Boutique Hotel Casa do Outeiro - Arts & Crafts

Family of 3. We spent 3 weeks in Portugal and stayed in 5 hotels. Stayed in some great places, but this was not one of them. We arrived at every one of our hotels at approx. the same time, around 1:30-2pm. This was the only one that turned us away and required us to return after 3pm, despite there being no activity in our room (it was visible from the check-in desk). This was mid-week in October and the hotel had very little traffic. They were clearly being deliberately rigid with their policies.||On entering our room later that afternoon, we immediately noted the terrible smell and the small size. We reserved the Triple with Balcony and it felt tiny. Smallest room of our entire vacation by far. We couldn't wait to put away our things and exit the room.||Later that evening we went for a swim. The water was warm, but misty. It was our only swim, despite a prolonged stay and a fondness of swimming.||When we attempted to take a shower that evening, we realized that the shower head height adjustment was broken. ||The "double bed" consisted of two single beds pushed together with linens tucked individually, so it was really just sleeping in a single bed that was next to your spouse's single bed. We've vacationed in Europe many times and realize this can happen, but we hadn't encountered it in over a decade.||Breakfast the next morning was incredibly disappointing. It was basically a selection of dry breads and spreads, rubbery pancakes, and poorly prepared eggs. The best part were the spreads, but alas, one cannot sustain themselves on spreads alone. The butter had dark grey streaks in it. The coffee came out of a machine and tasted of hot cocoa. We tried a few times and every attempt tasted of hot cocoa with a touch of espresso. When asked, the attendant stated that it was just the way the machine worked and we could get coffee from the honor bar. We did, we paid for a poor espresso (cappuccinos aren't available from the honor bar). We only had 1 breakfast here and chose to eat elsewhere for the remainder of our stay.||Speaking of the honor bar, you had better turn in your ticket immediately when picking up your desired item(s) lest you get the stink eye. They've got their eyes on you to make sure you don't run off with that 1 euro coffee. And here's the best part..they ended up overcharging us for our honor bar items. We only noticed after we arrived home. Wasn't worth fussing over as it was just 1 euro, but it was a humorous irony.||Based on the reviews, we were expecting a stellar stay. It appears options are limited in Batalha. We loved Batalha and this region generally, but next time we go we'll likely opt for one of the privately run places.

There are many strengths of this boutique hotel. The location is excellent, 5 minutes from the restaurants in the center of town (albeit an uphill climb on the return). The hotel seems solidly built (concrete construction, two interconnected buildings) and is in a quiet neighborhood, so our room was silent. Combined with a comfortable bed, sleep quality was excellent. There is limited parking available at the hotel and additional parking nearby. Public spaces include a large “living room” with an honor bar, as well as both an indoor and outdoor pool.||However, the vibe of this property is B&B rather than hotel. Consistent with that, breakfast was basically continental but for availability of (somewhat dry) scrambled eggs and pancakes, the only two hot items offered. On one morning, the tea options were limited to herbal and decaffeinated black teas, so tea drinkers in search of caffeine were out of luck. The decor is “cute” with lots of knickknacks and to my eye was distinctly feminine rather than gender-neutral. The bathroom offers limited shelf space. I assumed that the dispenser in the shower contained a genetic soap (the label listed ingredients but not purpose) rather than shampoo which was apparently not provided. Electric outlets for charging devices were limited and inconvenient. There is no in-room safe and oddly, no tissues either. While everything seemed new and in excellent repair, I struggle to consider the ambiance and features to represent a four-star property. Worst of all: the WiFi in our room was essentially non-functional despite the promise of WiFi in all rooms and public spaces.||Nevertheless, the location, price and service would warrant solid consideration of this property were I to return to Batalha. However, I’d value the property as a very nice 3-star B&B rather than a 4-star hotel.

Stayed here for two nights when travelling through Portugal. Beautiful, quirky family run hotel. Lovely friendly staff, arts and crafts hotel, so really individual and attention to detail everywhere you look. Comfortable, spotlessly clean room, with doors opening onto a small patio area. Delicious breakfasts, centrally located, would definitely recommend

Traveling here on vacation with family great place super cozy family run place, best Hotel I ever stayed in, I will be returning here in future. staff very attentive and courteous to me and my family truly a great experience and breakfast was superb 👌 😊 also very clean and spacious rooms. the pool was fantastic. book your next trip here. and also stayed with Mt small children and they have a kids room with activities that was great.

We stayed here four nights and it was really nice. We had a cute balcony with our room and we could open the door to let morning and evening refreshing air in. Plus a sunset view of the monastery. It was very clean with modern accommodations. The pool area was very nice and relaxing. The breakfast is a basic selection, but fresh and certainly adequate to start the day. Some great morning pastries available as well. The best part was the reception staff and hotel owners. They were so attentive and sincerely wanted our stay to be special. And it was!!!

The hotel is quite well organised, nicely decorated and child friendly. The room is also good l, although there are small details that could be improved for the comfort of the guest, such as a table for support, more space to leave belongings in the bathroom, etc. A big differential is that the room there blinds and not only curtains, which makes a lot of difference to keep the darkness and quality of sleep. They only have 3 parking lots in front of the hotel, but it is possible to park easily around, and there's is also an electric car charger available for 15€/night - it is a charger from a regular socket and you have to use your own cable - which is worthwhile when the chargers on the street are busy, but you have to bear in mind that is a quite slow charge. The staff are usually friendly and able to communicate in different languages, which is not a problem for foreigners. However, it can change a lot from one person to another, and there is no general pattern among them. We had contact with very friendly people and also with people who were very rude or unwilling to help. The hotel is very centrally located, within walking distance from main sites and restaurants that stay open late, also with easy access to supermarkets and the road that connects to other tourist attractions in the region.

Friendly Staff, beautiful Hotel Breakfast is lovely with homemade yoghurts and jams. The pools are clean. Outdoor bathhouse seems like the oldest part of the hotel but still very clean and tidy. I love it that it's very considerate towards children!

We enjoyed Casa do Outeiro for one night in Batalha. It is centrally located and has easy parking. We booked a room on the fourth floor with a view of the monastery. It was very good. A comfortable bed and good bathroom with shower. The air conditioning was good, helpful during this October heat wave. Don’t be deceived: you enter this hotel on the third floor and with an elevator it was no trouble to carry the luggage to our room. But all other times we used the stairs. ||The room was small and wouldn’t have been good had we been staying more than one night. But the daytime and nighttime views of the monastery from our room’s small balcony were great. ||Reception gave us a great dinner recommendation (Burro Velho-see separate review). Breakfast in the morning was excellent with a wide array of choices. ||Highly recommend.