Boris Palace

do not visit the restaurant of the Boris Palace hotel. we have never had a more unpleasant experience. rude and unforgiving attitude from an elderly bald waiter of apparent age 70 years. maybe the local tax authorities would be interested in how with brutal attitude, without a receipt, we had to pay for food that we did not even consume. my husband and I are long-time culinary tourists - we have not received such disgusting attitude anywhere else and we have visited many restaurants in the world. this industry was created for the pleasure of customers…… and is the face of the beautiful city of Plovdiv. What kind of tourism are we talking about with such attitude. Service1.0Location1.0

The hotel is very beautiful but some of the room amenity choices was a bit odd. ||For the positives, the bathroom was clean and even had a grab bar near the toilet, which was a nice accessibility touch while the shower was perfectly functional. We had a nice large and comfortable bed and the decor was really lovely. We also had a little balcony but I suspect that was because we had a suite room. || For the oddities, we didn't have a kettle or any way to make coffee and there was only one very small garbage can which was a bit inconvenient. ||The staff were fine, not overtly friendly (but that's normal in the Balkans) but were present and attentive. It's perfectly located right in the middle of the old town, walking distance from all the main sites and only a few minutes from the main pedestrian area.

I didn't stay at the hotel. We were passing by the gotel. My son needed to go to the toilet urgently, we came inside and stood need toilet door. Asked to use it, but they didn't allow. Such a people cannot be good.

The hotel was beautiful with marble throughout and lots of character. I’ve been travelling the world for 6 months and this is the nicest room I have had in any country. It is in the centre of the old town within easy walk of places of interest and yet it is very quiet. The owners were kind and helpful and the food was very good. Highly recommend this hotel to everyone.

I thoroughly enjoyed my stay at Boris Palace Hotel. The room was nice with plenty of space (studio). Boris and his wife were friendly and helpful throughout my stay. It's a set breakfast with a nice variety, and plenty to keep you going for a while. The hotel is also in the best location, Old Town. Plenty to see here and easily walkable to other places of interest and shops and restaurants. The hotel also has a terrace with views over the city.

Great hotel. Good location short walk to many attractions. Room was amazing. Comfy bed. Great shower. We stayed 3 nights and no issues. Would stay again if return to Plovdiv. Owners were very pleasant to us.

We were two couples in double rooms. Very happy with our stay at Boris Palace. All the staff pleasant and helpful. Lady at check in showed us both rooms so we could choose which we preferred. Both rooms spotless. Both had balconies and good views. Very impressed with the cleanliness everywhere. Absolutely spotless. Very nice breakfast of hams, cheeses, lovely fresh bread and pastries. Couldn't fault the hotel and would be my first choice when back in Plovdiv as the location was perfect. In the old town but very close walking distance to everywhere.

What a great find. Middle of the Old Town. Spotless. Staff very friendly and helpful. Comfortable beds. Toiletries supplied. Excellent location. Basic breakfast but fresh and plenty. Would def recommend and would stay again as easy to get to town with amphitheatre within 5 minutes. Quiet in evenings. It’s a Boutique hotel but everything was well done and spotless