Boutique Hotel Palacio

The property is a redeveloped old town house of palacial size right at the centre of the Zona Colonial. My room was rather small, but there are more palacial and more expensive rooms available. There is a small pool on the roof, but its water is murky and the water exchange system is broken. As are the sauna and gym the property markets agressively on their website. Breakfast is dismal with no choices and super-grumpy staff. Internet is largely unavailable in room, but ok in the reception area. They also advertise a restaurant, which is not open. In stark contrast to the breakfast staff, the receptionists and the bell hops were great, especially Ledia (sp.?) was very friendly and helpful. Overall, the place needs a thoroughhmake-over and it would be nice if the partially German-owned hotel would live up to the promises made on their website.

I had the absolute pleasure of staying at **Boutique Hotel Palacio**, and it truly was the trip of a lifetime. The hotel is perfectly located in the heart of the Colonial Zone—just steps away from historic landmarks, restaurants, shops, and everything else you could want to explore. The location couldn't be better! From the moment I arrived, I felt completely safe and well taken care of. The entire hotel is exceptionally clean, and my room was serviced daily to a high standard. The architecture and interior design are stunning, blending classic charm with modern comfort. Every morning started with a delicious free breakfast, and the entire staff went above and beyond to make my stay special. I want to give a special shoutout to **Ledia, Abdias, Jose, and Luis**—they were all incredibly friendly, helpful, and made me feel right at home. Without a doubt, I’ll be staying at Boutique Hotel Palacio every time I visit Santo Domingo. Highly recommended to anyone looking for a comfortable, beautiful, and centrally located place to stay!

The service was on point very helpful. Great breakfast offering, everything was clean with hot water in the shower. The bed is a little stiff for my back but otherwise it's great for resting.

My trip overall was a disaster. Everything that could go wrong did. ¡BUT! The shining beacon of peace and comfort was the Boutique Hotel Palacio. It was a quiet sanctuary, walled away from the chaos of Zona Colonial. The layout is an engaging combination of European colonial structures with modern conveniences. The staff is first rate. Wonderfully engaging and friendly. All your needs will be met and they will go above and beyond to accommodate you. If you see my man Julio, give him a fist bump and a “¿Que lo que?” from me.

This was very affordable, quaint and perfectly situated hotel for seeing the colonial area of Santo Domingo. The air conditioning in the rooms was a little weak but still worked fine and everything else was perfect. Highly recommend this hotel!

Service is great and friendly. Right next to conde peatonal and nacional supermarket made it convenient. Pretty close to all restaurants and activity on the park independencia. It looks completely different to what you would expect from the outside. It has parking included ( small but convenient). The pool is good after a day of exploring and sweating.

My stay was horrible. Lets start for the “safe, secured inside parking they sell online; There was no space for cars there it was horrible. No TV remote, AC off and took more than 20 minutes to get a little cold. No hot water, towels were dirty, dusty room i broke on hives as soon as I got in the bed. Nose allergy too due to the dust. The staffs are friendly that was the only good thing there

I had a last minute stay in Santo Domingo. The staff was accommodating, the room was clean and comfortable, with a refrigerator. I arrived just as the kitchen closed, but they made me a much needed sandwich anyway. The area has a nice grocery store and good restaurants within walking distance.