time for the family and have only heard great things about their fried chicken. Upon entering, I was happy to see it was a clean and modern looking establishment. We were seated near the back of the restaurant and promptly put in our drink orders (waters all around). Of course we had to try their chicken wings... we opted for ten garlic soy wings instead of spicy since we had the kiddos. These came out soo crispy, tossed in a very tasty sauce. The chicken was moist and just perfect!!! I highly recommend ordering these. One of the kiddos really wanted noodles. The only noodle dish they had available was Japchae. They are glass noodles in their house Bonchon garlic soy sauce with peppers, carrots, mushrooms and marinated beef. This was so delicious! To end the delicious meal, we got an order of mochi- two vanilla and one passion fruit. Please stop on by and give some love to this place. I feel like they should definitely have a higher rating. We had a great experience here.

Unfortunately, I didn't get a chance to try the chicken wings or the fried chicken, which was the reason why I stopped by, being that a friend of mine said "dude, after I pound some beers, I get some wings at Bonchon and call it a day". I guess, take advice from a drunk dude with a grain of salt. So, here I am at Bonchon, thinking of chicken wings but I have a change of heart and I order the spicy Korean chicken tacos, which I would say were pretty good. I also got a veggie fried rice, some kimchi, a Florida beer (what's up with Orlando beer?), and white rice. The kimchi was OK, and the fried rice tasted like frozen food, so not exciting. The food was OK. The atmosphere was meh, not the cleanest restaurant, but whatever, I am not the manager. I may go back for the wings or the fried chicken, eventually.

Had to be honest and update my review to reflect the downhill turn this specific bonchon location has experienced. Food quality, ease of ordering, wait time ... it has all declined unfortunately, leaving me frustrated and disappointed after each experience. It should be noted that this is location specific. I now frequent the airport location (gateway) and everything is on point. Longer drive but totally worth it!!!

Was really kinda disappointed coming here the 2 times I came in 1 week. The first time was with a co-worker whose first time was at Bon Chon ever and the second time was with my husband who had been to Bon Chon at least 4 times before - twice in NYC, once in Manila, and once in the airport location. Both times when I came with my co-worker and my husband, the place had really bad smell once you opened the doors. It was kind of like a mix between bleach, dirty mop water, and fried oil. After a few minutes we got used to it, but when we got up to use the restroom, the smell got increasingly stronger since you passed by the kitchen. Not a good first impression. We all got an order of the wings and I was suprised out how small the pieces of chicken were. I assured my co-worker this is NOT what we had in NYC, Manila or by the airport. I even had to break out my Facebook photos from 2012 to show her the original size of the chicken which is like a drumstick of fried chicken that you get at Publix. The taste was ok and the crunch wasn't as impressive as in the past. I was actually somewhat embarrased to take my co-worker here but she actually didn't mind any of it since she had never had KFC before. The KFC at Hawkers or Domu far exceed Bon Chon's so the next time I have a hankering for it or are asked for a recommendation for it, I will be suggesting those 2 places instead. I used to be a HUGE fan of Bon Chon, but this one has let me down and changed my mind forever.

Food was good. They were out of takoyaki. I ate chicken katsu and fries. It wasn't anything spectacular. Don't come here unless you have lots of extra time. Whole visit took 1 hour from the time I entered to the time I had to ask for the check.

Delicious chicken. If you don't like spicy things then don't order spicy stuff. I got your back Bonchon.

The food was really delicious. We did the bulgogi tacos and they were incredible as well as the wings in the soy garlic sauce and everything was delicious. Looking forward to going back. The menu is small and limited but what I did try was delicious so maybe is best that the menu does not have a billion options.

Ugh. I'm so disappointed. I LOVED BonChon up in NY and NJ, but the two I've tried in Orlando have been subpar. I visited the one on Alafaya today, and while the taste of the food was alright, the portions were skimpy, the wings were microscopic, and the service was awful. We were the only table there for a portion of the meal, and yet still had to wait and flag someone down for the check with dirty plates all over our table. Then when I did wave someone over, she nudged the bartender and nodded our way for her to help us. So the bartender had to finish what she was doing and leave the bar to come help us at our table. We ordered $12 tacos, my first two bites had 0 meat. So I opened it up and there were 3 teeny tiny pieces of meat in the entire taco. When I got the manager (?) and asked if that was normal he said "hmm, I guess that looks a little skimpy". Our wings were so tiny, but so expensive. The outside was flavorful sand crunchy, but the chicken itself was rubbery and gross. Barely any meat, lot of fat and veins - yum! The space looks cool and the bar is nice. Probably won't ever go back.

The spicy flavor is way too spicy. It should be labeled as inferno. They only have 3 flavors, spicy, plaine and soy garlic. Wish they had more flavors as we do not care for garlic wings and the spicy was the only other flavor besides plaine. The size of the bone in as well as the boneless wings were great. The crunch was just right and the side of coleslaw was good. We absolutely did not care for the spicy flavor as it was way too hot. The pricing was a bit high for what you get.

Newest Bonchon addition in Orlando! The restaurant was spacey and the servers were attentive. We got the Half Spicy and Half Soy Garlic wings and the Tteokbokki. The wings were flavorful and crunchy, however, the oil over powered the flavor. If you can't handle spicy, I wouldn't suggest you getting the Tteokbokki. It was a little too spicy. Overall, it was a decent dining experience.

Went to Bon Chon because I saw an Instagram post for a BOGO coupon and being the sucker I am for a BOGO, I thought it couldn't hurt to try this restaurant. The BOGO coupon was for their Japchae menu item and as much as I wish I could say I loved this place, I didn't... Perhaps if I had tried something different I could say different but the Japchae was extremely average. Decent flavor and okay ingredients, but ultimately I felt as if I was only eating a bowl of noodles with little to no meat nor vegetables. Had I not had the BOGO, I would've been extremely dissatisfied to pay 15 dollars for a bowl of noodles but the BOGO definitely softened that pain. I will say the establishment was kept clean and the staff was friendly but this certainly isn't a place I would ever recommend to eat, especially because of the price which is kind of on the high side for what you receive. I certainly applaud Bon Chon for trying to get a larger customer base by trying to bring people with with good deals, but I recommend trying to promote a better item than their Japchae if they want to leave a lasting impression for their customers.

My family LOVES Bonchon's chicken wings, we have our weekly craving that nothing else can seem to substitute the need of having that mouthwatering crispy deliciousness. With that being said their hot (spicy) chicken wings are super hot, so beware if you are not able to handle extra spicy well. Their soy garlic wings is my family's favorite and the pickled reddish side is a must have to go with the wings! The only thing that we had issues with is this store doesn't open until noon and if we call at 12 to schedule a take-out order it takes 45 minutes for it to be ready, so essentially we have to plan on having lunch at 1pm if we wanted to eat bonchon. I really wish the store opening hours would become more friendly to accommodate the longer wait time.

We will drive farther to go to this location, which is the size of a shoebox, than drive to the MASSIVE location closer to the parks.. WHY you ask... because they actually serve you, where as the other location will have you listening to your tummy rumble coz they still have yet to ask you what you want to drink! This location is pretty quick but I'm sure after I write this review there will be a little more of a wait.. sorry my bad. LOVE the original flavor the best and can devour 20 wings by myself...Tuesdays kids eat free which is even better coz ... now we have kids lol. The service has always been friendly even though this last time I think our waiter got into a fight with the kitchen staff and we never saw him again... the pickled radish is a great side and the beer just makes it taste that much better.

Always sends promotions on Facebook but the promotions never work. Just a scam to get peoples emails addresses and phone numbers. When you call the store they never know about any promotions their Facebook page is so called posting...wings are also often very tiny almost a nub

So recently returning to Florida after several years, had Bonchon all the time in the state I was living in. Granted, not all Bonchon locations are created equal in terms of quality of food, etc... but this location here was definitely not one of the best locations. In the Bonchons I went to out of state, they included fries with your order of sliders, NOT HERE... I was starving, so I go ahead and pay the ridiculous price of nearly $15 for bulgogi sliders that don't come with fries... When I received my order, I was quite annoyed that my bulgogi sliders actually turned out to be more bread and coleslaw than bulgogi.... Like there was literally barely any meat in between the buns. It was highway robbery... How do you charge someone almost $15 for some tiny sandwiches full of coleslaw and barely any meat? That was a coleslaw slider, not a bulgogi slider.... Total ripoff.. needless to say, I was hungry again barely two hours later just as I imagine I would be.. stop ripping people off. People work too freaking hard to make a buck and then to be jipped like that when they're paying good money expecting not just quality but quantity for what they are paying for. In a prior visit to this location (two visits in total), I had ordered the udon noodle soup ..which again, up north (at one particular location) was the best I ever had--- the plain udon noodle soup had included mushrooms, bits of shredded carrots, bits of sliced radishes... But not here!!! Omg... The plain udon noodle soup at this location was more expensive and was nothing more than some bland, oily looking broth with a few pieces of mushroom and the noodles.... TERRIBLE... Needless to say I will never come.back to this location... Terrible...

We ordered take out during crazy times. While some of the food tasted amazing the pork buns left much o be desired. The pork was dry and tasted basic. I wasn't disappointed with the flavor and taste of the chicken that was amazing however for the $45 we spent we're expecting more.