Mad Monkey Jungle

Our dorm was absolutely disgusting. When we arrived, even the staff couldn’t find our beds because they were buried under other people’s dirty clothes. There was garbage and used underwear everywhere, damp clothes made the entire bathroom reek, the sink was clogged, and every surface in the bathroom was covered with piles of dirty cosmetics, leaving zero space to even put down a toiletry bag. The lockers and power outlets above the beds were thick with dust. On top of that, some guests were vaping inside the room and some were having sex on the bunk bed below ours at 3 a.m (at least 2 strangers got inside at night, which also doesn’t make it feel too safe). We had two awful nights, barely slept, and tried to spend as little time in the dorm as possible. I know this is a party hostel (we weren’t going to bed early ourselves), and I’m used to a range of accommodation standards, but this was honestly a nightmare. Yes, much of it was caused by the guests, but I believe a hostel should enforce basic rules so that everyone can enjoy their stay. It felt that guests like me, that stayed here for 2 nights only, were at the mercy of the long-term tenants. The staff only mopped the small sections of floor they could access and put up a notice saying they couldn’t clean properly - which everyone simply ignored. Yes, the location was good and the bar served nice beer, but that’s about it. What’s more, their age policy (maximum 35 years old) is blatantly ageist and discriminatory. I say this as someone under 35 myself - if this kind of restriction were based on any other demographic factor, it would never be accepted, so why is this?

This is going to be a long review so I'm just gonna start with the positive aspects. The hostel location is very nice it's right in the town centre and you can reach everything in just a few minutes. The Hostel itself is mostly clean and the staff at the front desk are really helpful and friendly. Coming to the negative aspects. The hostel is a social/party hostel which in itself is not bad if that is your thing. Just be aware that it's never really quiet. The main problem I had during my stay were the people. I had a 10 bedroom dorm (which was fully booked) and I could not sleep one night because people were so loud during the night for example: playing music on the balcony at 1:00 AM, walking into the room and turning the light on and leaving it on, going into the bathroom that is connected to the room and puking, coughing or cleaning the dishes (dishes with food that of course attracted insects)in the bathroom sink without closing the door, people having sex in the hostel room during the night (there are no curtains on the bed so you are subjected to everything), having random people come into the room and stay the night, people slamming doors in the building and constantly screaming during night. The hostel kitchen was really dirty and you had to constantly wash the dishes before using them because no one cleaned their dishes properly or left them soaking wet and just put them on the shelf (they have signs there telling you do clean after yourself but everyone just ignored them). A lot of the ovens also didn't work which made baking stuff very difficult because the ones that did work were in constant use. What also happened a couple of times is that food got stolen out of the boxes that are used to store your food which is really annoying and disrespectful. Needless to say I did not enjoy my stay at this hostel and would not recommend it to anyone who needs to rest sometimes because you won't get any.

Hostel itself is lovely, rooms are good and most of the staff are lovely. However, the manager has made life incredibly difficult here. From going through lockers & personal items during cleanup, making passive aggressive comments towards occupants, she has even insulted a fellow roommate to the point of making her cry. The environment around the hostel with the manger is hostile. If a problem ever comes up with our room, it feels difficult to raise the issue without the risk of being talked to condescendingly. A lot of long term guests have been leaving in the last couple weeks, and whilst correlation doesn’t equal causation, I can’t help but wonder if the returning manager takes pleasure in making people miserable, to the point of making them not want to return.

Absolutely loved my stay at Bounce! The atmosphere is vibrant and welcoming — perfect for meeting fellow travelers. The staff were super friendly and always happy to help. The facilities are top-notch for a hostel: comfy beds, clean bathrooms, great communal areas, and a rooftop with amazing views! The location is also unbeatable, close to everything you need. Whether you’re solo or traveling with friends, Bounce is the kind of place that makes you feel at home. Can’t wait to come back!

If you’re just looking for a place to crash, this spot will do the job. But if you’re hoping to actually get some sleep, maybe look elsewhere loud music every day, people shouting late at night, and doors constantly slamming… pretty hard to rest. As for cleanliness, like others mentioned, it really depends on who’s on housekeeping duty. The common areas (pool, movie room) could use some love too stained couches, crumbs, random clothes lying around… not exactly inviting to sit down. On the bright side, the staff at reception are amazing super friendly, always around and happy to help.

First hostel I’ve stayed since I’ve came to Australia and I stayed long term to do my 3 months for the Working holiday visa. I absolutely loved my stay and will defo come back. Big family here very sad to leave.

I had an amazing experience, the atmosphere is super welcoming and the staff are friendly and helpful. The rooms are clean, spacious and have their own bathrooms. There are a lot of social areas and events in the hostel making it easy to meet other travellers as well as it being a short walk to everything in the city. Would recommend this hostel to anyone as it has been my favourite place to stay.

I came solo to mad monkey jungle and the minute I arrived I made great friends. Everyone is very sociable and is very welcoming. The rooms are a great size. I stayed in the 8 dorm female room and the facilities of this hostel are great with a kitchen that's supplies all the equipment that you need.