Boutique Hôtel Cézanne

We stayed for a week at the Cezanne and found the whole experience excellent with only a couple of very minor niggles. There were many positives but, for us, best of all was the position of the hotel which is close to the railway station but also only 5-10 mins walk to the bustling centre. We found the location convenient but also extremely quiet. Our room was on the fourth floor directly opposite the elevator but we heard nothing during the entire stay apart from one evening when our neighbours' television was on a bit too loudly! The bed was extremely comfortable (I slept better than I often do at home) and the toiletries are of high quality. We found that everyone was very pleasant during our stay including the housekeeping staff who always greeted us as we passed. Breakfast was very good with plenty of choice. The scrambled eggs were terrific and my partner loved the croissants. The hotel arranged transfers to and from the airport for us and that worked out very smoothly and our driver Mathieu was great and very friendly. The niggles are minor but although the bed was great, the room itself was quite compact and the toilet area is very tight. We never managed to find a way of turning on the bathroom lights without also turning on the main light over the bed which was troublesome during the night if we didn't want to wake each other. The facilities were good but a fridge would have been great...but I am aware that the next category up would have given us that as a mini bar but I didn't realise that until after we arrived. Regardless, we had a terrific stay at the Cezanne and I can't see any reason why we would return when we return to Aix, which is a lovely city and made for a wonderful base for the week.

Great experience! Super clean and modern rooms, comfortable and well appointed interior. The room was very quiet too. The patio area was a very nice place to eat breakfast! Breakfast was tasty and well stocked, with plenty of bread, pastries and hot items like eggs and beans. Also available were specific items like oat milk (necessary for my lactose intolerant fiancee). Super service too, the front desk helped us with any questions we had about the local happenings. And also unexpectedly had to use the laundry service when I sustained an bird guano stain on my trousers - very efficient. The only thing that could do with improvement is the bathroom - the bathroom door was difficult to close due to the latch, and the toilet had a habit of letting water run for a sustained period after flushing. Super location as well - an easy walk to everything, and right next to the train station.

Very pleasant, clean, friendly hotel. Coveniently located near shops, restaurants. Small parking garage on site. Buffet breakfast was very nice. The staff was extremely warm and helpful. We higly recommend this place. Great experience.

A great hotel in a perfect location near the centre of town. Staff all very helpful and friendly. Comfortable bed, nice rooms. Breakfast excellent. Unfortunately the weather was not warm enough to eat it outside in the little charming courtyard.

Service was fantastic besides the more quiet waiter at breakfasts (seemed like he avoided guests). The female waitress at breakfast was amazing. Super nice and made up for what breakfast was lacking in: cappuccinos/lattes ordered are just coffee with milk dumped in. Food could have been higher quality. It did not taste great, it just was sufficient. More options would also be better. My room was handicapped accessible, so it was nice to have a large bathroom but a bit weird with the handicap equipment throughout and no shower curtain/glass to stop water from running around the sink. No robe but slippers, and nice welcome message. Hair dryer supplied was as basic and cheap as could be. In my father’s room, there was an outdoor seating area with a fake vegetative looking wall that came across as tacky. However, the bed sheets and pillows were quite clean. Front desk staff very nice and helpful. Overall I’d agree that this is not a four star hotel. I think small, but impactful changes (more staff like the woman at breakfast, higher quality finishes to rooms, higher quality food and more options) should be made to hang on to that status.

We recently stayed at Boutique Hôtel Cézanne in Aix-en-Provence, and it was simply amazing. ||||The room was very clean, spacious and freshly decorated merging traditional charm with modern amenities. From our arrival, Valentine, Simon, and the entire reception team exceeded expectations to ensure our comfort and took care of our restaurant reservations. The breakfast was enjoyable, and Kate's friendly and inviting attitude made each morning a pleasant experience.

Overall, our stay here was disappointing. What really stung was the bitter taste left in our mouths after we realized that on three separate occasions with three staff members handling various issues, we were not notified at any point that we had been given a worse room than what we booked, for our entire stay. I think there is a standard of ethics that is required of an establishment, and this hotel failed to meet it. We had booked and paid for a Junior Suite, and instead the whole time we were given a Deluxe room (a downgrade), without any notice. Only after consecutive nights of a dripping, leaking AC and intermittent loud buzzing that made sleep impossible, were we finally offered an upgrade...which was the room we had booked all along. It happened to be vacant, and we were never told about it. I managed to snap two photos of both rooms during our move. Our new room also happened to have a loud buzz and a leaking AC unit that dripped onto the musty carpet. Staff was aware but basically told us to deal. Fair enough I guess, after all we had already paid and they even refused to refund us so we could gracefully bow out of the living conditions with a mutual understanding. And here we are. Of course, there are pros to mention. The breakfast is quite solid and selection is good. The location is a walking distance from the city center. Staff tried their best to help, but I think management is the root issue here, limiting their effectiveness to resolve issues outside of their control. We will not be returning and would not recommend this hotel to anyone.

Hotel was reasonably priced. It was located in a nice location within walking distance to restaurants. The staff was very friendly and helpful. The room was up-to-date and of adequate size. They have an outdoor patio but it was too cold to use when we were there. The hotel provided free Coca Cola, bottled water and chocolate in the room. The included breakfast buffet had good selection and was very good. There offered a parking space in a parking garage for a daily fee, but was located a block away and was very very tight. We will consider this hotel again if and when we return to Aix-en Provence in the future.

Lovely hotel that lives up to many +++ reviews on travel sites. Stayed in a Junior Suite on third floor, which was super spacious, quiet, modern, attractively decorated, v/nice bathroom. Breakfast was good, friendly, kind staff. Great location, an easy walk to the city centre, cute sushi place next door.

Underwhelming. Good location but given the reviews of this hotel I expected more. The hotel is clean. The front desk staff when they are present sometimes respond when you say "bonjour." Complementary water in the mini bar is nice, but given the price of the room I'd expect more to be honest.

Wonderful hotel in a great location in Aix-en-Provence. Staff go above and beyond to ensure you have a good stay. The hotel is just off of the main square at the city center. It was a perfect home base for walking all over Aix. Very convenient to cafés, bars, great shops, and restaurants. Of all of the hotels we have stayed in while in France, Hotel Cezanne had the best service and the largest rooms. My husband and I were kindly upgraded to a junior suite with a king sized bed. This was seriously the most comfortable bed, ever, which is so appreciated after a day spent walking. We are hoping to return to Aix soon and bring our families with us, and we will definitely stay at Hotel Cezanne again.

We had brunch here outside on their patio and enjoyed not only the good food, but the very friendly and helpful staff service. When we finished, we had a long conversation with the front desk person, who gave us a map and directions to picking up a car. I was really impressed at the way they treated us, knowing we were not hotel guests.

I wish there was a different rating system on Yelp because 5 stars for one venue is not equivalent to 5 starts of another. We stayed at Hotel Cezanne for 4 nights during a stop in Aix on our honeymoon. We were in one of the suites, and the room was very spacious, private, and modern. It actually looked better than the photo which is not often the case. When looking for our hotel in Aix, I researched pretty much everything. We chose Cezanne primarily due to scheduling, but it also looked nice, had good reviews, and appeared to be in a good location. You are probably 2 minutes or so (walking) from the start of the 'main' festive area which was fine. We parked in their garage and never used our car for the 4 nights we were there. You can walk everywhere and find amazing restaurants and fun shops. The hotel staff was very friendly and helpful. One of their 'nightlife' recommendations we ended up not caring for, but they provided some wonderful restaurant choices (El Primo - is an awesome Tapas place! Great intimate ambiance and fantastic food!) This was the only place we stayed in Aix (and one of 4 areas during our trip) It was probably our 2nd favorite spot on our trip. No hesitation about recommending Hotel Cezanne!

Friendly, tasteful boutique hotel near center of town The rooms are creatively appointed and spacious by european standards. We enjoyed the complementary mini-bar stocked with soft drinks and the hotel's honor bar featuring a good selection of adult beverages of choice. Excellent bathroom and we enjoyed the fun bathrobes that were provided. The front desk person was extremely helpful in orienting us to the city and making a dinner reservation at La Tomate Verte (see separate review). The only complaint was that the breakfast which was 20 Euros per person, seemed a bit steep, especially with so many options within easy walking distance. This was our first visit to Aix en Provence and we look forward to returning and recommend Hotel Cezanne to anyone looking for a boutique hotel experience.

This is a really great place to stay. CLEAN rooms with good hot water and even a full size bathtub in a Jr. suite. Very pleasant staff, great location. Hotel Cezanne is pricey, but this was our splurge during our vacation. Only complaint was traffic noise. Ask about this when you book - they can probably give you a better room if it's a concern.