Trish Alino
Google
Just wanted to share my experience today at Bowl. I honestly fell in love when the original owners were running the place but they unfortunately sold it. This is about the staff though, I ordered from Wolt app as pick up and added a note we would Dine-in. I did this for three reasons:
1. To save time. I have work soon and want the food ready when we get there
2. I did it with other restaurants and if they had a table, they wouldn’t mind at all.
3. I have a 10 month old baby with me, and anyone who has experience with babies understand it’s not easy to entertain them while waiting
When we arrived there, they did not allow us to sit. They said we should have called if we wanted to sit and have our order ready when we arrive. But why didn’t they inform us as soon as they saw the note? I could have cancelled my order and do it their way.
I said please, I have a baby with me and you have so many free tables. And the guy still said it’s NOT possible. I could tell he was firm, so I said, is the order ready so we can go? He said yes.
It wasn’t. We waited there for over 10 minutes.
Kindly check the pictures below as proof that they had so many free tables and I added a note “DINE-IN” for them.
Dear Bowl Mykonos, I have no idea what was the purpose of your decision making.. money, rules, business, or just to be difficult? At the end of the day, let’s not forget to act like humans. My husband works as a sushi chef here in Mykonos, they never declined when a customer would like to sit whether they ordered through call or mobile app.
I didn’t care when your prices went crazy up. I didn’t care when the store was sold. But I will always care for how you treat your customers or other human beings.
I used to be a loyal customer and Bowl was a tradition for me and my family.. but not anymore.