T K.
Yelp
First off, the venue is beautifully laid out, and the food is quite good, but.... Service is seriously lacking.
I don't know who owns or manages this place, but they need to get the finger out and train their staff in the basics of satisfying the customer.
1. When you're told you've a 15mim wait for a table, but kept waiting for 1hr 15, that's very sloppy
2. When 5 people order dinner, but only 4 come out... and you don't realise it for 15 mins? That's also incredibly sloppy.
3. So when the guy who's dinner has gone missing orders another beer to pass the time waiting... and you forget that too??! That's just beyond sloppy, it's crap service.
4. And if, after all these c**k ups, there's not even a hint of an acknowledgement or apology or attempt to make up for the mistakes (even a free coffee would be helped), that's just sad.
So in a nutshell, we won't be back. And of you're hungry & thirsty, I'd highly question going there too. Poor training & management of the floor staff; it all smacks of complacency by the owners.
(FYI, here are the food reviews. BBBQ Chocken Pizza 4/5. Pepperoni Pizza 2/5. Prawns 5/5. Beef Sliders 2/5. Pork
Sliders 4/5.
Wine menu 4/5. Beer menu 1/5 - only 1 beer on tap?! Not good enough).