Juliette L.
Yelp
The location of the property is great, as it is only about a 5-10 minute walk to the CF Eaton Centre, and there are also plenty of restaurants and shops around.
As for the room itself, the standard room is cute but a bit small, but for 2 people it's perfect. The room wasn't in perfect condition, however, as some of the decals on the wall were peeling off, the desk lamp didn't work and was basically just a decoration, and the TV channels didn't work at all. My BF and i were only in Toronto for 2 nights so we didn't really mind, we just watched youtube instead, but still, the TV should work.
Additionally; Netflix is an option on the "smart TV" but according to the front desk it just "wasn't available". why even have netflix on the TV as an option if guests aren't able to access it? As for the bathroom, it was really cute but some of the grout lines were dirty, and the shower head leaked all over the bathroom floor. I also found a long blonde hair on the counter.
Room service never came (had sign on the door all day), yet woke us up next morning at 9:00 when we had already taken the sign off.
As for amenities, the gym had a couple of treadmills and ellipticals, and weights that only went up to 25 lbs??
There is no complimentary water or coffee, like most hotels provide.
All in all, our stay wasn't bad, and the proximity to the city was great, however, the hotel wasn't as clean and accommodating as we feel it should have been. But that being said, if you're only staying for a couple days or so, it's alright and in a convenient location.