Johnny W
Google
We were supposed to stay for one night in the Polar Cabin on June 28th on our drive up to Prudhoe Bay on Dalton Highway. Unfortunately, we had to cancel the reservation on the same day due to a wildfire that forced the road to be closed. That was a bummer, however, the interaction I had with Heidi was really comforting in the sense that she understood the situation. Over the few chats I had with her, whether by phone or email, it felt as if I was speaking to a friend. That human "touch" is very important when you are planning to be between strangers in unfamiliar places. It "screams" Good Business!! She provided us with useful information and helpful tips on how to prepare for the stay (food related, given the fact that the place is so remote). And even though we could not make it in the end, I cannot but believe that if we did, it would have been a wonderful experience. I will definitely stay there if/when I plan this trip again, and I would definitely recommend Boreal Lodge to anyone who dare to venture north in Alaska.