Rachael L.
Google
My friends and I did the private Karaoke booth there for two hours on 10th January 2026. Overall the experience and the atmosphere was very good. There were some issues.
First issue was the code didn't work to access the karaoke, so we were kindly given a master code for two hours.
Second issue was my friend, who has mobility issues, pressed the button for drinks and no one came. This resulted in me having to go out and assist.
Third issue, and this is the biggest issue, was that we had booked the karaoke room as something to do amongst friends in private. However, people were constantly walking in and out and at one point a member of staff walked in to question why we were still in the room just after 8pm, even though we had paid for 2 hours. Someone also walked directly in the room, stood in the middle of it, stared at us and then left. We paid for private karaoke that wasn't very private.
The room either needs to be cordoned off or a coded lock be put on the door so no one can enter. Also maybe put in an internal telephone into the room so we can contact staff and vice versa. They have that in Japan.