Jake G.
Yelp
Pros: great selection, less common/smaller breweries than a larger chain, tasting room is pretty rad, they have a few wines and meads alongside the beers, good variety styles
Cons: I had a very poor customer service experience last time I was here. There was a canned beer that I'd picked out that was labelled $4.50 on the shelf, in the fridge AND on the counter. I was pretty excited because it was one I hadn't tried in a while. At the register it rang up as $7.49 because the store had made a mistake somehow.
The problem wasn't the mistake. The problem was that the employee tried to actually charge me more than what it was labelled for all over the store. As a retail employee, I've had to re-price items due to similar employee mistakes many times. It's standard practice. However, this Bottlecraft employee didn't even care, didn't bother to check with the supervisor or offer me any compensation for the store's mistake.
I end up grabbing a different can that was actually labelled $7.49 because if I'm going to get charged $7.49, the tag better say "$7.49".
I'd still recommend this store for you hard-to-find beer needs, but beware that this may happen to you. It's a good store, but as the 2 star label says, it "could've been better".