Braids Experts By MIMI

I’ve been coming to this establishment for years. It’s truly been hit or miss depending on the braider. Back in April, I got a boho knotless bob (see first picture) and it was the best experience I’ve had—finished in a timely manner, and the boho hair was properly installed with no shedding. The only issue was that by week three, the human hair began to matte, which forced me to take it out early. I even brought my own hair for the next visit because of that. I returned on May 17th to get the exact same style. I arrived at 7:00 AM sharp, and within the first 15 minutes, I was shuffled between three different chairs. Eventually, I was seated with the third braider—who already had a client. She moved her client to another chair next to me, started on my hair, then halfway through stopped to begin working on another client’s hair—right beside me, without washing her hands in between. I don't care how fast you braid—finish what you start before moving on to another client. That’s basic professionalism and hygiene. Now it’s been six days since that appointment, and my hair is shedding like crazy and braids are coming out. I spent $200 (bought my own hair)on a rushed job, and I’m extremely disappointed. Upon leaving, I was given a coupon for a future visit, but honestly, I’m not sure I can keep spending my hard-earned money here when the service quality is inconsistent. This isn’t the casino—I shouldn’t have to gamble with my results. Update (07/26): I texted the usual number to book my next appointment, assuming that due to how poorly my last visit went, I would be receiving a discount, as previously discussed with “Mimi.” They informed me that there’s currently a promo where boho hair is free, and the price for the style I always get (small/medium boho bob) is $200. But that’s the regular promo price—not the discount that Mimi promised me for my last experience. I then spoke on the phone with someone about this, trying to explain my situation. Instead of listening, she kept talking over me and wasn’t apologetic or understanding at all. If you’re going to be the face of a company, you need to treat your paying customers with respect. Please don’t ask me to remove this feedback—I won’t. This is an honest account of my experience, and I hope it’s taken seriously.

Do not use them!!! They are ripping off people!!! They charged me $260 for foolery!!! Been a customer for years and this is my worse experience I rushed out the shop and didn’t think to check on my hair because I’ve been using them for years and I trusted that my hair was done properly , this is the results I saw when I got home, boho thin, braids in the back were parted big and braided small and ends are uneven for $$260!!! They are starting to feel themselves a little too much with the crowd and highlight their getting and is doing rubbish in people’s head…

Rosin is always my go to when it comes to cornrow styles or butterfly braids !!! She is incredibly skilled, gentle, and pays close attention to detail. These braids, like all the other styles she has done for me came out neat, beautiful, and exactly how I envisioned them. The whole process was smooth from start to finish, especially because I made an appointment for her in advance. I’ve gotten so many compliments per usual with her work—highly recommend!

I loveeee Mimi braids, i have been coming here since highschool. I showed up at 7:10 am and they immediately began my hair. They were friendly and accommodating. They made sure i was comfortable and even offered me snacks. I loveeeee my hair.

Rona is the BEST!!! I went to her today to get my NATURAL hair done with no added hair. My hair is fine and she made my twist look full and fluffy and shape my face how i like😁 she is not heavy with products and also has a great spirit about her. Very easy to talk to and listen to how you want your hair. I didnt feel not one piece of hair break when she did my parting unlike some other stylist! She is a real professional, kind, and works fast❤️

I've been going to this place for a very long time however I will Not be going back. Last month I got boho knotless I paid 300 dollars for this style. When they were done it looked ok but the hair they put in my hair it shed everywhere for days. For the amount of money I paid for this style the quality of hair they put in my hair should have been better.

I got my hair braided on July 4th and have been a customer plenty of times before but this last visit lost me for good. By July 9th just five days later my braids looked a mess. I texted photos and got no response. I had to call the next day, and even then, responses were delayed for hours. I asked to speak with the owner and never heard back. The stylist rushed through my hair, repeatedly stopping for 30+ minutes to do someone else’s. She didn’t add hair to the small connecting braids, so they started unraveling quickly since my hair is short. The cornrows look messy because barely any hair was added. I’ve been getting braids for over 25 years, and my hair has never looked this bad in just a few days. To make matters worse, the lady doing my hair asked me the length I wanted and price I was told and I was told her butt length and $220 she said ok. When it was done and time to pay she says am I sure I was told $220 because butt length is really $250.

They may be pricey but it’s worth it! The hair is provided, they blow dry your hair, and they offer a variety of styles that I struggle to find well-executed. They also go beyond my expectations for the style I was looking for. Would definitely recommend if you’re in the Bronx! (Be warned that they do braid tight lol)

Horrible hair service absolutely bad I went there at 4:00 pm with my six year old and didn't come out until 11:00 pm they kept juggling and sending me to different people I am 100% unsatisfied with the service I called and spoke to Mimi she did my style for 140.00 I should've paid 80.00 for this trash hairstyle might take these people to small claims court for a refund unacceptable

I live in Bk this place is in Bx. This place is at the end of the 2 line, literally right off the train. The spot is bigger than it looks and they have braiding stations all over the place. It was easy to make an appointment over text. I sent a pic of what I wanted and a price was sent. The best part was that they are quick and professional. Once they started they did not stop and all the braids were very neat. They also considered of my weak edges. Half my head is shaved so I was out of there quick-quick! Overall I was very pleased with the whole experience and I will be back.

I've been going to this shop for years but they have truly changed for the worst. The styles are extremely overpriced, they rush doing your hair and were extremely rough with my head for no reason and they DO NOT follow reference pictures! 2 times in a row they have not done what I've asked for after saying they could. When you work hard for your money it's hurts to feel like it went down the drain. After years of being a loyal costumer, I will not be returning. Please find somewhere else.

I LOVE going to get my braids done at Mimi's. Usually my braids are charged by the length. Waist length is usually $180 and usually go for knotless or kinky twist and out the door within 4 hrs. There is three floors with many stylists, directly near the train station. It's also best that you make a appointment. Ohhhhh and the BEST part is I have NEVER left with a headache from my braids being sooo tight and I still have my edges. Check them out!

I've been going here for years !! Visited today as part of their promo to be lied to and told at the end " it's only if you purchase hair from us!" Which wasn't stated in the caption ! Total dishonesty . I'll never visit here again

I live been twice. I like that everyone is able to do a great job. No excessive pulling or extreme tight braids. I been able to move my head; pull up my braids to style them and most importantly, sleep well from the first night. Although there are a lot of people; they are professional, experienced in knowing how to move large volume of people; they are ready to go and if you make an appt there's no wait. Vibe is friendly & peaceful; and bathrooms are clean. Highly recommend this establishment. -Carolyn

My experience at Braid expert By Mimi was interested. I got there early and from 9am to 1pm my hair was done and I was ready to go. The shop is several floors so you don't feel like you're on top of each other. It's clean and comfortable. I had 2 to 3 people in my hair working diligently to get it done. Only problem I had is I was quoted one price via text and once we were finished, the Braider told me another price saying for the length, Now that was actually what I was going to give with tip including. Just don't switch up on me because I want to pay your worth but don't take me for granted ir count my pockets.

Drove 2 hours from upstate to get my 12 year old box braids we left home at 4:30am arrived around 6:30am they started her hair right away and were done by 8:40am I love it they were all very nice and the prices were amazing reasonable I love this place and I will be back very soon for my own hair

THIS SALON IS A GEM!! Excellent experience at Braid Experts by Mimi! My friend/hair stylist recommended them (Bibich personally) after I had a horrible experience getting knotless boho braids from another place. I reached out to Mimi and she was very responsive (replied to me within minutes) and accommodating (scheduled me at short notice). Her prices are VERY affordable ($300 for takedown of old braids, wash & install new braids) and the salon is well clean, organized. The staff are all respectful/friendly and my hair braider, Bibich was professional, patient and kind - I had changed my mind about the colors I wanted for my braids and she waited for me to take my time to make decisions without haste. Her work is very neat and the assistant braiders (I'm unsure of their names) were good. Service was excellent! The entire process took 8 hours including; taking out matted/tangled boho knotless braids, washing/blow drying hair and braiding hair in knotless braids (butt length)! Everyone works well together and they all did a beautiful job! This will be my new hair braiding salon. I will be back before the holidays kick off!!

Over the weekend I washed my braids and literally everything slipped out of my head. I was very upset and angrily messaged Mimi. She responded, apologized and offered to have my braids redone. Still upset at the idea of trekking back to the Bronx from Brooklyn, having to buy more hair, and spend another 8hrs getting my hair done - but for the fact that she offered to have my hair done over I sucked it up. The two ladies that did my hair over were both professional and did a good job. Parts are sharp, braiding neat. If these two were the ones who originally did my braids my initial review wouldn't have gone up. I'm only sorry that I couldn't leave these two a good tip because at this point I had literally already exhausted a whooping $925 on boho braids two weeks . $400 on hair that literally went down the drain (and I had to put in a maintenance request to unclogged my tub), $260 for the initial install and a $60 tip, $170 on new hair, $40 tip for the ladies that did my hair over, and sat through some gossip. Lesson learned.

I went to Mimi's Braid shop for boho braids. The braids did not come out the way I requested and I reached out to Mimi to fix them. She invited me back and had the front of my hair redone at no charge.

They are great at what they do. Mimi is good at customer service. Mimi squeezed my daughter in so she will have her hair done for school. It's a busy shop but it's clean.

My teen daughter had a great experience. She loves her hair and said the stylists were really kind. My daughter got bohemian twists.

Christmas Eve, I came to Mimis salon to get my hair braided. I am growing my hair back and had been going to a few different shops over the last several months.. A week ago I was driving around and stumbled onto this salon. I never entered the salon but saw that all the braiders had on smocks. I thought wow, what a Professional and efficient establishment . On Tuesday evening, I took my previous braids out, washed and conditioned my hair. This morning after my early appt with client, I went to the shop. I arrived about 10:15am, parking is a challenge but it's so worth it. Because my hair is short and my sides are just growing back because I shaved the sides over the summer. I chose knotless box braids. This is my go to spot. Even once I start my Loc journey, Braid Experts can take care of me. I was going to another shop by Fordham Rd, but I feel this shop is by far the most experienced braid salon I have ever patronized. Mimi, thank you for your great service and patience.

ive been coming here for years, and as of now service is terrible!!! disgusting actually!!! the work is mediocre and they over charge you. all they care about is the money and no customer service of quality of work. they don't do the styles you ask for, when asking them to change it you gotta argue and then they try to charge you more money. workers are rude and scream over your head, eat while their braiding your hair and talk about you. theyvtell you a price in text when you get there, the broader is mad and upset and try to charge you what they want. get The same style everytime different price everytime. I rather go right to Harlem where it's competitive and they actually care about their work!!! not a business around taking advantage of people!!!

Mimi... my my you are talented! My hair took only 2 1/2 hours. Always professional,clean and relaxing environment. Showed what I want desired and she made it better than what I expected. Even gave me a nice price on it. So many people gave me compliments and I even gave them the address and referral to come here. Everyone deserves to see this amazing talent. Definitely my go to place. Love you Ladies

Super professional. This is the absolute best place in the Bronx to get your hair braided. I've gotten box braids done here also. There are levels of talent at this place and again I can't stress enough the professionalism and kindness of everyone. Call and make an appt ahead of time. You can walk in but an appt is probably better.

One of the worst braiding experiences I've ever had. So first things first. The shop is three floors and they have no regard for personal space. Not all the hair stylist braid at the same capacity. It was 51 stylist. They have 2 braiders, one that parts the hair and starts it and one that finishes the braids Those two stylist bounce around from head to head. The lady started and stopped my hair a hundred times. I was in the salon from 830 to 6 pm . I almost went into a diabetic shock. Than they had 3 people around me, the lady was starting and stopping other people's hair. I seen one stylist Pick her nose and ​go back to braiding a girl's hair. The price was suppose to be 280, 50 for three hair buy the Landy charged me 330. Which the boxes isn't straight its was poorly started. The twist aren't the same, I could've went someplace else.​b

If there was 0 I would give that. I thought this would be a pleasant experience but Mimi proved to be a thirsty money hungry business owner who most likely is not licensed. I had requested a style and sent pictures of my hair (Locs) which I had prior before without no issues. I was told 1. It can't be done over Locs which is incorrect and very offensive 2. I had to pay for new hair once I got to the shop. I was already apprehensive once she told me they could not do the style but again I wanted to try and give her a chance. I thought everything was well until the take down....where I noticed the stylist RIPPED hair from my permanent parts to add to my edges to make cleaner parts, something I had specific as to not have put stress on them. I now have to pay even more money to get my hair repaired. I'm traumatized as Ive had so many protective styles and this has never happened. my communication with Mimi where she laughed and said she could not help and also tried to brag about how much I paid is not worth anything to her. This business more than likely is not licensed and people should be AWARE that they can only do certain types of hair and are very unprofessional as her husband was there unannounced as she must've told him what she done. They refused to refund me. Think twice about doing business at this salon!!

Consider going somewhere else. I have been going to this place for over a year now, as my original braider moved out of state. At first I liked them because I was in and out, however due to the unprofessionalism and inconsistency in prices, I will not be returning. The workers sit there and discuss clients in their language, no response when you greet them, the building itself is a fire hazard with only one entrance/exit with multiple floors. It's over 25+ chairs on each floor except the first floor so imagine if there was a fire? Also they will change the price on you the day of the appointment. These people are unlicensed and SCAMMERS. Hair tools are not cleaned, and I imagine they have about 80+ clients a day. The prices does not make sense. I inquired about large Knotless which is $180, if you want to add curls, the price is increased to $250, with an addition $50 for the human curly hair. $300 for LARGE Knotless?! They will take advantage of you. I will not return, and will no longer recommend them.

I have been going to Braid Experts for many years, however, they have completely fallen off. When I initially went to get my hair braided I asked for a center part for my medium sized knot less braids and there is a braid in the exact center of my head where the center part should and all of my braids are different sizes, small and medium. Then I went back to get a touch up on the perimeter of my hair and the young girl that was taking out my braids cut my natural hair! The women in the shop had to stop her and another stylist started cutting at a length that matched my hair but my then the damage was already done. No apology, nothing. I was livid, but I didn't say anything as I didn't want to over react . I already had a rough day and I know it would have ended badly additionally I have a very calm demeanor. How can you be a Braid Expert cutting my natural hair?! I've sent SO many people to this "salon" over the years but the last two people I sent will be going to other salons going forward and I will do the same! Step it up Mimi & co. and get people that are qualified to do hair in the salon not amateurs!

I asked for boxed braids...Mimi was very nice pleasant and works with you but I have to say that her sister did my braids and took nearly 8 hours :-(!!!! when done it looked cute and i felt beautiful!..but i kept getting told by other people that, get their hair done that she didn't do a good job. And listen i know i have soft short hair but my braids looked frizzy and so loose at the roots and just kept sliding off. I went back for a touch up and a wash..that didn't last either. Again, nice place lots of braiders and I give them a hand to be working on their feet all day for hours but I really wanted a longer lasting results. It was my first time getting braids but will do it again somewhere else.

Horrible crochet work. There are 1 inch gaps or separation that i can actually feel my scalp and the wind through the spaces. I have been losing pieces of the crochet hair and this is only day 3 days. I am dissatisfied with the work, time spent in the salon and the money spent. I could have done a better job for free.

I've gotten my hair and my daughters hair braided at this salon a few times . I even referred friends who got their done as well ! Nothing but good things to say !!! Even during COVID they are following all cdc guidelines and regulations!

My experience wasn't too bad didn't enjoy the look of my braids wasn't what I expected also it cost $140 but the lady took $150 and never brought my change back I will definitely never go there again they reused the same hot water on more than three people and dropped hair on the floor and put it right into someone's hair I went to cosmetology school so I know the do's and don'ts this place is a no go for me

I ve been coming here for two yesrd..the service is fast efficient and my own hair healthier and longer because of the care they provide

Love Mimi ! her girls are so good, efficient and fast! I got knotless braids done in 3 hours !

This is my favorite place to go get my hair braided. The owner is very nice, and she makes sure you are completely satisfied with the end results.

I'm giving it a 2 only because they are doing a good job being safe with covid. Using masks and making you wash/sanitize your hands when you come in. However.... idk if the person I got to braid my hair was an "Expert" or braid helper, or just didn't know what she was doing but she made a HOT ASS MESS out of an easy style on my head. After dragging my corn rows (not starting the braid at the tip of the hairline), I asked to redo the braid and she did but only move the position of the braid and drag it still... at this point Im visibly annoyed because the rest of the workers are looking and not helping the braider correct the problem... I'm saying this to say... when you come here, check your braids while they are braiding. I was over it by the time she finished and I just wanted to LEAVE. My braider clearly was not an EXPERT cause these braids are looking real "beginner" like. Also, used half a jar of jell on my hair to slap down all the hair that was left out... worst $30 spent.