Monique A
Google
Dear Bone Fish Grill Management,
I am writing to share my concern regarding my recent dining experience. My wife and I visited your establishment on 11/29/25 at about 9pm. Upon our arrival, to our surprise we were the only patrons in the restaurant. We ordered the Bang Bang Shrimp, Crabs Cakes, Chicken Marsala & the Mahi Mahi & Grilled Shrimp. While the atmosphere and service were pleasant, I was disappointed to find that the portion size for the Mahi Mahi was extremely small compared to the price being charged. Unfortunately, the value did not feel appropriate for the cost. Everything else was great except for that. However, I did express this matter to my waiter Samuel, and he did relay my message to John, the manager on duty at the time. A short time later, I was greeted by the manager John. As he approached the table, he asked, “what problem were we having?” I expressed my concern about the Mahi Mahi, being it was the size of a cracker. Considering I never touched anything on the plate, he asked, “did you eat some of it?” I replied, “I have not touched anything on the plate”, and John went on to say, “the portion size is 4 ounces”. Clearly it wasn’t close to 4 ounces, and needless to say, John didn’t believe it was either according to his reply. Unfortunately, how outdone I was when I received my meal, it literally slipped my mind to take a picture. However, that’s neither here nor there. I just wanted to bring this to your attention in hopes that you will review your portion standards or pricing so future guests can enjoy a more balanced experience.
Thank you for your time.