Boston Art Hotel

Stayed for one night in beautiful Turin. Great selection of food at buffet only took photos of Halloween display. The hotel amd room is comfortable and well lit some of the rooms could be updated but very comfortable. Cosy communal area and a piano. We were able to walk to most places a 15/20 min walk to Porta Nuova station. Would recommend return if not just for the Halloween breakfast homemade as tasty as effort put in. Also in town would recommmed checkout the cinema museum.

Room 118 was okay lovely tall double doors with little balconies with views of street. plenty of room in wardrobe with draws and safety box. TV good size. Staffs English better than my Italian, super helpful and very professional service from all members I engaged with. Enjoyed my breakfast, Continental buffet on offer with excellent fresh coffee served and made to order, Again morning staff were great and friendly couldn’t do enough for you, a credit to the hotel. Hotel decor was great with interesting art. Good central location in city and I would definitely stay again.

Nice hotel. We stayed for two nights, good breakfast included. First night, no complaints however second night our room was not cleaned and we was not given any clean towels. My partner went to ask, and they said they would bring towels up however never did and my partner had to go down and ask again and get them himself. Room was a bit worm and needs refubishing, wouldnt say its a 4 star.

We had five nights here recently, 13th-18th August. Found the hotel clean, stylish, & comfortable. Rooms were fine, had ample storage, lighting, plug sockets, etc. Air Conditioning was great, it was 36C outside! Breakfast was plentiful. Bathrooms old fashioned but worked perfectly. The best thing was the staff, particularly on reception. Everyone was so friendly & helpful, & went out of their way to make our stay the best it could be. I had issues with my original booking (through booking com), but the management dealt with it admirably & I'm very grateful for that. This hotel has had some poor reviews but I can't find one single thing to complain about, except perhaps the bar & restaurant being closed for summer, which we knew in advance. I'm at a loss to see what others have complained about! Thoroughly recommend this hotel.||Alan (Room 206).

Our check in was courteous and fine, the ground floor public rooms had marble flooring, a spacious small library, but the out door space at the rear where smokers go was filthy, cigarette ends on the ground, leaves, dirt, uncleaned, spaces, empty plates not removed from tables. Not a great, first impression. We then took a very small, old, two person shaky lift to our floor. Historic, but fun. Then....a bedroom that was a dirty hostel. After discussing our disappointment with the receptionist, there are two receptionists we were told, used to be seven, two cleaners, used to be many more, and learning that the new hotel owners had cut staff and amenities, we asked for a different room. None available, because in many rooms the aircon was broken, so we could not be moved, as it would be worse for us. Next morning breakfast was mediocre, air con not good. We were moved shortly afterwards to the room next door to an 'upgraded room'. It was another dirty hostel, similar to the first. Not filthy but unclean, I get that, if the cleaning staff have been cut. Time for action. We took circa 20 pictures of the disappointments we had experienced, and the next day we were moved by the travel company we had booked. Then things improved, when we were moved to the Residence Sacchi, on via Sacchi, literally around the corner from the disappointment we had experienced. I recommend this place. First class apartment, lounge, kitchen, great bathroom, loads of space, no views but that did not matter. Check in, help with travel, restaurants, no trouble at all. Exemplary. Thank you Via Sacchi. The management of Boston Art Hotel please improve your hotel, the comments are dreadful, you have much potential, and you completely spoiled the first few days of our holiday, and cost us money! We had to pay tourist tax twice! I emailed your hotel about the bad, new reviews before we left the UK and asked for a good room, but did not receive a response, Shame. Never mind. Italy is special.

Fabulous 3 night stay. Staff were friendly and very helpful, room was decent size with plenty of storage and a useful fridge. Breakfast was great, huge choice of hot and cold buffet with veggy and gluten free options. Would definitely stay again.

Great location and the communal areas are excellent. The rooms are a little ‘80s but the breakfast was amazing! We had the Halloween themed cakes and they were amazing!

The room was very cold and the floor was dirty. The toilet was broken and the room had an old, unpleasant smell. Nevermind how many times i complained ,they domt care ... First day we did not receive any blankets. There was no proper nightstand only a chair was placed instead. Also, nobody at the hotel could speak English, which made communication very difficult. Pictures of room its not true ...workers are rude ,breakfast is only few Salami and egg...I payed deluxe room and we got small hole....havent even place for suitcase .