Megumi Shibata
Google
My stay at Boram was truly wonderful. As a first-time mom, their support not only helped me feel more confident in my new role but also gave my partner and me much-needed rest during a challenging time. If you’re a new parent without nearby family support, I highly recommend Boram for the care and guidance they provide.
We discovered Boram later in my maternity journey and hadn’t booked in advance (it seems most families reserve their stay a few months ahead). However, Boram reached out to us shortly after I gave birth, offering availability at a time when we were exhausted and struggling to adapt to our new schedule and responsibilities. We decided to book a 3-night stay, and it was one of the best decisions we made.
I’ll admit, I initially felt emotional and even guilty about leaving home with a newborn—especially since we left later than planned due to a feeding and diaper change delay. On the first night, we stuck to our usual routine and didn’t use the nursery, unsure about how the transition would go. But over the course of our stay, Boram’s incredible team eased our anxieties and helped us feel supported and empowered.
The highlight of our stay was the lactation support, especially from Joy, who was incredibly helpful. We learned how to paced-feed, soothe a fussy baby, use breast pumps effectively, and build confidence in breastfeeding.
Her guidance alleviated a lot of stress and anxiety I was feeling.
Also, the 24/7 access to specialists/care team was invaluable—they always responded very quickly on our requests (whether we needed a new feeding bottle and our formula we brought to be prepped, or get pumping parts sterilized), and we always felt supported and reassured.
The nursery was a really nice option. It allowed us to take moments for ourselves—whether grabbing a meal, walking in Central Park, or simply restful night while knowing our baby was safe and calm. They fed my freshly pumped breast milk and read a book to my baby.
The only downside of our stay was the food service. I understand this is outside Boram’s direct control, but one morning it took over an hour and multiple calls to get our food. Additionally, the menu felt quite limited.
Overall, Boram exceeded our expectations in providing the care, education, and rest we needed. If you’re a new mom, especially without a local support system, I can’t recommend Boram enough—it was an invaluable experience!