Boram Care

When looking into assistance during my postpartum period, I found the Boram company. They were amazing and just what I needed. I worked with Susan as the newborn care specialist and Avalon as my postpartum doula. I was able to meet them via video conference prior to having them come into my home. I was able to see their kind and friendly demeanor at that time. they both had many years of experience which made me very comfortable having them care for both me and my baby. the overnight newborn care specialist was amazing. my husband and i were able to get some much needed rest during the first few weeks when she was there. i would highly recommend them both. i am so glad i found boram and was able to use them during my first month postpartum.

I waited a while before writing this review because I wanted to make sure I wasn’t still under the influence of postpartum hormones. I wanted to be fair, balanced, and truly reflective of my experience. We stayed for roughly three weeks, which gave me enough time to see the overall consistency, and inconsistency across different shifts. Postpartum care: Because a different manager oversaw each day, the quality of care varied noticeably. Some were warm, attentive, and clearly experienced, while others seemed detached or overwhelmed. I was fortunate not to have major physical trauma to recover from, so I didn’t need intensive support but I imagine with someone who does, the care might feel sparse. However, communication was often slow. We were told to reach the care team only via text, and on some days, there were no check-ins or long delays before responses. There were also inconsistencies between how much they recorded and how much I deposited (breast milk). Baby care: The doulas were a mixed experience. A few were absolutely so wonderful that I wish I could hire them after the stay. Others, unfortunately, lacked the same level of attentiveness or professionalism. One incident was particularly concerning: a doula placed my newborn under water that was far too hot and insisted it was acceptable. The mishap: My baby’s umbilical cord had been drying up, and I had been looking forward to saving it as a reminder of the connection between us. One night, when the baby was returned from the nursery, the cord was gone. It was large enough that it couldn’t have been missed. I still struggle to understand how someone could open a diaper and overlook something so significant. It’s been months since our stay, and I still feel a sense of loss about that cord , not because of its physical value, but because it symbolized such an intimate part of my early journey with my baby. We had the suite and it was fine. Just your typical New York hotel room with a living space. I didn’t have anything to complain about because I didn’t stay for the room. Boram certainly helped in many ways in my most fragile time. However, given the monetary investment and the experience, I wonder to this day after this many months, if getting a baby nurse/doulas at home would’ve made a better postpartum experience.

My wife and I went to the is retreat, and they took extremely good care of her and our baby boy. The views are amazing of central park, the included meals for my wife was astounding. She had full service and items in the room during her stay to help recover during postpartum with a diaper pail, bottle warmer, hair & self care items. They have a really cool nursery room and lactation consultants/nurses/doulas that help with any topic or problem you may have. They have an online platform to see baby through a baby cam when they are in the nursery and a log of all the times they do diaper changes and feedings. My wife was able to also give her milk for the night while she caught up on sleep. Super attentive staff, they are very kind and professional. I hope all mothers & couples experience this place

As a first time mom, I was anxious about the transition into motherhood. Nobody talks enough about the fourth trimester and this is where Boram Care comes in. It's the first postnatal retreat in NYC, whose main mission is to make postnatal care essential. It truly takes a village to raise a child and I'm so grateful for the support I received during my week stay at Boram. I received one on one coaching sessions on lactation, relieving gas, positions to soothe baby, baby wearing tips, bathing techniques, and even attended workshops including infant care and safety. The best part is their 24/7 nursery, which allows mama to recover and rest. Three meals are offered daily and the care associates are always there, just a quick text away! The retreat did wonders for my mental health. I left feeling more confident as a first time mom, knowing that I have skills, resources, support and the strength to embark on my motherhood journey. If you're expecting and you're in NYC, definitely look into Boram Care because it was the best decision I made in my postpartum recovery!

I gave birth to my first son in early July and came straight to Boram from the hospital. The experience of giving birth was physically and emotionally so overwhelming but at Boram, I was welcomed and cared by the most amazing, warm-hearted, and professional members of the staff. With their day-and-night support into the first two weeks of my postpartum period, I was not only able to rest fully but learned and adjusted to my new phase of life with my newborn son immediately. The ladies are absolutely the best. To those future mothers who are considering Boram for their postpartum care, I highly recommend this facility with three reasons - 1. to rest, eat healthy with nutritious food tailored specifically for mothers who just gave birth, and to recover well from labor; 2. to practice and develop skills needed in daily routine for caring newborn with professional support always on call; 3. to be able to lactate and feed newborn the right away- this was especially important because I was 100% breastfeeding my baby. There was not one thing I felt dissatisfied with while staying at Boram. If you choose to be here post-birth, you will be amazed how wonderful and available these ladies on the staff are- they will absolutely do well to take care of you and your baby with love and care. Postnatal massage and foot bath are also some of the things I really miss from Boram. Overall, I must say this place is a "MUST GO for postnatal care" for all future mamas in New York City!

My wife and I found out about this place after we watched "Birthing Center" on Netflix. We thought it'd be really neat if such a place existed, then we decided to look it up on a whim and found out these places were all over Korea. Then we decided to check if there was one in the US and we found that Boram exists and was in NYC. We originally thought "Okay this place seems great, but what are we really getting for the money?" There's lots of information on the website but it was kind of hard for us to visualize the experience, so we found there was a Q&A session and signed up for that. The session was great and answered a ton of questions we had and we booked our stay shortly after. We also managed to get an in person tour which just further solidified the decision. Timing the booking was tricky because you know your due date but you never know when the baby will actually arrive, and how long you'll be in the hospital, but Boram understands that and was very flexible when we thought the baby would be arriving 3 weeks early. The baby ended up coming on the due date which worked out great. Our stay at Boran was nothing short of incredible. We opted for a 5 day stay in the largest room which was perfect for the times we had friends and family over to come see the baby. There was plenty of room for everyone, and it was nice to have a sort of "living area" separate from the sleeping area, a countertop we could eat at, and plenty of seating. The staff were attentive, friendly, and so helpful. We had our baby staying overnight in the nursery almost every night during our stay, just so we could get some sleep after a few nights trying to sleep in the hospital. The staff were so helpful in taking care of our baby and showing us things like how to swaddle, some soothing methods, some advice for diaper changes, etc. Things that we sort of picked up in the hospital and just needed to go over a few more times before we really got them down. My wife felt pretty awful after deliveryl with the amount of bruising from IVs, swelling from a misplaced IV, and her allergic reaction to medical tape, plus after the cesarean section she had some difficulties with walking. I convinced her to take advantage of the masseuse Boram recommends and get a massage (this is not included with the stay), and I'm so glad I did. She was worried because she had a c-section that there wouldn't be anything the masseuse could do, but the masseuse was clearly very experienced with postnatal massage and my wife ended up booking a massage for every day for the rest of our stay. Lastly, the food was phenomenal. My wife didn't have much of an appetite after giving birth, which was a bummer since so many people brought us food she had been craving all through the pregnancy, but it worked out well for me since I got to eat so much of the food provided by Boram's chefs. Although, my wife ate the entirety of this one beef medallion dish she was served, and I don't blame her, I took one bite and it was definitely the best thing I ate during the whole stay and it was the first medium rare meat she had in months. Also, since partners aren't provided with an included meal, I ended up ordering a lot of room service and Burger Joint (in the lobby behind a red curtain, best burgers in the city.). Overall, while the price can be scary for some, you get so much for your money. I wish there were more places like Boram, postnatal care like this should be the norm. It helped relieve such a mental and physical burden when it was most needed, as well as provide a much smoother transition than going from the hospital to being completely on our own. TL;DR, staying here was worth every penny. If you're on the fence about staying here just do it, you won't regret it.

I was mentally, physically and emotionally beyond exhausted when I arrived at Boram care. From the moment my baby and I arrived at Boram, I knew we were going to be well taken care of from the interaction with the team and the knowledge they shared with me. The care team had gone above and beyond to make our stay comfortable and memorable. All care team members emphasized how important it was to take care of myself during this postpartum time and they showed their dedication in continuously offering to help in any way possible. I received the best massage I’ve ever experienced by far and had daily delicious nutritious meals - well balanced for this postpartum breastfeeding mama. I received foot baths everyday and had long baths all to myself which I never get back home with two older ones. The environment provided the ultimate relaxation for my body mind and soul. I had concerns about the baby’s feeding and weight but the managers and care team who are all moms themselves, reassured me that my baby is in good care and helped us to get on a better schedule that would be more realistic as we returned back home. They were amazing and were always so responsive when I was worried about him. I couldn’t believe how they did it in such a short amount of time! 😀They also have a transition to home plan where we sit and chat on how things would look like once I was home and how I can continue with the support I received at boram. I will be forever grateful to boram care and their mission. I arrived broken and defeated but left a rejuvenated and empowered mama!! I knew at that moment that I can be the best version of myself to my children and to the world if I only took time for myself and fill my cup. It’s not selfish to take care of ourselves, it’s essential for our state of mind. If there are any mamas unsure about their stay at boram care and are searching for push presents, do not hesitate! This would be the perfect gift your partner can gift you or gift yourself, honestly. 😊I highly highly recommend it. As I left boram, I recall the wise words of Maya Angelou - “I’ve learned that people will forget what you said, people will forget what you did but people will never forget how you made them feel.” And all I can say that I will never forget how Boram care made me feel. 💞💞

Our little one arrived in early December and we stayed at Boram one month later in January. After a busy December with the birth of our child, experiencing a revolving door of family activity during the holidays, and one of us catching Covid during that time period, our stay at Boram afterwards was very much needed to rest and reset before we took on full parenting responsibilities as a core family of three. We loved that the staff at Boram were flexible and accommodating when it came to rescheduling our stay as well as with our room and dietary preferences. Each one of Boram's staff members were so polite and welcoming that it really was a truly unique staycation like no other! What we found most notable was the hands-on / 1:1 learning we received from Joy, Jill, and Melissa, who shared some great lactation and baby care tips. For us, staying at Boram one month after our child was born, gave us the opportunity to ask specific questions based on our experiences as parents thus far, to receive validation that we were on the right track, and with open minds, learn some new things from their lactation experts!