MargoMontreal
Google
I usually stay closer to Leblon in Ipanema, and this was my first time staying in Arpoador. It’s a bit farther from the beach and feels more like a residential neighborhood. We booked a promotional rate, which was a great price, but when we arrived, we found out the room was in a separate section at the back of the hotel—not the basement, but almost. When we opened the sliding door to the tiny balcony, the view was just a cement wall. We were really disappointed and sad. We arrived at night so it gave me a bad taste.||We asked if there was a room available on a higher floor, and they moved us to one on the second floor, same section though. My feeling is: if you're running a promotion to attract new guests and help them discover your hotel, why offer rooms that feel so uninviting? Maybe they should clarify that the promotion is for budget travelers. I’m not sure, but it left me feeling unwelcome.||The lighting in the room was another downside, all cold, white lights. No cozy bedside lamp, just white neon-style lighting throughout. Maybe it was too modern for my taste. I need warmth and comfort at night.||The guests in the room next to us were extremely noisy—screaming, banging on the walls, blasting the TV, and generally acting out of control. We informed the reception, but nothing really changed, so I ended up knocking on their door myself to let them know we were real guests too, just trying to relax. They never answered. The whole situation felt uncomfortable and unsettling. It made me wonder if sometimes, when you stay in a budget hotel, you risk encountering guests who don’t respect the space or others around them.||I had been wanting to try this hotel for a long time because the photos on their website looked great. But the actual experience didn’t match the feeling those images gave. I didn’t stay in a room in the main tower, so maybe those feel different.||On the positive side, breakfast was plentiful and complete, and service was fast and a bit friendly. It’s a large hotel, so there are lots of tourists, it’s not a boutique-style place where you feel a personal connection with the staff. They do offer beach service and give you a slip to find a designated barraca farther south toward Ipanema.||I won’t go back, but I’m still glad I tried it.