Vasily I.
Google
I have booked 2 rooms at the hotel website, however, instead of typically single room, hotel provided the room for handicapped persons on 0 floor without normal window and terribly humid, as it is located at the pool level. The personnel is unfriendly and unprofessional they refuse to change the room otherwise I have to pay additionally 242 euro for the suite. Unfortunately now it is a common practice in France cheating with the clients selling the rooms via internet, and then putting you into room without normal window, and telling you that it is the same category you have booked online. Truly speaking if anybody see the picture of that room he/she never book it for any price.
Bad service, unfriendly personnel, cheating with room booking