BoulderCentre for Orthopedics & Spine - Broomfield

I would describe Boulder Orthopedic as a high-volume surgical practice. The surgical procedure itself was handled competently, and my knee replacement outcome was acceptable, but not exceptional. That said, the care felt transactional. Consultations were brief. I actually feel a Doctor focused on healing, not just the next surgery, may have advised a different path. Post-op follow-up felt minimal, and the recovery process lacked meaningful engagement. Despite having a large staff, there was a consistent sense that everyone was too busy to provide individualized attention. The staff seems very disorganized at times. The in-house physical therapy was average at best. For athletes or patients expecting a more hands-on, recovery-focused experience, I would recommend considering other options. I ultimately hired my own PT and was far more competent and engaged.

I saw Dr. Holzmeister for the first time this week, and was very impressed. I came to him with an unusual course of healing from a joint replacement, and he fully listened to my concerns, took them seriously, and developed a clinically reasonable plan of action to dig deeper as to why. As a medical provider myself, I felt validated, heard and part of a collaboration which I greatly appreciated. Dr. Holzmeister was recommended to me by my PCP, and I will happily recommend him to others.

Went to see Dr. Chen for a hamstring tear. He took his time to answer all my questions and I never felt rushed. I was anxious when I went to see him, but his calming presence and demeanour put me at ease. I feel confident with his assessment and my path forward. I highly recommend him!

Dr. Chen and his staff are incredible. They are kind, very caring and compassionate. My hip replacement went very well and one year later I am able to resume all normal activities without any pain or issues. Thank you so much for giving me my life back!!

Katrina Slater is efficient, open and decisive. I appreciate her caring attitude and would recommend her. Boulder Centre is a well run practice, I didn’t wait long for an appointment and the staff is wonderful.

DO NOT GET YOUR SURGERY DONE HERE UNDER ANY CIRCUMSTANCES. The billing department is incompetent and will not return calls in any capacity. Moreover they are in network for me as is the doctor and they billed me over my out of pocket max as specified by my insurance plan. This is illegal as Colorado’s surprise billing law (HB19-1174, expanded by later legislation) protects patients with state-regulated health insurance from balance billing for emergency services and out-of-network care at in-network facilities. It prohibits providers from billing patients more than their in-network cost-sharing amounts for these services. They will not return my calls and they won’t return the calls from my insurance company. They are leaving me little recourse here other than hiring a lawyer

Dr. Holzmeister was pleasant and professional. He explained things to me so that I was able to understand and he answered my questions. The other staff members were patient and very helpful.

The doctor listened to me, analyzed the situation laid out a course of action. A recommended MRI was scheduled within three days a follow up appointment in a week. Very efficient.