Boston Market

I wish I would have read the reviews before I spent my money. I made an online order today at 4:48pm and waited almost an hour and a half for the flavorless garbage I received! I ordered a chicken and meatloaf meal, creamed spinach, sweet potatoes and mac and cheese, everything was flavorless. The creamed spinach wasn't even creamed, it was undercooked and watery, the sweet potatoes had small marshmallows just sitting on top, the mac and cheese was flavorless, im not exaggerating! The chicken was also flavorless and looked dry, but the meat loaf was ok. I called and spoke with the manager, I asked her what happened to the food, did yall change ingredients, she said it's the same ingredients as always, obviously not, if you're getting so many negative reviews. She claims i can get a refund for the food if I bring the platters back, but I threw mine in the trash and my son ate the meatloaf from his. She also said, I can get a refund from the doordash company that delivered, we'll see. Im calling corporate on Monday! Two platters, delivery fees, taxes and tip was $50.00. For the money I paid and the food i received, was not worth it and they sent the food in a white container, not even the normal black/with the clear lid containers they used to have. Big disappointment, i will never eat from this location again! I threw the chicken platter away but check out the meatloaf platter. Also, the creamed spinach had a piece of thin wire in it. Smdh!

The food here at this Boston market is not up to standards. I got two platters the food was horrendous from the yams to the so-called cream of spinach had no flavor or taste. I had the worst experience at this Boston market location.

I wish I had read the reviews for this location before purchasing this holiday meal. The staff were very courteous and welcoming, but the food lacked taste and flavor. The mashed potatoes tasted like they were imitation, straight from a packet. I’m used to the cut red potatoes with dill. The mac and cheese was dry and not cheesy at all, and the creamed spinach was a disappointment. The gravy and the chicken weren’t bad, but overall this was definitely not the Boston Market I was used to—very underwhelming. When I walked in, there was also a noticeable dirty mop smell. On the counter, there was a sign that said “No tips allowed”! When I placed my order online, I was able to leave a tip for the cooks. When I arrived at the location, I asked the cashier about the tips and told her I had left one for the cooks. I was told the cooks probably wouldn’t receive it. My question is: who is getting it? That’s sad and unfair. No wonder the food tasted the way it did. We will be visiting another location to see if the experience is any better than this one.

If you were looking for anything remotely close to what Boston Market use to taste like you won’t find it here, unfortunately. Maybe the chicken but the sweet potatoes and Mac n cheese tasted like baby food. And even though they just opened they are already lacking customer svc. The woman behind the counter couldn’t even muster up a “How can i help you” when i was ready to order. Won’t be back.

This is the worst Boston Market in the entire city! I ordered through Doordash twice, and both times were consistent! The chicken was so over cooked the LEGS were uneatable, burnt cornbread, giant nasty black chunks in the mashed potatoes, the cilantro lime rice was mushy and sticky not fluffy, and they forgot the chicken gravy both times! My favorite Boston Market closed down. (and they were great quality)! Why doesn't this one!

First when walking in no one spoke said hello nothing just a blank stare made me very uncomfortable I tried to ignore the ignorance. So I continue to walk over to the food. So my story goes. , Yesterday I went to the restaurant I walked in from my side eye I could see two workers sitting one on the phone looks like he was picking his nose and the other worker sitting by the Christmas tree I could see there were no customers so I went to order the girl that was sitting by the tree came up politely and asked what I was ordering then the man I'm guessing a manager came up and went to wash his hands thank God he washed his hands but the girl made my food the guy got my chicken for her as I looked his uniform the apron he wore was disgusting filthy dirty I almost wanted to throw up just by looking at his uniform I really do not understand why I continue to order The food looked as if it was sitting for hours like it just had a old sloppy look and dry looking so I still order I don't no why.??? I asked for gravy bout time I got to my car the gravy was nothing but thin brown water poured all over my chicken n mashed potatoes to the point it spilled out the back and I had to drain the rest of it on the ground it poured like water it was alot I was so disappointed and disturbed I really wanted to understand who is monitoring the quality of the food and the upkeeping of the employees and what is the department of health doing to make sure restaurants like this one is up to par truthfully I believe the department of health needs to come out and grade this place it's pathetic how this restaurants are allowed to run an operate without no type of supervision over food and quality on how the up keeping of the food and workers should be kept. The manager needs to be warned to not ever come to work with a filthy dirty uniform on hair un kept just horrible I will never ever give my hard earned money to Boston Market again. I waisted 20 bucks I threw my food in the trash immediately I blame myself for still ordering my food this restaurant needs to be cleaned immediately or closed down !!!!!

I’ve been eating Boston market from this exact location for years, unfortunately I will never return there again! Due to the night shift manager. A black female, who was extremely rude, dismissive and disrespectful! Me and my husband were very upset for her lack of kindness not to just us but to the actual employees! She yelled used profanity and basically she wanted to fight ! I’m actually taking this matter up with corporate !

The ½ chicken was undercooked, and the sides were disappointing. The creamed spinach was watery and flavorless, the broccoli was overcooked, and the yams were the worst I’ve ever had. This food is nothing like the original recipes. Unless the restaurant brings back the original flavors or hires a cook who knows how to prepare them properly, I won’t be supporting this business again