Chris M.
Google
We have been on 5 BJ trips in Europe, Iceland, and South America. We have one scheduled for Europe and another for New Zealand. There is probably another dozen on their destination list that we will take including Ireland, Scotland, Norway, Portugal, Spain, Italy, Africa and Asia.
The guides are always friendly and super knowledgeable. The hotels are top-notch. The hiking itineraries range from easy to challenging and always provide spectacular scenery. Likely the most impressive part of each trip has been the food. The local restaurants and overall dining experiences are great, at least, and range to spectacular. No need to pack snacks or worry about finding places to eat in the multi-city tours.
We have met very friendly, like-minded travelers on our trips. We are actually doing the Dolomites tour in Sept with multiple folks we met on previous trips.
The Vermont based tour managers are knowledgeable (I believe most, if not all, have taken the tours they manage), friendly and always ready to help with before/after tour arrangements/activities. We always arrive at least a couple of days before the tour begins in case of any travel hiccups (so far there have been none, and we have enjoyed the days before exploring on our own).
Really can't say enough great things about Boundless. We wouldn't use any other tour company.