BOUNCE Thailand (The EmQuartier)

My three kids had an amazing time at this place. The gentleman working there his name is Tor—showed my son a few tricks, which we truly appreciated. Thank you, Tor, for making our visit to Bounce memorable. Highly recommend! It’s in a great location, and you can go shopping afterwards.

The customer service was truly top-notch(Pete) .. everyone was friendly, attentive, and spoke great English, which made ordering and asking questions super easy. My 3 sons had a great & fun time. Thanks again

Staff is very generous. Kids friendly. We have been treated so great with staff named Tang. Definitely be back.

First visit with children. Since I checked the price and operation method in advance, and there are already many reviews about cost and buying socks etc., so I won't mention that. The interior is spacious, cool, and clean. Staff are skilled and friendly. Parents can play with the children or spend a relaxing time sitting in the cafe. One thing I would like to say is that the first time the children visit, they look more tired than expected, so I recommend letting them play for about an hour first. After playing I asked if you would like to visit again, and they said yes, sometimes. :) I recommend a visit krup.

Never will send my kids here today, we have been bringing our kids to bounce since they first open in sukhumvit 71, held birthday party here but now never again. This guy is yelling at kids, yelled at my 8 year old and very proudly admits when we asked. "They are not following the rules... having two kids on one trampoline at the same time and no running" so I yelled. Why not talk to them nicely? You are in the kids business, you need to learn how to handle them. I noticed he would not say anything to Thai kids (let them run around and do anything they want, obviously the othe kids would follow) but target foreigners. Here's a picture of this guy yelling at another poor foreign kid.

Love love loved it! How come I’ve never seen that before! Khun Tang was such a fun trainer. I’ll be back! Don’t forget to book in advance!

horrible service, I would give them zero stars if I could, for anyone reading this PLEASE do not visit this place. me and my family went in to play and one of the staff kept rushing us, he did not answer any of our questions regarding the amount of hours and when we asked, he ignored us completely and proceeded to ask how many hours we want even though we had no idea since it was our first time there. We ultimately went in for 2 hours instead of 1 hour, even though we chose to play for 1 hour but he kept acting impatient and proceeded to assist the next customer despite not assisting us first. Afterwards, we realized soon after that we were charged for 2 hours and demanded a refund, the manager there defended him saying there were too many customers, when there were barely any and other staffs could’ve taken over, they promised to give us a refund in 14 days and haven’t done so, many excuses after excuses which made the whole experience horrible. The employee in question was Eak and even after we were done politely explaining to him and the team the situation, he acted impolite and tried to refund us back even less for what we were owed, acting unapologetic and did not apologize even ONCE to us for his attitude. this is absolutely unacceptable and completely disrespectful to your customers, I have not received my refund back yet and the manager refused to accept our calls even after promising us she’ll get it resolved for us. I’m disappointed with the entire team and management, and will not ever be stepping foot in here ever again.

It feels good and fun, but there is still a risk of injury. Pay attention to safety. The experience is still okay.