Ed V.
Yelp
The Bonita beach and tennis club. Worst experience ever in 10+ yrs coming to sw Florida. Unit BT5006 - bldg 5, 10th floor right next to the trash chute. Major roach infestation - like 2" long ones. Come back from dinner and there they are on the floor when the lights are turned on. Just imagine were they are at in the middle of the night. The unit has a view, that is it. The unit was dirty, furniture old with stains, the mattress have no support with likely bed bugs. Royal Shell would not address the roach problem or the leaky bath or even the cleanliness - a pathetic mgmt company. Royal Shell employee Leona Martin would not address our issues, never picked up the phone, she just hides behind email. We were even promised a refund that we never got. Hows that for management! Her response was that we should expect roaches, as they are a part of Florida. Not in the condo, in my bed, in my luggage, in my clothes, crawling over the plate, forks, glasses, across the counter top. Roaches carry salmonella. Maybe that explains my wife's trip to the urgent care for "food poisoning". Do yourself a favor and find another place, and stay away from Royal Shell and the beach and tennis club. A lack of pest control, a dirty condo a poor mgmt company and just incompetent employees equals a bad trip.